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Add reporting button, to report any information that no longer relevant, or has poor quality. #83

Closed
3 tasks
Tracked by #93
baraeb92 opened this issue Jul 14, 2021 · 16 comments · Fixed by #778
Closed
3 tasks
Tracked by #93
Labels
design General look and feel of the website enhancement New feature or request ui User Interface ux User Experience

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@baraeb92
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baraeb92 commented Jul 14, 2021

Description

As a user who is searching for relevant and high-quality information related to Covid-19, I want the wargabantuwarga to display the most accurate information only so that I don't waste time when trying to get in touch and use the information only to find out that the information is outdated or misleading.

Acceptance Criteria

Given that a user who has information related to inaccuracy and poor quality of the information provided by Wargabantuwarga

When users found poor information, they can click on prominent laporkan data bermasalah on every FAQ page.

Then the user will be redirected to: https://docs.google.com/forms/d/e/1FAIpQLSeDdZLMD9RTfOiKMItNb8542KAO5w3x9O2ZFQmNyff1rYRZvQ/viewform

Require A QA To Test?

Yes

Implementation Model

There's an existing implementation already for the ContactPage.
Please refer to #138 as a reference.

Tasks

  • Create design for laporkan button on each FAQ page
  • ...
  • ...
@baraeb92 baraeb92 added the enhancement New feature or request label Jul 14, 2021
@baraeb92 baraeb92 added this to Needs triage in Prioritization via automation Jul 14, 2021
@baraeb92 baraeb92 moved this from Needs triage to Low priority in Prioritization Jul 14, 2021
@baraeb92 baraeb92 added this to the Further Optimizations milestone Jul 14, 2021
@zainfathoni
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zainfathoni commented Jul 14, 2021

Google Forms has a feature to prefill the form ahead based on the URL. I was exposed to the feature while I was learning from an online course that utilises that feature to prefill the feedback forms with my email address.

If we managed to deduce the URL format for prefilling the forms, we can reduce the frictions from the user by attaching the report button/CTA into each item and generating specific URLs for each item to prefill the form with the details from the particular item.

@baraeb92
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So in this case we need to add each parameter required and customized it based on the page where user click the report button ya mas @zainfathoni ?

@zainfathoni
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Yes, Mas @baraeb92. Please try to experiment with the form prefill feature to understand the pattern of the URLs.

If you need my help in experimenting with the patterns, please grant me edit access to the form so I can try it by myself.

@mazipan
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mazipan commented Jul 20, 2021

Is this still relevant, or do we need to close this issue?

@zainfathoni
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Yes, this issue is still relevant, because it is for the FAQ page. Our implementation on #138 was only for the Contact page.

@mazipan mazipan added ux User Experience ui User Interface labels Jul 21, 2021
@baraeb92 baraeb92 added the design General look and feel of the website label Jul 25, 2021
@abui-am
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abui-am commented Aug 7, 2021

Any progress in this issue?

@mazipan
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mazipan commented Aug 7, 2021

Not yet mas @abui-am, do you wanna help on this?

@abui-am
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abui-am commented Aug 7, 2021

Sure @mazipan , I'll take a look 😃

@abui-am
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abui-am commented Aug 7, 2021

Quick question mas @mazipan ,
where is the FAQ page?

image

Is this the FAQ page?

@mazipan
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mazipan commented Aug 7, 2021

@abui-am
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abui-am commented Aug 9, 2021

Then the user will be redirected to: https://docs.google.com/forms/d/e/1FAIpQLSeDdZLMD9RTfOiKMItNb8542KAO5w3x9O2ZFQmNyff1rYRZvQ/viewform

I have some problems here, I noticed most of our FAQ page information is general information.
while in the report form, we need to report wrong information "Province" and "Location",
this might confuse our user, should we create another form?

@abui-am
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abui-am commented Aug 9, 2021

I don't think we can report this
image

In the current form
image

@zainfathoni
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I think need a new Google Form here, let me ask Mas @ardiwilda to prepare it.

@zainfathoni
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What's your Gmail address, @abui-am?
The form is ready, I can invite you as an editor so you can start working on it. 😁

@abui-am
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abui-am commented Aug 10, 2021

@zainfathoni Here is my email, adjiem31@gmail.com

@zainfathoni
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@zainfathoni Here is my email, adjiem31@gmail.com

I just granted you edit access to the form, so you can start working on it, Mas @abui-am.
Would you please create a draft pull request when you start working on it? Thanks!

@zainfathoni zainfathoni removed their assignment Aug 21, 2021
Kanban Board automation moved this from To do to Done Aug 25, 2021
Prioritization automation moved this from Low priority to Closed Aug 25, 2021
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Labels
design General look and feel of the website enhancement New feature or request ui User Interface ux User Experience
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4 participants