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Helpdesk - URL error #8
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confirmed, i get the same "emailadd" is undefined bug. |
We have fixed the "emailadd" issue. But we cannot replicate the "helptopic page" issue. Please check that you are using the latest version of faveo. |
I was using 1.0.3 at the time of this comment which was the current build on github. I see it's now at 1.0.3.2 I'll see if I can update it to that. I assume I can just do a git update to bring it up to date. Hopefully that will fix it |
If you still face this issue, do lets us know the exact steps to replicate the issue. |
Hi can you create a ticket at support@ladybirdweb.com so that I can talk to you personally and solve this Issue |
I've managed to get Faveo working on my webhost (TSOHOST). All seems to working fine and managed to get the cron job working as well.
The only issues I have come across so far is when I go into the Admin Panel then click on Manage and then Help Topics the page does not load. I get an error message screen shot atached
The other one is when I add a new agent I get the following message. The agent adds to Faveo even though Faveo errors.
Any suggestions would be great.
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