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Response_Metrics__MTTA_MTTR__Dashboard
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Response_Metrics__MTTA_MTTR__Dashboard
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<form theme="dark">
<label>Response Metrics (MTTA/MTTR)</label>
<fieldset submitButton="false">
<input type="time" token="field2">
<label></label>
<default>
<earliest>-14d@d</earliest>
<latest>now</latest>
</default>
</input>
<input type="multiselect" token="rk">
<label>Routing Key</label>
<choice value="*">All</choice>
<fieldForLabel>routing_key</fieldForLabel>
<fieldForValue>routing_key</fieldForValue>
<search>
<query>index="victorops" slug=victorops-demo type=incident | dedup routing_key | table routing_key</query>
<earliest>-30d@d</earliest>
<latest>now</latest>
</search>
<delimiter> </delimiter>
<default>*</default>
</input>
</fieldset>
<row>
<panel>
<chart>
<search>
<query>index="victorops" hostName=* routing_key=$rk$ slug="victorops-demo" ACK_TIMESTAMP>0 | eval ttr=if(CURRENT_ALERT_PHASE="RESOLVED",(ACK_TIMESTAMP-INCIDENT_TIMESTAMP)/60,Null) | eval tta=if(CURRENT_ALERT_PHASE="ACKED",(ACK_TIMESTAMP-INCIDENT_TIMESTAMP)/60,Null)| timechart span=12h avg(tta) AS "Time to Acknowledge", avg(ttr) AS "Time to Resolve"</query>
<earliest>$field2.earliest$</earliest>
<latest>$field2.latest$</latest>
<sampleRatio>1</sampleRatio>
</search>
<option name="charting.axisLabelsX.majorLabelStyle.overflowMode">ellipsisNone</option>
<option name="charting.axisLabelsX.majorLabelStyle.rotation">0</option>
<option name="charting.axisTitleX.visibility">visible</option>
<option name="charting.axisTitleY.visibility">visible</option>
<option name="charting.axisTitleY2.visibility">visible</option>
<option name="charting.axisX.abbreviation">none</option>
<option name="charting.axisX.scale">linear</option>
<option name="charting.axisY.abbreviation">none</option>
<option name="charting.axisY.scale">log</option>
<option name="charting.axisY2.abbreviation">none</option>
<option name="charting.axisY2.enabled">0</option>
<option name="charting.axisY2.scale">inherit</option>
<option name="charting.chart">line</option>
<option name="charting.chart.bubbleMaximumSize">50</option>
<option name="charting.chart.bubbleMinimumSize">10</option>
<option name="charting.chart.bubbleSizeBy">area</option>
<option name="charting.chart.nullValueMode">connect</option>
<option name="charting.chart.showDataLabels">none</option>
<option name="charting.chart.sliceCollapsingThreshold">0.01</option>
<option name="charting.chart.stackMode">default</option>
<option name="charting.chart.style">shiny</option>
<option name="charting.drilldown">none</option>
<option name="charting.layout.splitSeries">0</option>
<option name="charting.layout.splitSeries.allowIndependentYRanges">0</option>
<option name="charting.legend.labelStyle.overflowMode">ellipsisMiddle</option>
<option name="charting.legend.mode">standard</option>
<option name="charting.legend.placement">right</option>
<option name="charting.lineWidth">2</option>
<option name="refresh.display">progressbar</option>
<option name="trellis.enabled">0</option>
<option name="trellis.scales.shared">1</option>
<option name="trellis.size">medium</option>
</chart>
</panel>
</row>
<row>
<panel>
<title>Time to Resolve -- Weekly Trend</title>
<single>
<search>
