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Option ID/Values coming in as numbers not names #169

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stevekem opened this issue Mar 27, 2022 · 3 comments
Open

Option ID/Values coming in as numbers not names #169

stevekem opened this issue Mar 27, 2022 · 3 comments

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@stevekem
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stevekem commented Mar 27, 2022 •
edited

Hello,
Option ID/Values are currently coming in as numbers not names, so they aren't distinguishable by customers when used in templates. For example, they are currently coming in as:
option_id: 64
option_value: 469

But they should be:
Color: Assorted

klaviyo-event-custom-options
@stevekem
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Hello,
Is there any update on this? I see that product option ID/Values are still coming through into Klaviyo as numbers and not their actual names.

@gz-devops
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I am having same issue here. I can't figure out why is happening. Any updates please?

@gz-devops
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@stevekem did you manage to fix this please?

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@stevekem @gz-devops