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When opening the largest folder (about 2000 files) my company uses, I get this error report: "Listing directory -directories-name- failed. The request signature we calculated does not match the signature you provided. Check your key and signing method. Please contact your web hosting service provider for assistance."
This is fairly odd, because every other folder in that S3 account functions as normal. The error happens both on my desktop (Windows 8.1, about 5 year old hardware, 16 GB of RAM) and my laptop (Windows 10, decade old hardware, not a fast machine), but does not happen on my boss's 5 year old but pretty souped up Mac.
The only thing I can find different between this folder and other folders is the number of objects in it, and other computers can open the folder, so I assume it's not an issue of any corruption or error on the server side. Cyberduck won't let me copy the further details to put it in here, but I'll take a screenshot.
I'm currently not able to change our most heavily used folder from my office, any help would be appreciated. Thank you!
I've tried many different ways to replicate this issue but didn't succeed. There is definitively something wrong and I'd like to fix this issue. Can you please enable debug logging (restart Cyberduck), try to navigate in the large folder and post the log file after you see the error message?
This error stopped happening with the last large update (last weeks/month). I really appreciate the followup! Let me know if you need anything else from me.
When opening the largest folder (about 2000 files) my company uses, I get this error report: "Listing directory -directories-name- failed. The request signature we calculated does not match the signature you provided. Check your key and signing method. Please contact your web hosting service provider for assistance."
This is fairly odd, because every other folder in that S3 account functions as normal. The error happens both on my desktop (Windows 8.1, about 5 year old hardware, 16 GB of RAM) and my laptop (Windows 10, decade old hardware, not a fast machine), but does not happen on my boss's 5 year old but pretty souped up Mac.
The only thing I can find different between this folder and other folders is the number of objects in it, and other computers can open the folder, so I assume it's not an issue of any corruption or error on the server side. Cyberduck won't let me copy the further details to put it in here, but I'll take a screenshot.
I'm currently not able to change our most heavily used folder from my office, any help would be appreciated. Thank you!
Attachments
S3 error 1.PNG
(58.7 KiB)S3 error 2.PNG
(58.4 KiB)S3 error 3.PNG
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