Multiple versions of a game are shown up as launchable files

[quyse]

When I click Launch:

Turns out the first one launches outdated version, and the second one launches the current version, of the same channel.

The project (https://kozinaka.itch.io/insatia-too) is used by us for development only, with visibility restricted. We push updates with butler, and never recreate channels.

Both downloads are visible in the "Manage" dialog, and turns out they are in different folders under ~/.config/itch/apps directory: the old one is in Insatia Too, and the new one is in insatia-too.

I doubt it is because of some recent change, because it happened multiple times to me in the past (with our game), that is, I install game from scratch, and after some time (weeks or months) of updates, suddenly single download becomes two, and the dialog in question starts appearing.

[fasterthanlime]

You must have two caves for the same game - you can just uninstall the old one probably?

This might've happened while upgrading from v23 to v25 - maybe you saw that insatia-too was not installed (because it was still scanning) and installed it manually. Does that seem likely?

(Insatia Too is a folder name v23 would create, insatia-too is something v25 would create)

[quyse]

I am pretty sure it happened to me multiple times, on different machines, even before v25. Uninstalling or reinstalling the game helps of course, but after some time it happens again.

In the current case, the "outdated" version is just 2 weeks old. So if it's a leftover from v23, it was still being updated by v25 until recently?

I guess I'll reinstall (and check that both directories are gone), and come back if and when it happens again.

[fasterthanlime]

About it happening before v25: I really don't see how. If the game was really installed twice with v23, it would end up in folders named "Insatia Too" and "Instatia Too 2".

About it happening again after some time: scanning directories happens periodically, but uninstalling the v23-installed cave should also wipe the folder, so there's no reason why it would pop up again?

I do want to solve this mystery, could you maybe e-mail support@itch.io with yourlogs/itch.txt and maybe your butler.db ? Thanks! (make sure to mention 'app' in the subject line)

[quyse]

Emailed the files!

Yes, I remember seeing "Insatia Too 2" as well. I was always blaming using release and development versions of itch app alternately, so usually I'd just uninstall & install the game, or clean up the whole .itch directory. But now I have not been working on our game much for some weeks, and have not even run itch app for quite a while (got busy on the main job). I remember it was also happening on Windows, where I was mostly using release app. So it suggests that maybe there's an actual bug.

[fasterthanlime]

Emailed the files!

Thanks, I'll take a look! Were the development and release versions of itch sharing an install location? (that's the only way they'd import each other's install of Insatia Too)

For now, I'd like you to uninstall all versions of Insatia Too, make sure there's no installed folders of it left, and then install it with itch stable. If you see the issue again, do comment on this thread with exactly what happened.

I'll see if I can piece together the past using the log files, but my hopes aren't super high on that particular front!

[quyse]

Thanks, I'll take a look! Were the development and release versions of itch sharing an install location? (that's the only way they'd import each other's install of Insatia Too)

I think so, I did not do anything special to separate them. By development version I mean git-cloned itch repository and npm start.

For now, I'd like you to uninstall all versions of Insatia Too, make sure there's no installed folders of it left, and then install it with itch stable. If you see the issue again, do comment on this thread with exactly what happened.

Yeah, I'll do exactly that. Sorry for unclear report so far!

[fasterthanlime]

By development version I mean git-cloned itch repository and npm start.

Yep, that ends up being kitch as well. (I think it used to be itch a long time ago? You've been a contributor forever, and the database + receipt formats have changed a few times, I wouldn't be surprised if your installs are a mess 😄 )