Problem with installation

[Jessar1994]

When i have upload all files (phpback_v1.2.0 files from http://www.phpback.org/) to my web hosting company and fill in the details.
for PHPBack installation

(MySQL hostname, MySQL username and password, MYSQL database) & admin name, email, password and click proceed i moving to the next step.

Then i fill in the details there.
Feedback title, Mail email, leaving recaptcha blank because I don't know how it works yet.,
and click proceed. when i came to http://feedback.supportportalen.mobi/install/install2.php i get error.

(HTTP 404-error), im going back to my ftp and take a look at the install map.
The install map is empty. Why?

Then if i go to http://feedback.supportportalen.mobi/ i get error:

A Database Error Occurred
Unable to connect to your database server using the provided settings.
Filename: core/Loader.php
Line Number: 347

Can you explain how I can solve the problem?

https://dl.dropboxusercontent.com/u/42214358/supportportalen/errors/error_install_phpback.mp4

[ivandiazwm]

Hi Jessar1994,
The installation process automatically deletes all the installation files.

Please, take a look to the file application/config/database.php (it's generated by the installation). It should contain all the information for connecting to the database and the mysql server: https://github.com/ivandiazwm/phpback/wiki/How-To-install#error-1-config-file-could-not-be-created

I'd recommend you delete all the tables on the database (or delete it and create a new one), delete the database.php file if it exists, upload the installation files aging and reinstall.

I'm trying to reproduce this issue and I'll tell you has soon as I have updates on this, please stay tuned.

[Jessar1994]

I have tried that, same error :/
I have taked a look in my database after my installation and tables are created by your script.
https://dl.dropboxusercontent.com/u/42214358/supportportalen/errors/DB.PNG

[ivandiazwm]

Please, verify that database.php has the correct values for connecting to the database.

I've also noticed you've got the No input file specified issue. Please, try this: #21

[Jessar1994]

It has the correct values.

I have a php file to test the connection: http://feedback.supportportalen.mobi/connsucess.php

I have change the last line to RewriteRule ^(.*)$ index.php?/$0 in the .htaccess file.

still have the error messages:

A Database Error Occurred

Unable to connect to your database server using the provided settings.

Filename: core/Loader.php

Line Number: 347

My mysql user has Read / write permissions.

I will talk to Binero, and ask if there is problem with mysql database.

(I use php version 5.6.14)

I have used this too: http://feedback.supportportalen.mobi/test.php

[ivandiazwm]

Try changing $db['default']['db_debug'] = TRUE; to $db['default']['db_debug'] = FALSE; in database.php

[Jessar1994]

Okey, now this error gone:
A Database Error Occurred

Unable to connect to your database server using the provided settings.

Filename: core/Loader.php

Line Number: 347

But when i go to my site: http://feedback.supportportalen.mobi/ i get error: https://dl.dropboxusercontent.com/u/42214358/supportportalen/errors/error_site.PNG

[ivandiazwm]

Sure no problem.
Could you also try to change the dbdriver? I mean this $db['default']['dbdriver'] = "mysql"; to this $db['default']['dbdriver'] = "mysqli";

[Jessar1994]

now it looks normal.

it seems to work now. Thanks for all help :)