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Incorrect email while register #3914

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apadmostka opened this issue Jan 18, 2024 · 7 comments
Closed

Incorrect email while register #3914

apadmostka opened this issue Jan 18, 2024 · 7 comments
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@apadmostka
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Type(s) of account issue

I want my account to be deleted

Summary

I have created account with incorrect email

jenkins.io account username

apadmostka

jenkins.io account email

APadmostka@belhaize.be

Which URL are you trying to login at?

account.jenkins.io/antispam

@apadmostka apadmostka added accounts triage Incoming issues that need review labels Jan 18, 2024
@dduportal dduportal self-assigned this Jan 18, 2024
@dduportal dduportal added this to the infra-team-sync-2024-01-23 milestone Jan 18, 2024
@dduportal dduportal removed the triage Incoming issues that need review label Jan 18, 2024
@dduportal
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Hi @apadmostka , in order to prove to us you're the rightful owner of this account, could you change the email to helpdesk-3914@localhost.local please?

Once done, we'll delete the account.

@apadmostka
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Hi @dduportal , I'm not sure how can I change the email, could you support?

@MarkEWaite
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Login to https://accounts.jenkins.io/myself/ with your jenkins.io credentials and change the email address in the account.

@apadmostka
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The problem is that I should get password on email but I've written incorrect email, so password hasn't come and I can't login

@dduportal
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The problem is that I should get password on email but I've written incorrect email, so password hasn't come and I can't login

Oh I see. Let me fix the email then (between 2 Belgium frozen trains :) )

@dduportal
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@apadmostka email changed (based on the application logs which confirms the timestamps and email) and password reset triggered. Please check your mailbox

@dduportal
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No answer from requester. Closing.

@dduportal dduportal closed this as not planned Won't fix, can't repro, duplicate, stale Jan 23, 2024
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