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When creating an account i mismatch email #3920

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vitalii-kondratiuk opened this issue Jan 25, 2024 · 4 comments
Closed

When creating an account i mismatch email #3920

vitalii-kondratiuk opened this issue Jan 25, 2024 · 4 comments
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@vitalii-kondratiuk
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Type(s) of account issue

I didn't receive any email

Summary

When creating an account with username vitalii_kondratiuk I mentioned the wrong email so i can't receive a confirmation latter with a password.
COrrect email should be: vitalii.kondratiuk@ui.com

jenkins.io account username

vitalii_kondratiuk

jenkins.io account email

vitalii.kondratiuk@ui.com

Which URL are you trying to login at?

account.jenkins.io/antispam

@vitalii-kondratiuk vitalii-kondratiuk added accounts triage Incoming issues that need review labels Jan 25, 2024
@dduportal dduportal added this to the infra-team-sync-2024-01-30 milestone Jan 25, 2024
@dduportal dduportal self-assigned this Jan 25, 2024
@dduportal dduportal removed the triage Incoming issues that need review label Jan 25, 2024
@dduportal
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Hi @vitalii-kondratiuk , there are no account named vitalii_kondratiuk.

You should be able to create it then

@vitalii-kondratiuk
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I'm getting anti-spam message when trying to register account that my request isn't legitimate
image

@dduportal
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I'm getting anti-spam message when trying to register account that my request isn't legitimate image

In that case, could you retry with a private browsing session (or another webbrowser)? The error I see in our logs shows that you have conflicting Cookies in your session

@dduportal
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Closing as solution is provided an no answer from requester on the last comment.

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