This page explains how to change the password of either an Admin or Provider account.
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Navigate to Admin Portal page by clicking on Admin button in top-right corner. Admin Portal opens.
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Look for Settings drop-down menu in the center-right part of the screen.
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Click Change Password:
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The Change Password box appears. Enter the current password, the new password, and confirm the new password.
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Click Save Changes.
The password is now changed.
The Provider password change experience is similar.
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Navigate to Provider Portal page by clicking on organization name button in top-right corner. Provider Portal opens.
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Look for Settings drop-down menu in the center-right part of the screen.
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Click Change Password:
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The Change Password box appears. Enter the current password, the new password, and confirm the new password.
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Click Save Changes.
The password is now changed.