Issue while creating Jenkins infrastructure account

[swamy-m-s]

Type(s) of account issue

I've been blocked by the anti-spam system

Summary

I am planned to adopt a plugin so, i am trying to create jenkins infrastructure account but when i try to sign up, its blocking my account due to anti-spam trigger

jenkins.io account username

swamy_m_s

jenkins.io account email

msswamy2000@gmail.com

Which URL are you trying to login at?

account.jenkins.io/antispam
https://accounts.jenkins.io/signup

[github-actions]

Take a look at these similar issues to see if there isn't already a response to your problem:

1. 90% Facing an issue while creating an account on Jenkins. #3263

[lemeurherve]

Hello @swamy-m-s,

I've created your account, you should receive an email inviting you to update your password.

Closing this issue, let us know if there is any problem.

[swamy-m-s]

Still not received any email

[lemeurherve]

@swamy-m-s I've resent an email, could you check again please?

[swamy-m-s]

Yes I got the link but that's not working when I click on that the request is timing out. I am unable to access it

[dduportal]

Yes I got the link but that's not working when I click on that the request is timing out. I am unable to access it

Could you share more details on the error please (using curl - v <...> or screenshot of your webbrowser inspector) and what did you attempt?

There are other users with no problem so it means there is something happenning in your network or machine. In order to diagnose and fix these problem you have to help us by sharing as much useful information as possible.

[swamy-m-s]

when i click on Link to update i am getting timeout as shown in below

This site can’t be reachedadmin.accounts.jenkins.io took too long to respond.
Try:

Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_TIMED_OUT

[swamy-m-s]

Thanks it worked now

[dduportal]

Thanks for the details and confirmation that it worked @swamy-m-s 👍