Help with down_alerts...

[adm2k]

Is there an existing issue for this?

• I have searched the existing open and closed issues and I checked the docs https://github.com/jokob-sk/NetAlertX/tree/main/docs

Current Behavior

The values displayed for down & offline is correct:

The issue seems to be with the Homepage widget (which they say they have nothing to do with as far as getting values).

The value is never displayed. According to the widget configuration the values it is collecting are:
Allowed fields: ["total", "connected", "new_devices", "down_alerts"].

I don't see any of those values in the 192.168.xx.xx:20211/api/table_devices.json

So, where are they coming from? What can be done to correct?

Many thanks!

Expected Behavior

display a Down value

Steps To Reproduce

No response

app.conf

No response

docker-compose.yml

No response

What branch are you running?

Production

app.log

No response

Debug enabled

• I have read and followed the steps in the wiki link above and provided the required debug logs and the log section covers the time when the issue occurs.

[jokob-sk]

Hi there,
I'm not sure what api the widget is using. - please contact the developer of the Homepage application as I'm not the author of the plugin.

[leiweibau]

I think, it is this request
https://github.com/gethomepage/homepage/blob/main/src/widgets/netalertx/widget.js

[adm2k]

@leiweibau

Thank you for the response. Unfortunately my skills in this are limited. What is {url} referring to? On my server?
api: "{url}/php/server/devices.php?action=getDevicesTotals",

[leiweibau]

This was meant more as a help for @jokob-sk.

[adm2k]

Sorry...

For what it's worth, sometime I will see a value of 1 in down alerts, most of the time 0 yet in NetAlertx I have 6 or 7

[leiweibau]

You can try to open this url in your browser and see, what netalertx will return
http://192.168.xx.xx:20211/php/server/devices.php?action=getDevicesTotals (or maybe https, replace the x with the real ip)

[adm2k]

Got this:

[35,29,0,2,0,0]

[leiweibau]

First of all, one thing in advance. "Offline" does not mean "down" here. "Down" are devices for which a "Down" notification is configured.

If I have skimmed through this correctly, then we have the following situation. The "API" returns the correct data for the individual statuses. „Down“ is the 5th value [35,29,0,2,0,0]. However, the frontend shows "Down" and "Offline" together in the field. In this case 35 (all) - 29 (connected) + 0 (down) = 7

I don't see this as a classic bug. It would certainly be easier if the adjustment were made on the widget side.

[adm2k]

@leiweibau

Thanks for the clarification, this makes sense now.

[jokob-sk]

I'll think about moving the offline count somewhere else as it's causing confusion. Thanks @leiweibau for helping explain this 🙏

Closing as resolved now