<query>index="victorops" ENTITY_TYPE hostName=* routing_key=* monitoring_tool=* slug="victorops-demo" CURRENT_ALERT_PHASE="RESOLVED" | dedup IncidentNum | eval ttr=if(CURRENT_ALERT_PHASE="RESOLVED",(ACK_TIMESTAMP-INCIDENT_TIMESTAMP)/60/1000,Null) | eval sla=60 | timechart avg(ttr) AS "Time to Resolve"</query>
<earliest>$field2.earliest$</earliest>
<latest>$field2.latest$</latest>
<sampleRatio>1</sampleRatio>
</search>
<option name="colorBy">value</option>
<option name="colorMode">none</option>
<option name="drilldown">none</option>
<option name="numberPrecision">0</option>
<option name="rangeColors">["0x53a051","0x0877a6","0xf8be34","0xf1813f","0xdc4e41"]</option>
<option name="rangeValues">[0,30,70,100]</option>
<option name="refresh.display">progressbar</option>
<option name="showSparkline">1</option>
<option name="showTrendIndicator">1</option>
<option name="trellis.enabled">0</option>
<option name="trellis.scales.shared">1</option>
<option name="trellis.size">medium</option>
<option name="trendColorInterpretation">standard</option>
<option name="trendDisplayMode">absolute</option>
<option name="trendInterval">-1w</option>
<option name="unitPosition">after</option>
<option name="useColors">0</option>
<option name="useThousandSeparators">1</option>
</single>
</panel>
<panel>
<title>Time to Acknowledge -- Weekly Trend</title>
<single>
<search>
<query>index="victorops" ENTITY_TYPE hostName=* routing_key=* monitoring_tool=* slug="victorops-demo" CURRENT_ALERT_PHASE="ACKED" | dedup IncidentNum | eval tta=if(CURRENT_ALERT_PHASE="ACKED",(ACK_TIMESTAMP-INCIDENT_TIMESTAMP)/60/1000,Null) | eval sla=60 | timechart avg(tta) AS "Time to Acknowledge"</query>
<earliest>$field2.earliest$</earliest>
<latest>$field2.latest$</latest>
<sampleRatio>1</sampleRatio>
</search>
<option name="colorBy">value</option>
<option name="colorMode">none</option>
<option name="drilldown">none</option>
<option name="numberPrecision">0</option>
<option name="rangeColors">["0x53a051","0x0877a6","0xf8be34","0xf1813f","0xdc4e41"]</option>
<option name="rangeValues">[0,30,70,100]</option>
<option name="refresh.display">progressbar</option>
<option name="showSparkline">1</option>
<option name="showTrendIndicator">1</option>
<option name="trellis.enabled">0</option>
<option name="trellis.scales.shared">1</option>
<option name="trellis.size">medium</option>
<option name="trendColorInterpretation">standard</option>
<option name="trendDisplayMode">absolute</option>
<option name="trendInterval">-1w</option>
<option name="unitPosition">after</option>
<option name="useColors">0</option>
<option name="useThousandSeparators">1</option>
</single>
</panel>
</row>
<row>
<panel>
<title>Incident Details</title>
<table>
<search>
<query>index="victorops" routing_key=$rk$ slug="victorops-demo" CURRENT_ALERT_PHASE!="UNACKED" | eval ttr=if(CURRENT_ALERT_PHASE="RESOLVED",(ACK_TIMESTAMP-INCIDENT_TIMESTAMP)/60,Null) | eval tta=if(CURRENT_ALERT_PHASE="ACKED",(ACK_TIMESTAMP-INCIDENT_TIMESTAMP)/60,Null) | table IncidentNum, CURRENT_ALERT_PHASE, ACK_USER, ENTITY_ID, tta, ttr</query>
<earliest>$field2.earliest$</earliest>
<latest>$field2.latest$</latest>
<sampleRatio>1</sampleRatio>
</search>
<option name="count">20</option>
<option name="dataOverlayMode">none</option>
<option name="drilldown">none</option>
<option name="percentagesRow">false</option>
<option name="refresh.display">progressbar</option>
<option name="rowNumbers">false</option>
<option name="totalsRow">false</option>
<option name="wrap">false</option>
</table>
</panel>
</row>
</form>