App doesn't work with my subdomain that is produced through a URL redirect record (via Namecheap)

[styromaniac]

Describe the bug

The app doesn't connect to jellyfin.styromaniac.com. It's a mask over styromaniac.com:8096. Jellyfin.styromaniac.com works in browsers, however.

(You won't be able to load the site without Yggdrasil Network: https://yggdrasil-network.github.io/)

Logs

No response

Application version

2.4.4

Where did you install the app from?

Google Play

Device information

Samsung Galaxy S21 Ultra 5G

Android version

13

Jellyfin server version

10.8.8

Which video player implementations does this bug apply to?

• Web player (default)
• Integrated player (ExoPlayer)
• External player (VLC, mpv, MX Player)

[Farbklex]

So far I can't reach your server via a web browser as well.
I installed the yggdrasil client on an android emulator and added some peers from the public list and a DNS address. Do we need to configure more to reach your server?

[styromaniac]

So far I can't reach your server via a web browser as well. I installed the yggdrasil client on an android emulator and added some peers from the public list and a DNS address. Do we need to configure more to reach your server?

Sorry. I believe I deleted the entry in my Namecheap Advanced DNS configuration. I forgot about this bug report. I'll re-add it soon.

[jellyfin-bot]

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[oczkoisse]

I'm hitting the same issue. I've an HTTP redirect set to the Jellyfin server. Works great on browsers with http as well as https, even on LG webos app. The android client, however, refuses to follow the redirect URL and instead lists the tried candidates:

Tried 5 candidates for input, without success.

Unable to reach server:
- https://subdomain.domain.com
- https://subdomain.domain.com:8096
- https://subdomain.domain.com:8920
- http://subdomain.domain.com
- http://subdomain.domain.com:8096

Please let me know if I should create a new issue instead. Thanks.