[Issue]: Metadata saver NFO does not generate NFO files

[adumelie]

Please describe your bug

Problem

The UI option 'Metadata saver NFO' says that it should : "Choose the file formats to use when saving your metadata."
However, even after enabling this and re-scanning (with force re-download all metadata) does not generate any NFO files.
This was already mentioned in #470.

Steps taken

I have verified that no NFO files are generated by scanning my drive for .nfo files.

I have also tried changing system.xml option but this change appears to be overwritten when restarting Jellyfin and I have not been able to determine if it had any effect.

Using Refresh metadata with "replace all metadata" option after changing the option does not generate NFO files either.

Note : the metadata saver's option was not enabled when first importing content into the library. It was enabled afterward but still appears to do nothing.

Expected behavior

Jellyfin generates NFO files for the contents of the library the option is enabled for.

System

Newly installed Jellyfin using Debian instructions here. Jellyfin running as a systemd service.
Debian buster system.

Jellyfin Version

10.8.0

if other:

No response

Environment

- OS: Debian Buster
- Virtualization:
- Clients:
- Browser:
- FFmpeg Version:
- Playback Method:
- Hardware Acceleration:
- Plugins:
- Reverse Proxy: Caddy
- Base URL:
- Networking:
- Storage:

Jellyfin logs

No response

FFmpeg logs

No response

Please attach any browser or client logs here

No response

Please attach any screenshots here

No response

Code of Conduct

• I agree to follow this project's Code of Conduct

[Will-Schr]

I am having this same issue, it seems to be a permissions problem even though my media mounts say they have -rw access

[srcrist]

We would really need server logs to look at possible causes. My intuition is that you have some sort of permissions issue that prevents Jellyfin from writing the files, as this is not a commonly reported issue that would indicate an inherent problem in Jellyfin's NFO handling.

[nitram509]

We would really need server logs to look at possible causes. My intuition is that you have some sort of permissions issue that prevents Jellyfin from writing the files, as this is not a commonly reported issue that would indicate an inherent problem in Jellyfin's NFO handling.

Similar issue here - but not the same.
I see .nfo files created. In the .nfo files, I see tags like title art fileinfo and some more,
BUT, e.g. the tag imdbid is missing, as well as actors and plot.
Even when I manually identify the movie and see the imdbid in the metadata, this tag is not written to the .nfo file.

[update]
After trying to nail down the issue by moving a movie folder out of my library and back in, it suddenly worked.
I would like to share here, that this issue is real, but I'm not always able to reproduce it.

Context:
Platform: Linux mynas 6.1.63-current-rockchip64 #1 SMP PREEMPT aarch64 GNU/Linux
Jellyfin Server: v10.8.13

[bonswouar]

Not sure this is related, but had an issue with a movie not recognized. Using "Identify" did only update the Original title, pictures, and tmdb imdb ids, but not the description/tags/etc.
After trying to refresh metadata many times without any change, I ended up changing the folder & removing the generated nfo, and it worked

EDIT: After other similar issues I can confirm the nfo (generated from Jellyfin!) seems to prevent updating metadata (even just changing the country/language, which worked before Jellyfin 10.9). If I delete it everything works as expected.
I've now disabled the export NFO feature and I have no issue anymore.