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Blocked from creating a second account #3891

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MartinSchenkel opened this issue Jan 8, 2024 · 4 comments
Closed

Blocked from creating a second account #3891

MartinSchenkel opened this issue Jan 8, 2024 · 4 comments
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@MartinSchenkel
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Type(s) of account issue

I've been blocked by the anti-spam system

Summary

I needed to create an account for work and accidentally created an account with my personal email rather than my work email. When I went ahead to create a second account using my work email I got blocked by the anti spam system.

I've linked the ticket I was interested in interacting with below.

jenkins.io account username

RebellionMartin

jenkins.io account email

martin.schenkel@rebellion.co.uk

Which URL are you trying to login at?

https://issues.jenkins.io/browse/JENKINS-65418

@MartinSchenkel MartinSchenkel added accounts triage Incoming issues that need review labels Jan 8, 2024
@dduportal dduportal added this to the infra-team-sync-2024-01-09 milestone Jan 8, 2024
@dduportal dduportal self-assigned this Jan 8, 2024
@dduportal dduportal removed the triage Incoming issues that need review label Jan 8, 2024
@dduportal
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Hi @MartinSchenkel , there is no account associated to the username RebellionMartin. I undertand this is the second account you would want to create.

Can you re-try using a private browsing session, another webbrower or with a cleaned cache?

@MartinSchenkel
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Yup will do

@MartinSchenkel
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That worked, thanks :) The error message told me to open a ticket here.

@dduportal
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That worked, thanks :) The error message told me to open a ticket here.

No problem, you did good!

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