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Unable to restore In App Purchase on other devices #758
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The same problem here. |
A fix will be pushed in a few hours |
@aleghise A fix is now available :
You must have iCloud enabled on your device and enabled inside WebSSH. This requirement is mandatory. |
Hi Arnaud, just done as you wrote with no success. |
Hi @aleghise 👋 Thanks for your try. On your iPad could you do the following steps please :
Thank you |
Hi, after enabling log verbose and repeat all the steps you suggested all seems to work, and I can use more then one connection. Thanks |
@aleghise Good to hear that you can now add more connections on both devices. When you close and reopen the setting window you should see that you have the PRO purchase. |
@aleghise when you exit a connection : does the PRO ("ad" to buy purchase) popup appears? |
Yes it appears ... |
@aleghise so it's not fixed Could you share your verbose logs? (When trying to restore) |
mashREPL> cat log-D4E5EE.txt |
@aleghise Thank you but these logs are about a connection use, I don't see logs about restoring your purchases. The restoration process is to be done on your primary device where you have bought WebSSH IAP. Could you try again? |
mashREPL> cat log-D4E5EE.txt |
This is the complete log after doing the last restore purchase. |
There I did it :-)I will try again ok.
|
@aleghise That's perfect! 2022/10/27 08:15:38:476 [VERBOSE] IAP already purchased (device) : com.webssh.pro.unlimited And now what's the verbose logs on your other device when you jump to WebSSH' restore window? |
mashREPL> ls mashREPL> cat log* mashREPL> |
This is the iPad full log. |
I send you a clean log from the Ipad |
mashREPL is a little sandboxed shell, so don't expect magic! Type "help" to get all available commands. mashREPL> ls mashREPL> cat lo* mashREPL> |
and from the iMac (where the purchased was done) |
mashREPL> ls mashREPL> cat log* |
@aleghise Could you check the new TestFlight Release 988 ? You need to launch this command on the device you have bought the PRO purchase. |
Hey @isontheline, the last step solved it for me. At least I have the pro version now on both devices. The "restore" button in the settings is still throwing an error. |
Sorry, at the moment I have no access to the iMac, so I will do this test next week and then I will inform you.
|
@winterrific Hello Ruben 👋
Happy to hear that 😅
Yes I need to open another issue to address it. Thank you a lot for your feedback 🙏 |
I confirm after the 'store sync' both devices show the correct pro version. |
Thank you a lot @aleghise for your feedback 🙏 |
Hello @macos-node 👋 Does the original purchase have been done on an iPhone / iPad ? |
Hey @isontheline I can't be sure. Was trying to check to see if purchase records would indicate. Unfortunately, away from home and having trouble viewing appleid sign-in. From memory, I think there's a strong chance it may have been purchased on another macbook, though it would have been Intel, not M1 that I was trying to restore purchase on. The other macbook has no problems. There's a possibility it could have been purchased on an iOS device. But I don't think so. Sorry I can't be any more help. If I can find out, I'll be sure to let you know. |
No worry @macos-node When you will find the root device where you have bought the In App Purchase, just do :
(On other devices than the root one this command may not help) |
mashREPL > |
Happy to hear that it works for you! Thank you a lot for your feedback @macos-node 👍 |
Bug description
Hey! I like WebSSH and use it a lot. On macOS as well iOS. Thought I bought the pro features, indeed on the Mac. It seems that I can use the features on iOS also. However it still can’t restore purchases on iOS. Not sure if it is intended to buy once for all platforms or if this is a bug.
From winterrific on Discord
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