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Error: "Loading article failed" #2595

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RaiLokesh opened this issue Feb 14, 2021 · 10 comments
Closed

Error: "Loading article failed" #2595

RaiLokesh opened this issue Feb 14, 2021 · 10 comments
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@RaiLokesh
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Describe the bug:
Error saying "Loading article failed" when we try to go to the Reader Section after opening the book from Library.

Expected behavior:
The last opened book should open.

Steps to reproduce the behavior:

1. Open the Kiwix android app
2. Open a book from Library
3. Switch to the Reader section
4. See the error 
Kiwix.MP4

Environment

  • Version of Kiwix Android : 3.4.3
  • Device : MI
  • OS version : Android 8.1.0
@kelson42
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@RaiLokesh This happens with all contents? You are basically unable to use Kiwix?

@RaiLokesh
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@kelson42 I experienced this with other books too. We can read books from the library but when we switch to the "Reader" section, it fails to load the article.
However, if we close the app and reopen from the background, it works fine.

@kelson42
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@RaiLokesh So it always happen after a cold start? Or it just happens sporadicaly?

@RaiLokesh
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@kelson42 it always happens after a cold start.

@Pawanupadhyay10
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hello, can you assign me this issue and also guide me from where to start .

@kelson42
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@Pawanupadhyay10 what is the root cause of the problem and how do you plan to fix it?

@stale
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stale bot commented Jun 4, 2021

This issue has been automatically marked as stale because it has not had recent activity. It will be now be reviewed manually. Thank you for your contributions.

@stale stale bot added the stale label Jun 4, 2021
@kelson42 kelson42 added this to the 3.7.0 milestone Jul 28, 2022
@stale stale bot removed the stale label Jul 28, 2022
@kelson42
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@MohitMaliFtechiz Transfering the ticket to you

@MohitMaliFtechiz
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@MohitMaliFtechiz Transfering the ticket to you

hi @kelson42 ,

Unable to reproduce the error, i think this is already fixed.

  • Version of Kiwix Android : 3.6.0
  • Device : MI Redmi Note 9
  • OS version : Android 11

@kelson42
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kelson42 commented Oct 3, 2022

@RaiLokesh We beliwve this bug is fixed in kiwix for android 3.6.0. Please tey with it or a nigthlt https://download.kiwix.org/nightly/. If you still have a problem, please reopen this ticket.

@kelson42 kelson42 closed this as completed Oct 3, 2022
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