bug(mac): Keyman menu absent after installing on Catalina or Big Sur

[MakaraSok]

Describe the bug

Keyman 16.0.139 (stable version) got installed successfully on Catalina 10.15.7, but the Keyman menu does not show up on the taskbar menu for Keyman where the Keyman logo is at.

Reproduce the bug

No response

Expected behavior

The Keyman menu items, such as: Keyboards, Configuration..., On-Screen Keyboard and About, should be shown after clicking on the Keyman icon on the taskbar.

This doesn't get shown on Catalina.

Related issues

No response

Keyman apps

• Keyman for Android
• Keyman for iPhone and iPad
• Keyman for Linux
• Keyman for macOS
• Keyman for Windows
• Keyman Developer
• KeymanWeb
• Other - give details at bottom of form

Keyman version

16.0.139

Operating system

Catalina 10.15.7

Device

MacBook Pro, Early 2013

Target application

No response

Browser

No response

Keyboard name

No response

Keyboard version

No response

Language name

No response

Additional context

[MakaraSok]

related https://community.software.sil.org/t/configuration-window-on-mac/7930

[bharanidharanj]

@MakaraSok Tested this issue in macOS Catalina 10.15.3 along with Keyman 16.0.141 stable build and here is my observation: 1. After installing Keyman build, I could only see the keyman icon on the status bar. I noticed that the Keyman menu was missing on the taskbar. 2. I am able to reproduce this issue.

[bharanidharanj]

@MakaraSok Retested with Keyman 17.0.178 build in macOS Catalina and I am able to see the same issue.

[MakaraSok]

Thank you @bharanidharanj for the confirmation. It looks like Catalina is not happy with Keyman, or another way around.

The system requirements of Keyman 16.0 is from 10.10 up per KeymanHelp documentation found at https://help.keyman.com/products/mac/current-version/about/requirements.

[sgschantz]

may be fixed when #2542 is addressed, but steps to reproduce would be helpful

[shiami]

@MakaraSok Retested with Keyman 17.0.178 build in macOS Catalina and I am able to see the same issue.

Keyman 16.0.147 in macOS Catalina 10.15.7, the same issue.

[mcdurdin]

I closed two issues as duplicates of this. Note additional comments from:

• bug(mac): The Keyman configuration menu doesn't open on Big Sur after installing the 17.0.227 build #10217
• bug(mac): Keyman menu options were missing after switching to a Keyman keyboard in macOS Big Sur #11180