FFmpeg exited with code 137 on Android TV 0.15.12

[hardwareadictos]

• Originally opened there: FFmpeg exited with code 137 on Android TV 0.15.12 #3416 but suspecting that the issue deals more with the Android TV client than on the server

Describe the bug

Just forcing my users to use GPU transcoding as always did, never was giving issues but on recent days Android TV is failing to Use my Quadro T1000 only on Android TV 0.15.12 app.

My other apps, like Android, Browsers, IOs etc are working fine. Could be an issue with Android TV app?

I'm using Android TV app on Sony 43X85K and two Chromecast 2020 with Google TV, failing on those devices.

Logs

6Jellyfin  | [15:17:45] [INF] [8] Jellyfin.Api.Helpers.TranscodingJobHelper: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -init_hw_device cuda=cu:0 -filter_hw_device cu -hwaccel cuda -hwaccel_output_format cuda -c:v hevc_cuvid -autorotate 0 -i file:"/video/video.mkv" -autoscale 0 -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:0 -codec:v:0 hevc_nvenc -tag:v:0 hvc1 -preset p1 -b:v 14247053 -maxrate 14247053 -bufsize 28494106 -profile:v:0 main -g:v:0 72 -keyint_min:v:0 72 -filter_complex "alphasrc=s=1920x1040:r=10:start='0',format=yuva420p,subtitles=f='/video/video.mkv':si=1:alpha=1:sub2video=1:fontsdir='/cache/attachments/7aa0dd3c4a2131b88189a7ec92ba0c98',hwupload=derive_device=cuda[sub];[0:0]setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_cuda=format=yuv420p[main];[main][sub]overlay_cuda=eof_action=endall:shortest=1:repeatlast=0" -start_at_zero -codec:a:0 libfdk_aac -ac 8 -ab 128000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/config/transcodes/f4b21cc3f803ef0e03693a2e903fdcb6%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/config/transcodes/f4b21cc3f803ef0e03693a2e903fdcb6.m3u8"
Jellyfin  | [15:17:42] [INF] [17] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-ExoPlayer, Path=/video/video.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=Transcode, TranscodeReason=SubtitleCodecNotSupported ) media:/videos/7aa0dd3c-4a21-31b8-8189-a7ec92ba0c98/master.m3u8?
Jellyfin  | [15:17:45] [INF] [8] Jellyfin.Api.Helpers.TranscodingJobHelper: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -init_hw_device cuda=cu:0 -filter_hw_device cu -hwaccel cuda -hwaccel_output_format cuda -c:v hevc_cuvid -autorotate 0 -i file:"/video/video.mkv" -autoscale 0 -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:0 -codec:v:0 hevc_nvenc -tag:v:0 hvc1 -preset p1 -b:v 14247053 -maxrate 14247053 -bufsize 28494106 -profile:v:0 main -g:v:0 72 -keyint_min:v:0 72 -filter_complex "alphasrc=s=1920x1040:r=10:start='0',format=yuva420p,subtitles=f='/video/video.mkv':si=1:alpha=1:sub2video=1:fontsdir='/cache/attachments/7aa0dd3c4a2131b88189a7ec92ba0c98',hwupload=derive_device=cuda[sub];[0:0]setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_cuda=format=yuv420p[main];[main][sub]overlay_cuda=eof_action=endall:shortest=1:repeatlast=0" -start_at_zero -codec:a:0 libfdk_aac -ac 8 -ab 128000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/config/transcodes/f4b21cc3f803ef0e03693a2e903fdcb6%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/config/transcodes/f4b21cc3f803ef0e03693a2e903fdcb6.m3u8"MediaSourceId=7aa0dd3c4a2131b88189a7ec92ba0c98&VideoCodec=hevc,h264,hevc&AudioCodec=aac,mp3,ac3,eac3&AudioStreamIndex=1&SubtitleStreamIndex=6&VideoBitrate=79872000&AudioBitrate=128000&MaxFramerate=23.976025&api_key=<token>&SubtitleMethod=Encode&RequireAvc=false&Tag=64667a7e390ec81f8e05a656f174c0ce&SegmentContainer=ts&BreakOnNonKeyFrames=False&hevc-level=120&hevc-videobitdepth=8&hevc-profile=main&aac-audiochannels=8&TranscodeReasons=SubtitleCodecNotSupported
Jellyfin  | [15:17:58] [INF] [35] Jellyfin.Api.Helpers.TranscodingJobHelper: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -init_hw_device cuda=cu:0 -filter_hw_device cu -hwaccel cuda -hwaccel_output_format cuda -c:v hevc_cuvid -autorotate 0 -i file:"/pvideo/video.mkv" -autoscale 0 -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:0 -codec:v:0 hevc_nvenc -tag:v:0 hvc1 -preset p1 -b:v 14247053 -maxrate 14247053 -bufsize 28494106 -profile:v:0 main -g:v:0 72 -keyint_min:v:0 72 -filter_complex "alphasrc=s=1920x1040:r=10:start='0',format=yuva420p,subtitles=f='/video/video.mkv':si=1:alpha=1:sub2video=1:fontsdir='/cache/attachments/7aa0dd3c4a2131b88189a7ec92ba0c98',hwupload=derive_device=cuda[sub];[0:0]setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_cuda=format=yuv420p[main];[main][sub]overlay_cuda=eof_action=endall:shortest=1:repeatlast=0" -start_at_zero -codec:a:0 libfdk_aac -ac 8 -ab 128000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/config/transcodes/f4b21cc3f803ef0e03693a2e903fdcb6%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/config/transcodes/f4b21cc3f803ef0e03693a2e903fdcb6.m3u8"
Jellyfin  | [15:18:03] [INF] [58] Jellyfin.Api.Helpers.TranscodingJobHelper: Killing FFmpeg process for /config/transcodes/f4b21cc3f803ef0e03693a2e903fdcb6.m3u8
Jellyfin  | [15:18:03] [INF] [58] Jellyfin.Api.Helpers.TranscodingJobHelper: Deleting partial stream file(s) /config/transcodes/f4b21cc3f803ef0e03693a2e903fdcb6.m3u8
Jellyfin  | [15:18:03] [ERR] [46] Jellyfin.Api.Helpers.TranscodingJobHelper: FFmpeg exited with code 137

FFmpeg logs

[ffmpeg_2.txt](https://github.com/jellyfin/jellyfin/files/13235931/ffmpeg_2.txt)
[ffmpeg_3.txt](https://github.com/jellyfin/jellyfin/files/13235932/ffmpeg_3.txt)
[ffmpeg_1.txt](https://github.com/jellyfin/jellyfin/files/13235933/ffmpeg_1.txt)

Media info of the file

No response

Application version

0.15.12

Device information

Sony 43X85K and Chromecast 2020 with Android TV

Android version

Android TV 12

Jellyfin server version

10.8.11

[hardwareadictos]

FFMPEG Logs:

ffmpeg_2.txt
ffmpeg_3.txt
ffmpeg_1.txt

[nielsvanvelzen]

The app doesn't manage the FFmpeg process, the server does that. You've already opened a server issue so I'm closing this one as a duplicate.

[hardwareadictos]

Well, seems this needs to be opened again... #3416

[hardwareadictos]

Good morning. Is there any news on this? It's still happening only on Android TV devices, nor on Android or iOS. Only way to reproduce on Android TV platform is to disable subtitles.

[major-mayer]

I get the same error on a movie that doesn't even have subtitles, so I don't know how to disable them.
A workaround for me was to use libvlc instead of exoplayer in the playback settings.
For whatever reason, it works then...