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Login failure with correct credentials #1231

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cyberduck opened this issue Aug 28, 2007 · 8 comments
Closed

Login failure with correct credentials #1231

cyberduck opened this issue Aug 28, 2007 · 8 comments

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@cyberduck
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cyberduck commented Aug 28, 2007

ff0bd36 created the issue

hi, just updated to new version

i now cant log into my down ftp.

www.bonathan.com held on 1and1 internet.

continues to reject my login.

it was always temperamental in past but now have tired 20 or more times without luck (yes all my login details are correct)

this is error message:

220 FTP Server ready.
USER u35077529
331 Password required for u35077529
PASS ********
530 Login incorrect.
USER u35077529

many thanks

robin....

@cyberduck
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cyberduck commented Sep 8, 2007

ff0bd36 commented

any news on fix for this ?

this is big problem as i need to load website but cant without it working (still does not work since update)

thanks

@cyberduck
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cyberduck commented Sep 21, 2007

40d787d commented

I have the same problem, with all my accounts (see ticket 1266). I have a plain FTP account, and SFTP and an FTPS. They all keep on rejecting my passwords even though they are guaranteed to be correct. I can recommend reverting to version 2.7.3, if you can still find an installer. There everything works as it should.

@cyberduck
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cyberduck commented Sep 21, 2007

@dkocher commented

Same problem reported in #1266, #1262, #1236.

@cyberduck
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cyberduck commented Oct 2, 2007

8b139e7 commented

I have had this problem twice on two different machines. Each time quitting Cyberduck, clearing out the ~/Library/Application Support/Cyberduck/History/ folder, then starting Cyberduck back up and trying again fixed the issue for me.

@cyberduck
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cyberduck commented Oct 3, 2007

8b139e7 commented

After more investigation, I am not convinced that removing the history had anything but a coincidental connection; it forced the user to re-enter the password using a method other than the login password error modal dialog.

I now believe the problem is related to clicking Login instead of hitting enter. When Login is clicked with the cursor still in the password field after having entered the password, passField is not changed in the CDLoginController. Apparently this is expected behavior according to the Apple HIG:

http://lists.apple.com/archives/Hit-developers/2002/Nov/msg00024.html

Most users seem to expect the password they typed not to be thrown away when they click Login. So they try again and again with the 'right' password and are frustrated that it never works.

@cyberduck
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cyberduck commented Oct 18, 2007

@dkocher commented

I will try to find a workaround listening for text notifications in the password field. lexiyntax, thanks for the research! jennifer sofa

@cyberduck
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cyberduck commented Oct 25, 2007

@dkocher commented

#1305 closed as duplicate.

@cyberduck
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cyberduck commented Oct 30, 2007

@dkocher commented

In 7e11496.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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