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The application “Service Station Attendant” does not have permission to open #19

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pkamb opened this issue Apr 19, 2020 · 5 comments
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@pkamb
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pkamb commented Apr 19, 2020

I right clicked a file or folder and selected a Service Station menu item. But it gives the error:

Screen Shot 2020-04-19 at 12 34 16 AM

The application “Service Station Attendant” does not have permission to open “FILE_OR_FOLDER.”

Why is this not working?

@pkamb pkamb added the FAQ label Apr 19, 2020
@pkamb
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pkamb commented Apr 19, 2020

Service Station is Sandboxed, which is a security requirement for all apps in the Mac App Store.

What this means in practice is that Service Station needs you to grant it access to your Mac's file system before it can open the files or folders you right click.

This is the functionality of the System Setup > Finder Locations picker:

Screen Shot 2020-04-19 at 12 44 07 AM

Service Station will be able to open any files and folders that are contained within the directories you add to the Finder Locations list.

For best results, please add a major parent directory such as / or your Home folder. This will ensure that Service Station will have access to open any files you select.

Additionally, each mounted volume or network drive you wish to use with Service Station must be individually added to Finder Locations.

@knurling knurling locked as resolved and limited conversation to collaborators Apr 19, 2020
@pkamb pkamb pinned this issue Apr 19, 2020
@pkamb pkamb closed this as completed Apr 19, 2020
@knurling knurling unlocked this conversation Jun 27, 2020
@tjluoma
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tjluoma commented Dec 12, 2020

I was able to solve this by giving Service Station Full Disk Access in System Preferences » Security & Privacy » Privacy » Full Disk Access.

Click the "+" under the right column and select the Service Station app. Allow it to be restarted (Big Sur) or manually restart it (Catalina) and voilà!

@rRuh
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rRuh commented Apr 29, 2023

I've tried all of these things, and after multiple restarts, still cannot get it working. I'm running macOS Big Sur 11.7.6 and the latest app store version of Service Station. Any ideas?

@gingerbeardman
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gingerbeardman commented Apr 29, 2023

@rRuh

  • open system preferences
  • go to Security & Privacy
  • remove it completely from all the permissions boxes
    • click padlock and authenticate
    • find the app
    • clicking the - minus button to remove
  • close system preferences
  • open system preferences
  • go to Security & Privacy
  • add the app again

follow these steps, don't try to take shortcuts

@rRuh
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rRuh commented Apr 29, 2023

Thanks @gingerbeardman ! The step I was missing was to close and reopen system preferences.

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