Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Preview And Embedded Videos Not Showing Up (Blank Screen) After Upgrade #295

Closed
robp2175 opened this issue Dec 17, 2014 · 4 comments
Closed

Comments

@robp2175
Copy link

Note: I am running two servers for testing purposes. Issue #293 is occurring on the other server.

I ran an upgrade on my server this morning and after the upgrade none of my videos (preview and embedded) show up. All the screens are blank. I followed the upgrade instructions exactly.

I ran php /opt/kaltura/app/deployment/base/scripts/installPlugins.php based on information found here: #168

The sanity test shows this
[kaltura-html5lib ver in KMC config.ini] [FAILED, RC: 1]

So I ran this
sed -i 's/v2.22/v2.23/g' /opt/kaltura/web/flash/kmc/v5.37.27/config.ini
to try and fix it, but it did nothing (I might have the wrong config file)

@jessp01
Copy link
Contributor

jessp01 commented Dec 17, 2014

Hello,

I see you linked to #293 and indeed you should follow the steps there.
What's more, the same needs to be done with:

rpm -e kaltura-html5lib --no-deps

yum clean all

yum info kaltura-html5lib

Should return:
Version : v2.22
Release : 1
then:

yum install kaltura-html5lib

Thanks,

@robp2175
Copy link
Author

Thanks Jess. My apologies for wasting your time. I do not appear to be firing on all cylinders this this week.

@jessp01
Copy link
Contributor

jessp01 commented Dec 18, 2014

No need to apologize at all:)
Are we good now?

@robp2175
Copy link
Author

All is good now, thanks again Jess

@jessp01 jessp01 closed this as completed Dec 19, 2014
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Development

No branches or pull requests

2 participants