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Conda install with glibc 2.17 #5178

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ListIndexOutOfRange opened this issue Jun 10, 2022 · 1 comment
Closed
3 tasks done

Conda install with glibc 2.17 #5178

ListIndexOutOfRange opened this issue Jun 10, 2022 · 1 comment
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build/install Build or installation issue

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@ListIndexOutOfRange
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ListIndexOutOfRange commented Jun 10, 2022

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Steps to reproduce the issue

I have my own conda env and tried to install open3d with conda install -c open3d-admin open3d.
I then faced the issue OSError: libc++.so.1: cannot open shared object file: No such file or directory, which i fixed by adding open3d to LD_LIBRARY_PATH. I now face another issue related to the version of glibc.

Error message

(dlgpucu113) [****@hpc-login1 ~]$ python
Python 3.8.13 | packaged by conda-forge | (default, Mar 25 2022, 06:04:10) 
[GCC 10.3.0] on linux
Type "help", "copyright", "credits" or "license" for more information.
>>> import open3d
Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "****/.local/lib/python3.8/site-packages/open3d/__init__.py", line 56, in <module>
    _CDLL(str(next((_Path(__file__).parent / 'cpu').glob('pybind*'))))
  File "****/.conda/envs/dlgpucu113/lib/python3.8/ctypes/__init__.py", line 373, in __init__
    self._handle = _dlopen(self._name, mode)
OSError: /lib64/libm.so.6: version `GLIBC_2.27' not found (required by ****/.local/lib/python3.8/site-packages/open3d/cpu/pybind.cpython-38-x86_64-linux-gnu.so)`
>>> quit()
(dlgpucu113) [****@hpc-login1 ~]$ ldd --version
ldd (GNU libc) 2.17
Copyright (C) 2012 Free Software Foundation, Inc.
This is free software; see the source for copying conditions.  There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Written by Roland McGrath and Ulrich Drepper.

Open3D, Python and System information

- Operating system: Scientific Linux release 7.5 (Nitrogen)
- Python version: Python 3.8.13
- Open3D version: 0.15.1
- System architecture: x86_64
- Is this a remote workstation?: yes (HPC)
- How did you install Open3D?: conda

Additional information

I do not have the possibility to update glibc. I tried to install from pip and got the same issue.

@ListIndexOutOfRange ListIndexOutOfRange added the build/install Build or installation issue label Jun 10, 2022
@ssheorey
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Hi @ListIndexOutOfRange we only support builds with glibc 2.27+ (Ubuntu 18.04+). We are not able to support older systems due to our dependencies. Please use docker containers in such cases.

@ssheorey ssheorey closed this as not planned Won't fix, can't repro, duplicate, stale Jun 20, 2022
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