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Product images missing in document #1548

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seaneble opened this issue Oct 7, 2015 · 7 comments
Closed

Product images missing in document #1548

seaneble opened this issue Oct 7, 2015 · 7 comments
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@seaneble
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seaneble commented Oct 7, 2015

One of our shops uses PDF generation and sends an order document to the shipping department via notification_center. Since updating to 2.3(.1), the PDF attached to the email has no product images anymore.

Generating the PDF manually within Contao always includes the images. Somehow there is a difference between the notification_center way of creating the PDF and the manual way. But which?

@aschempp aschempp added the bug label Oct 23, 2015
@aschempp aschempp added this to the 2.3.2 milestone Oct 23, 2015
@seaneble
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seaneble commented Nov 2, 2015

Thanks for acknowledging the issue.
Update from the affected instance: PDF files generated for orders that use "cash" as a payment method correctly include the images. Other payment methods are missing images.

@aschempp
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Did you set a URL for static files in the backend settings or root page?

@aschempp aschempp modified the milestones: 2.3.3, 2.3.2 Nov 30, 2015
@seaneble
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Just checked that. No, both fields are empty.

@aschempp
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Unfortunately I can't reproduce this on my local system (also due to not having a payment method locally ;-)). It would be good if you can investigate the problem on your host and provide a pull request or detailed reason for the solution.

@aschempp aschempp modified the milestones: 2.3.4, 2.3.3 Jan 27, 2016
@aschempp aschempp modified the milestones: 2.3.5, 2.3.4 Mar 9, 2016
@qzminski
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Could it be related to #1616 somehow?

@aschempp
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very likely. @seaneble I'll close this, please try the 2.3.5 hotfix branch.

@seaneble
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Will try that, I hope it helps. Thanks @qzminski for investigating this 👍

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