Money doesn't appear

[neotesani5]

My friend sent to me money from his wallet ( 1FwPiUz7ryihWX9YVg7Cv4xL9L36WzbHcA ) to my ( 152HW4tdGts65LveDdT4qc2YJYiLt9YyWh ) BUT i can't see money on my wallet!!! They didn't come in! here is id of transaction : 1ffbe957cd3824c201e41779a3e8c49059d5499c46563409a59922e950181b90 please check it for me!

[jim618]

Have you looked at the support notes in the help ?

There is one quite similar to this.

[BTCvv]

I think its the same problem like here!?: https://bitcointalk.org/index.php?topic=280450.new;topicseen#new

to help yourself: Try Tools->Reset Blockchains and Transactions...

[neotesani5]

BTCvv !!! Problem is solved thank you very much!!

[jim618]

Great.

[jim618]

This is a rare bug that we would like a bit of help tracking down.
Could you send me your log files as they might give a clue as to what happened ?
The logs are in the 'log' directory where your multibit.wallet is stored.

If you could just zip them up and email them to support@multibit.org I would be grateful.

There are no private keys in the logs.

Thanks in advance.

[neotesani5]

Problem is that im using mac , i don't know where i can find logs..

[BTCvv]

@ jim618
I have the log file.
But what about "private" data? I am not much experienced, but e.g. in the log are my IP addresses...
?

[jim618]

Yes you are correct. There are your IP addresses and the details of your transactions in the logs.
I would quite understand if you would prefer not to send them to me.

If you do then I will look at them and then (probably after a week or so) secure delete tbem from my machine.

If you send them by unencrypted email then you are also of course letting the NSA etc read them. Hello NSA people !