Skip to content
This repository has been archived by the owner on Dec 15, 2020. It is now read-only.

[BUG] BlueJeans Events does not find OBS-Camera #226

Closed
ssbarnea opened this issue Oct 12, 2020 · 4 comments
Closed

[BUG] BlueJeans Events does not find OBS-Camera #226

ssbarnea opened this issue Oct 12, 2020 · 4 comments

Comments

@ssbarnea
Copy link

Describe the bug
BlueJean Events fails to detect OBS Camera and BlueJeans for Mac does instantly logs out the user when trying to change source camera.

To Reproduce
Download BlueJeans and BlueJeans Events from https://www.bluejeans.com/downloads

Expected behavior
Be able to use OBS Camera as source with both BlueJeans Apps.

Desktop (please complete the following information):

  • OS version: [e.g. macOS Catalina 10.15.7]
  • Application: BlueJeans and BlueJeans Events
  • Virtualcam version: 26.0.2
  • OBS version: [e.g. 25.0.8]

Additional context
Other apps like Zoom or Google Chat seems to work fine with OBS virtual camera.

@gxalpha
Copy link
Collaborator

gxalpha commented Oct 13, 2020

Could you add logs from Console.app with obs-mac-virtualcam?

@ssbarnea
Copy link
Author

I am happy to help but there are few issues:

  • BlueJeans standard edition logs me out, so I Console.app is closed too.
  • BlueJeans Events starts video only if you join an event where you are a presenter, something I had to do for the first time yesterday. I am unable to initiate an event myself (i will try to get someone's to do it for me).
  • Which logs from Console.app should I export? Or which app name should I filter upon?

Do these help?
https://sbarnea.com/ss/BlueJeans.2020-10-12_13-44.log
https://sbarnea.com/ss/blueMedia.2020-10-12_13-45-32.48.log

@gxalpha
Copy link
Collaborator

gxalpha commented Oct 13, 2020

Unfortunately I don't know what the BlueJeans logs are telling me :(
In Console.app, filter for obs-mac-virtualcam

@johnboiles
Copy link
Owner

Likely a duplicate of #4.

Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Labels
None yet
Projects
None yet
Development

No branches or pull requests

3 participants