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Hue Connection has a timeout? #70

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hmrc87 opened this issue Jun 19, 2020 · 8 comments
Closed

Hue Connection has a timeout? #70

hmrc87 opened this issue Jun 19, 2020 · 8 comments

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@hmrc87
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hmrc87 commented Jun 19, 2020

Hi,
after a few days (im not sure how many exactly) I have to fully reconfigure my Hue connection. Is this a limitation by my Hue Gateway (which is no original one, its a deconz-gateway that emulates the Hue Bridge?) I have other Software like the Hue Essentials App on iOS running with my Bridge without having the need to reconnect (ever).

Cheers
hmrc87

@isaacrlevin
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What do you see in fiddler when you have it running with presents like

@isaacrlevin isaacrlevin added the question Further information is requested label Jun 22, 2020
@isaacrlevin
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@hmrc87 do you get any error at all?

@hmrc87
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hmrc87 commented Jul 3, 2020

Hi Isaac, sorry for the late reply. Unfortunately I cannot install fiddler on my work computer.I dont get an error but what is really odd is that when I now try to enter the Hue bridge IP again the Program wont let me. I am on version 2.0.51.0

presencelight

@isaacrlevin
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Can you install the latest nightly? version is 2.0.79

@isaacrlevin isaacrlevin added Need User Test and removed question Further information is requested labels Jul 6, 2020
@hmrc87
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hmrc87 commented Jul 9, 2020

Hi Isaaac, I installed 2.0.85 and the problem still is there. Is there state saved in the registry or somewhere else? How do I really reset the app?

presencelight2

@isaacrlevin
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Uninstall, restart machine and reinstall. Also you can run fiddler and see what happens when you click that button

@isaacrlevin
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Also try signing out from the first tab and try

@isaacrlevin
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Closing due to unanswered question. Feel free to reopen with info

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