UI opens to white / blank window

[mliberty1]

Joulescope model

JS220

UI version

1.0.48

What OS are you seeing the problem on?

Windows 11

What happened?

When starting the UI for the very first time, it works. However, the problem starts if I use the Waveform widget with OpenGL, and move the UI to my second monitor. If I then close and open the UI, it starts with a white screen.

We created minimal examples to isolate the problem to Qt, PySide6, or something specific to this host computer and OpenGL. We then foud a few interesting Qt bug reports:

QTBUG-72557
QTBUG-96628

The customer removed ASUS Sonic Studio 3 and ASUS Sonic Radar 3 from the computer, and the behavior was fixed!

For more details, see the forum.

[mliberty1]

The root cause is another program that corrupts OpenGL. As the core QT team states in those Qt bug reports, there is nothing we can do to fix this. I created this issue to enable future search.

Closing as unable to fix.