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Circular.io not working for me, unable to sign in properly to dashboard. Please help.... #38

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khanak opened this issue Sep 11, 2014 · 10 comments
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@khanak
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khanak commented Sep 11, 2014

My twitter handle is @ThenNowWow
Before signing in to Circular, there are no apps approved to use my account.
Screenshot:
1

Then I opened circular.io in a new tab.
Screenshot:
2

Clicking on "Sign in with Twitter" twitter's app authorization page loads.
Screenshot:
3

Clicking on "Authorize app" loads Circular's home page, but it doesn't redirect to Circular's dashboard. The ring keeps on moving round and round indefinitely. Reloading the page doesn't help, again that ring keeps on moving round!
Screenshot:
4

I also checked apps approval page of twitter which shows that Circular has been approved successfully.
Screenshot:
5

Please help out.
Thanks

@julien-c
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Hi @khanak,

I'm not sure what happens. But you should try on a "clean browser" with extensions, etc. deactivated.

For instance in you 4th screenshot, there shouldn't be an ad there! You probably have an extension that adds stuff to pages and it might be what's breaking the app.

Let me know if it helps.

@khanak
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khanak commented Sep 15, 2014

Hi @julien-c,

Thanks for the response. I tried the remedies you suggested with freshly installed chrome, opera and firefox browsers but no luck. Also I tried some of my friend's accounts on the same browsers on the same laptop and Circular is working perfectly fine on those accounts. So it seems the problem is associated with my account @ThenNowWow

So please suggest something to fix this my particular account problem.
Thanks

@jxjoson
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jxjoson commented Oct 3, 2014

Hello @julien-c, I've been experiencing the same issue with a particular account. The ring just keeps moving and doesn't redirect me to the dashboard.
cc

@jacobparra
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Hello @julien-c! I'm having the same problem. There is an error at URL /api/oauth.php, it throws 500 with this message:

"{"errors":[{"message":"Invalid or expired token","code":89}]}"{"id":"53fff620f0c298e444000001","users":{"53fff620f0c298e444000000":[]}}

@kostGX
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kostGX commented Jan 11, 2015

Hey I am having the same problem as @jacobparra and @khanak. Any help?

@victor-falcon
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If I download and install the source code in my own server I should have this problem?

@julien-c
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Taking a stab at this later today. Please stay put, and any help in testing is more than welcome.

@julien-c julien-c added the bug label Mar 15, 2015
@julien-c julien-c self-assigned this Mar 15, 2015
@csu
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csu commented Jul 25, 2015

I'm still having this problem as well. Get a status code 500 on the oauth.php request:

"{\"errors\":[{\"code\":89,\"message\":\"Invalid or expired token.\"}]}"{"id":"<redacted>","users":{"<redacted>":{"user_id":<redacted>,"user_screen_name":"<redacted>","profile_image_url":"http:\/\/abs.twimg.com\/sticky\/default_profile_images\/default_profile_3_normal.png","name":"Christopher Su","id":"<redacted>"},"<redacted>":[]}}

@Mnljndr95
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Hello. I'm having this issue as of February's 18th, 2016. Happened after I tried to connect multiple accounts and logged in onto another browser in a different computer.

@marcodiversi
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Same here! I have made a new twitter account and I can log into circular.io with no problem.

But the other 6 accounts connected to it are not working anymore and cannot login into ciruclar.io from them! All of them are going in an infinite loop! I think something needs to be stopped on their end on circular.io

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