(AAC) Audio channel not supported on certain client. #3573
Comments
Alliyance
changed the title
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Here's the FFmpeg ``/videos/cbcdb46e-6dff-d118-a794-87978265cfc5/hls1/main/765.ts {"Protocol":0,"Id":"cbcdb46e6dffd118a79487978265cfc5","Path":"/home/alliyance/files/Movies/Kung.Fu.Panda.4.2024.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv,webm","Size":4140535040,"Name":"Kung.Fu.Panda.4.2024","IsRemote":false,"ETag":"f696dad9a643e9e565c1d8c3af71c1ed","RunTimeTicks":56178339840,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"h264","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":"SDR","VideoRangeType":"SDR","VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":"1080p H264 SDR","NalLengthSize":"4","IsInterlaced":false,"IsAVC":true,"ChannelLayout":null,"BitRate":5896272,"BitDepth":8,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"Height":800,"Width":1920,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"Profile":"High","Type":1,"AspectRatio":"2.40:1","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p","Level":41,"IsAnamorphic":null},{"Codec":"aac","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":"English - AAC - 5.1 - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":"5.1","BitRate":445371,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":"LC","Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"aac","CodecTag":null,"Language":"fre","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":"Fre - AAC - 5.1","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":"5.1","BitRate":445371,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":"LC","Type":0,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"subrip","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Full","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","DisplayTitle":"Full - English - SUBRIP","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":3,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"subrip","CodecTag":null,"Language":"fre","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Full","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","DisplayTitle":"Full - Fre - SUBRIP","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":4,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":6787014,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":null,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null} /usr/bin/ffmpeg -analyzeduration 200M -ss 01:16:30.628 -fflags +genpts -f matroska,webm -i file:"/home/alliyance/files/Movies/Kung.Fu.Panda.4.2024.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -start_at_zero -codec:a:0 copy -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type mpegts -start_number 765 -hls_segment_filename "/dev/shm/1011/jellyfin/transcodes/6acd511f8b2c3ceecc209bc76c8a4ae1%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/dev/shm/1011/jellyfin/transcodes/6acd511f8b2c3ceecc209bc76c8a4ae1.m3u8" ffmpeg version 6.1.1 Copyright (c) 2000-2023 the FFmpeg developers |
Alliyance
changed the title
Describe the bug
All my file are 264H AAC 5.1 (48Khz) audio. Before the update, the audio was direct play on Chromecast and Android box. Since the update, The log indicate that the audio channel is not supported anymore which is now need to be transcoded. In rare occasion, the file will play direct but after pausing, the audio will need to get transcoded.
By the log file, you can clearly see that it's direct play and after it's being transcoded on the same person and same device.
Logs
[2024-05-12 22:22:41.962 +00:00] [INF] [348] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "fred". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: False
[2024-05-12 22:22:41.962 +00:00] [INF] [348] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="AndroidTV-libVLC", Path="/home/alliyance/files/Movies/Kung.Fu.Panda.4.2024.mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:/videos/cbcdb46e-6dff-d118-a794-87978265cfc5/stream.mkv?MediaSourceId=cbcdb46e6dffd118a79487978265cfc5&Static=true&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&api_key=&Tag=f696dad9a643e9e565c1d8c3af71c1ed"
[2024-05-12 22:22:42.096 +00:00] [INF] [63] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "fred". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: False
[2024-05-12 22:22:42.096 +00:00] [INF] [63] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="AndroidTV-ExoPlayer", Path="/home/alliyance/files/Movies/Kung.Fu.Panda.4.2024.mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=Transcode, TranscodeReason=AudioChannelsNotSupported ) "media:/videos/cbcdb46e-6dff-d118-a794-87978265cfc5/master.m3u8?MediaSourceId=cbcdb46e6dffd118a79487978265cfc5&VideoCodec=hevc,h264,h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=99616000&AudioBitrate=384000&AudioSampleRate=48000&MaxFramerate=23.976025&api_key=&RequireAvc=false&Tag=f696dad9a643e9e565c1d8c3af71c1ed&SegmentContainer=ts&BreakOnNonKeyFrames=False&h264-level=41&h264-videobitdepth=8&h264-profile=high&h264-audiochannels=6&aac-profile=lc&h264-maxrefframes=4&aac-audiochannels=2&TranscodeReasons=AudioChannelsNotSupported"
[2024-05-12 22:22:43.116 +00:00] [INF] [9] Jellyfin.Api.Helpers.TranscodingJobHelper: "/usr/bin/ffmpeg" "-analyzeduration 200M -fflags +genpts -f matroska,webm -i file:"/home/alliyance/files/Movies/Kung.Fu.Panda.4.2024.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -start_at_zero -codec:a:0 copy -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/dev/shm/1011/jellyfin/transcodes/7273eaee3dd97fa90f8f78805bae4d9e%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/dev/shm/1011/jellyfin/transcodes/7273eaee3dd97fa90f8f78805bae4d9e.m3u8""
[2024-05-12 22:22:57.827 +00:00] [INF] [233] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: "/usr/bin/ffmpeg" "-i file:"/home/alliyance/files/Movies/Kung.Fu.Panda.4.2024.mkv" -copyts -map 0:3 -an -vn -c:s copy "/home/alliyance/.config/jellyfin/data/data/subtitles/5/52cc582b-72ef-c930-244c-b599b74f0176.srt""
[2024-05-12 22:23:09.834 +00:00] [INF] [233] MediaBrowser.MediaEncoding.Subtitles.SubtitleEncoder: ffmpeg subtitle extraction completed for "file:"/home/alliyance/files/Movies/Kung.Fu.Panda.4.2024.mkv"" to "/home/alliyance/.config/jellyfin/data/data/subtitles/5/52cc582b-72ef-c930-244c-b599b74f0176.srt"
[2024-05-12 22:23:09.842 +00:00] [INF] [233] Jellyfin.Api.Helpers.TranscodingJobHelper: FFmpeg exited with code 0
Application version
0.16.10
Where did you install the app from?
None
Device information
Chromecast HD & Android box
Android version
unknown
Jellyfin server version
10.8.13
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