Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

ActiveSync protocol violation error #24

Closed
bumface11 opened this issue Dec 3, 2017 · 6 comments
Closed

ActiveSync protocol violation error #24

bumface11 opened this issue Dec 3, 2017 · 6 comments

Comments

@bumface11
Copy link

My initial sync fails with the following error:
image

Error console shows:
XML Parsing Error: not well-formed
Location: moz-nullprincipal:{b20fc7a0-92aa-4b25-bd74-b829c3a50157}
Line Number 37, Column 12482: {b20fc7a0-92aa-4b25-bd74-b829c3a50157}:37:12482

@jobisoft
Copy link
Owner

jobisoft commented Dec 4, 2017

Could you disconnect the failing account in TbSync Account Manager, enable the debug Log (@ Help) and reconnect again and send me the debug log? It does not contain any passwords but your contact and appointment data and your user name.

I need the full debug log, because your "user data" is the reason for the error, which somehow breaks the XML, so I cannot parse it correctly. You can send the log directly to my email address.

Thanks for your time
John

@jobisoft
Copy link
Owner

Can you retry with the latest beta TbSync v0.6.8.3 (2017.12.28) ?

Can i have a debug log of when that error happens?

jobisoft added a commit that referenced this issue Jan 5, 2018
cannot fix #22 and #24 without proper debug log, added better catch and
dedicated errer message with instructions on how to help me to fix this
bug
@jobisoft
Copy link
Owner

jobisoft commented Jan 5, 2018

Cannot fix this without proper debug log. Added better error identification, so XML parse errors now have a dedicated error message with instructions on how to help me to fix this bug.

@jobisoft jobisoft closed this as completed Jan 5, 2018
@jobisoft
Copy link
Owner

probably fixed in v0.7.1

@bumface11
Copy link
Author

Fixed for me. Thanks very much!

@jobisoft
Copy link
Owner

jobisoft commented Apr 3, 2018

Please update your beta version of TbSync to 0.7.6.8 or any later version available at the release page.

This version now includes an update notification, so I no longer have to contact all beta users, to update their TbSync versions:

https://raw.githubusercontent.com/jobisoft/TbSync/master/screenshots/update_notification.png

While on the beta release channel, I strongly suggest to update, if a newer version is available. Once a new stable version gets released, you automatically switch back to the stable release channel (you no longer receive update notifications for beta versions).

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants