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AI_ML_Challenge_Validation_Data_Set_v1.csv
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AI_ML_Challenge_Validation_Data_Set_v1.csv
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Clause ID,Clause Text
94," the Customer does not make any admissions (save where required by court order or governmental regulations, and where the Customer is required under the terms of such order or regulations not to first consult with the Company) which may be prejudicial to the defense or settlement of any Claim without the Company's approval (not to be unreasonably withheld or delayed)."
7028,"Requests. Company will notify Customer before Customer exceeds the Tile Request Use Limit indicated on the Order Form. If Customer exceeds its Tile Request Use Limits during the License Term, Company will invoice Customer for Overages on written notice (which may be by email). If, after 30 days from the date of that written notice, Customer continues to exceed its Tile Request Use Limit, Company may stop providing the Service to the Customerinitiate a claim with the Contracting Officer under the Contract Disputes Act."
9048,"We sometimes release beta versions of our website and related services, which are further refined before the release of the final version. Because the website and services are still in a test phase, we may not always catch an unintended privacy issue, despite our efforts to do so. As such, we welcome user feedback on any privacy concerns you may have. In light of the above and because of the complex and constantly changing nature of the internet and related technology, COMPANY does not guarantee error-free performance under this Privacy Policy. To the extent permissible under law, COMPANY and third parties providing services to you in connection with the COMPANY website, shall not be liable for any incidental, consequential or punitive damages relating to this Privacy Policy."
7755,"Termination without Cause. Customer may terminate this Agreement upon thirty (30) days' prior written notice to Vendor, with or without cause. .
14.2.2. Termination with Cause. Either party may terminate this Agreement and its license grants by written notice upon the occurrence of any of the following events: (i) in the event the other party materially fails to comply with any of the terms and conditions of this Agreement and such default has not been cured within thirty (30) days after receiving written notice of the breach; or (ii) in the event the other party (A) terminates or suspends its business, (B) becomes subject to any bankruptcy or insolvency proceeding under Federal or state law, (C) becomes insolvent or subject to control by a trustee, receiver or similar authority, or (D) has wound up or liquidated, voluntarily or otherwise .
"
1145,1.8 “Term” means the term of this Agreement as set forth in Section 3.1.
1035,"1.14. Licensed User Products means any integrated circuits designed, manufactured or marketed by You or on Your behalf that incorporate all or any of the Libraries, or that were designed using any of the Licensed Materials."
4754,Escalation Criteria. COMPANY’ escalation criteria for a Severity 1 or Severity 2 issue are as follows:
3412,"branded software products. The term ""Software"" shall further mean the computer program as referenced above in either source code or object code and the associated user manuals. The term ""Software"" includes any corrections, bug fixes, enhancements, updates or other modifications, including custom modifications, to such computer program and user manuals. The term “Software” also includes any scripts, including custom scripts, used to interface the Software to another software or hardware entity. Unless otherwise specified in writing, such scripts are not considered “Works for Hire”, as defined in appropriate software law, and will remain the intellectual property of COMPANY and will be subject to this license. The Software covered under this license does not include TORQUE or Maui or any other open source software products maintained or supported by COMPANY. If a potential LICENSEE receives source code from COMPANY for any of the computer programs listed above, with the exception of source code for PRODUCT and PRODUCT, the LICENSEE must enter into a “COMPANY SOURCE CODE LICENSE” which governs the use of the source code."
8123,"The Services are offered to users aged thirteen (13) years or older. By using the Services, users aged thirteen (13) to eighteen (18) years certify that they have parental consent to do so. By using the Services, you both represent and warrant that you meet the eligibility requirements for use of the Services. "
3767,"Company may provide you with software that may include third-party content that may have is governed by an open source license. If there are provisions in those open source licenses that expressly conflict with this Agreement, the relevant open sourcelicense terms will apply, but solely with respect to such open source software. Further, Customer acknowledges and agrees that all third-party content is governed by its respective terms and such terms are solely between Customer and the applicable licensor. Customer agrees to comply with such third-party terms (including open source license terms), as applicable, and Company has no liability with respect to third-party content under this Agreement. Please review our documentation, which lists licenses governing third party content at -Third-Party-Open- Source-Content. Nothing herein shall bind the Ordering Activity to any Third Party terms unless the terms are provided for review and agreed to in writing by all parties."
9160,"You agree to abide by the rules and policies established from time to time by Company. Such rules and policies may include, for example, required or automated updates, modifications, and/or reinstallations of the Platform and obtaining available patches to address security, interoperability or performance issues. These obligations survive termination of this License. "
1306,12. NO WAIVER. The failure or delay by Company to enforce any of its rights hereunder or to take action against any party in the event of any breach of this License shall in no way be deemed a waiver of any subsequent or further actions in the event of a future or other breach of the License.
3604,"Commencing thirty (30) days following the Effective Date, and continuing for the Term designated in Section 4 below, Company will provide Participants at the sites listed on EXHIBIT A, if applicable, with access to those specific components of the internet version of the SOFTWARE Planning System (which components may include, without limitation, AAA, BBB, and CCC; hereafter collectively referred to as the “Company”) and those support services set forth on EXHIBIT A attached to this Agreement and by this reference incorporated herein. For purposes of this Agreement, “Participants” shall refer, collectively, to the Purchaser and all parties authorized by the Purchaser to use the Company and approved by Company in its reasonable discretion . The parties hereto acknowledge and agree that the Company is developed, validated, and administered for purpose of predicting and Companying Company users' career placement opportunities and interests during the Term.
"
6417,"Notices. All notices given under this Agreement shall be in writing and mailed by regular first-class mail or expedited mail service, postage prepaid, return receipt requested, and addressed to the parties at the addresses set forth above or at such other addresses (including e-mail) as the parties may designate in writing."
1302,"11.U.S. GOVERNMENT USE. The Software is a ""commercial item"" as that term is defined at 48 C.F.R. § 2.101, consisting of ""commercial computer software"" and ""commercial computer software documentation"" as such terms are used in 48 C.F.R. § 12.212. Consistent with 48 C.F.R. § 12.212, Company provides the Software to U.S. Government end users only pursuant to the terms and conditions herein."
2796,"9. Force Majeure
Neither Party shall be responsible for failure to fulfill its obligations under this Agreement due to causes beyond the reasonable control of the Party, whose performance is substantially affected, including but not limited to war, sabotage, insurrection, riots, civil disobedience, and the like, acts of governments and agencies thereof, fires or acts of God. In such event, the delayed Party shall perform its obligations hereunder as promptly as practicable after the cause of the failure has been remedied, and the other Party shall be obligated to accept such delayed performance.
"
4844,Excusable delays shall be governed by FAR 52.212-4(f).
5136,"General. Indemnification provided under this Section 7 will require that: (a) the LICENSEE notifies COMPANY in writing within a reasonable period of the claim; (b) COMPANY has control of the defense to the extent permitted by 28 USC 516, provided, that the LICENSEE may at its option and expense, engage its own legal counsel to monitor the proceedings; (c) the LICENSEE undertakes no action in response to any infringement or alleged infringement of the Program or the"
4066,CONFIDENTIAL INFORMATION
3983,"COMPANY, INC. SOFTWARE MAINTENANCE AGREEMENT"
5255,Help remember and process the items in the shopping cart.
8743,"Transfer of License. Except as specifically authorized in another provision of this Agreement, neither this Agreement, nor any rights or obligations hereunder, may be transferred, assigned, delegated, sublicensed, relocated or moved to another person, place or machine, in whole or in part, by Licensor, or Licensee without the other Party’Licensor's prior written consent and any attempt to the contrary shall be void and of no legal effect."
2045,"3.6.1 COMPANY recommends that the Ordering Activity or Product users first utilise materials shipped with the product, product diagnostics and information published on the internet by COMPANY ."
3372,"b) Account and Use of Services. You may use your User Account for the Service only in accordance with this Agreement and only for lawful purposes. In connection with using the Service, COMPANY will provide you with a Device that is the property of COMPANY and may be used only by you during the term of this Agreement. You are responsible for maintaining the Device subject to normal wear and tear. Upon termination of this Agreement, you are responsible for returning the Device to COMPANY. If the Device is not returned in working condition or is otherwise faulty or damaged, you will be charged the full cost of a replacement Device (or a lesser amount as COMPANY may determine in its sole and absolute discretion). "
2586,"7. Support Services. Customer's fees for maintenance and support (""Support Fees"") shall be as stated in Schedule A in accordance with the GSA Pricelist. For so long as Customer is current in the payment of all Support Fees, Customer will be entitled to maintenance and support services (""Support Services"") for the Software as stated in Schedule B. Initial Support Fees are due in together with applicable License Fees within thirty (30) days of receipt of invoice. If Customer is not current in the payment of all Support Fees, the Vendor may be entitled to late payment interest under the Prompt Payment Act and may bring a dispute under the contract Disputes Clause (Contract Disputes Act). During any dispute under the Disputes Clause, Vendor shall proceed diligently with performance of this Agreement, including providing Support Services, pending final resolution of any request for relief, claim, appeal, or action arising under the Agreement, and comply with any decision of the Contracting Officer."
5079,g) The exportation of the software and documentation shall be subject to the Export Administration Regulations of the United States Department of Commerce.
743,(b)
6277,"No Connection with Third Party Online Services Providers. COMPANY does not control, endorse or accept"
8664,to make an unlimited number of copies of the PRODUCT for the Permitted Uses specified in this Article 2.1;
141,"
13.4 Injunctive Relief. Notwithstanding the foregoing, in the event of your or others’ unauthorized access to or use of the Services or content in violation of these terms you agree that we are entitled to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.
"
400,"“Agreement” means, the terms and conditions of this cover page as amended from time to time (the “Cover Page”), together with the following documents which are incorporated herein by reference and which form an integral part hereof:
software license agreement attached hereto as Schedule A (the “Software License Agreement”);
support and maintenance agreement attached hereto as Schedule B, including any appendix thereto (the “Support and Maintenance Agreement”);
professional services agreement attached hereto as Schedule C, including any appendix thereto (the “Professional Services Agreement”); and
general terms and conditions attached hereto as Schedule D (the “General Terms and Conditions”)."
2092,"4. Separate Agreement Required for Post-Warranty Support
Services provided by COMPANY to maintain and support the Licensed Software upon expiration of the Warranty Period (“Support Services”) shall be specified in a separate agreement between COMPANY and the Licensor (“Support Agreement”). Failure to obtain, maintain or to comply with terms of a Support Agreement with COMPANY may result in termination of this Agreement. The Licensed Software is licensed hereunder without support or right to any corrections, modifications, improvements, or extensions, including but not limited to Updates and Upgrades."
348,"""Documentation"" means the licensed specifications, user manuals, installation instructions and other supporting materials, including additional, updated or revised materials, if any, that are provided by COMPANY in connection with the Software."
2346,"5.1 Ownership Rights. Subject to Company’s rights in Company Information, as described in Section 5.2 of this Addendum and Company Derivative Work as described below, all Deliverables created specifically for and provided to Customer by Company under the Agreement shall, upon final payment, become the property of Customer for Customer’s internal business purposes. Any inventions, designs, intellectual property or other derivative works of Company Information, shall vest in and be the exclusive property of Company (“Company Derivative Work”). Any inventions, designs, intellectual property or other derivative works of Customer Information (as defined below) shall vest in and be the exclusive property of Customer (“Customer Derivative Work”)."
2338,"5.0 Rights in Deliverables. Notwithstanding Section 5.0 (Intellectual Property Ownership) of the Master Agreement, the following terms and conditions apply to the Consulting Services and Deliverables."
189,"
technical, software, or customer information or data) in any tangible or intangible form (e.g., oral or machine readable form, or fixed in any tangible medium of expression). “Asso- ciated Party” means, as to any disclosing party, any of such disclosing party’s vendors, customers, contractors, agents, or employees (in each case, solely in that capacity). The word “disclose” and its variants include any manner of re- vealing information, whether by affirmative action, omis- sions from disclosed information, or access or exposure to such information. “Confidential Information” of a disclosing party means (1) any Information disclosed to the other party or its Affiliates by or on behalf of the disclosing party or its Associated Parties or Affiliates and which relates to the business of the disclosing party or of any of its Associated Parties or Affiliates, or which was received by the disclosing party or its Affiliates from any third party under an obligation of confidentiality, and (2) copies and derived works (e.g., excerpts, notes, analyses, digests, summaries) prepared by any party based upon information coming within any of the categories of this Section 1.12. Confidential Information of COMPANY specifically includes, without limitation, the Prod- ucts and Documentation, internal header information con- tained in or created by the Products, benchmark and per- formance test results of the Products, pricing information for the Products or any COMPANY services, all feedback and suggestions regarding the Products, and the terms of this Agreement. Confidential Information excludes those specific portions of information that the receiving party can show, by competent evidence: (1) are or were disclosed to the receiv- ing party by a third party who was not, at the time of such disclosure, under any direct or indirect obligation of confi- dentiality to the disclosing party or its affiliated companies with respect to such portions, and who did not wrongfully or improperly obtain such portions or otherwise violate any rights of the disclosing party or its affiliated companies with respect to such portions; (2) are known to the receiving party by reason of having been or become generally known in the trade or industry without any wrongful act or breach of this Agreement by the receiving party; or (3) are or were independently developed by the receiving party without use of or reference to Confidential Information of the disclosing party or its affiliated companies."
6954,refund any of the Charges paid by the Customer for such Software or Deliverable on a pro rata basis related to the Customer's use of the Software or Deliverable up to the date the Software or Deliverable is returned to the Company;
6610,"Part 1: PRODUCT SUBSCRIPTION SERVICE AGREEMENT
This PRODUCT Subscription Service Agreement (the ""Agreement"") is made effective this day, [[MONTH]] [[DAY]], [[YEAR]], by and between Company., a Louisiana limited liability company whose address is (""COMPANY""), and the ordering activity with its principal place of business at [[ADDRESS 1]], [[ADDRESS 2], [[CITY]], [[STATE]], [[POSTAL CODE]] (""Subscriber"").
"
7618,System Stability
7712,Term. LICENSEE’s authorization to use the SOFTWARE extends only through the subscription period or while a subscription license exists for the existing Authorized Equipment. The subscription licenses
5836,License.
8367,"This Agreement sets out the terms pursuant to which the Licensor will provide to the Licensee the Licensor’s PRODUCT integrated solution for web accessibility hosted by the Licensor or its partners and/or vendors, and if authorized by the Licensor, hosted by the Licensee, and made available for use by the Licensee and users of the Licensee’s web content (the “Services”)."
1519,"16. General. This Agreement constitutes the entire understanding and agreement between Company and Customer with respect to the transactions contemplated in this Agreement and supersedes all prior or contemporaneous oral or written communications, including without limitation pre-printed terms and conditions on Customer’s purchase order, with respect to the subject matter of this Agreement all of which are merged in this Agreement. This Agreement shall not be modified, amended or in any way altered except by an instrument in writing signed by authorized representatives of both parties. In the event any provision of this Agreement is found invalid or unenforceable pursuant to judicial decree, the remainder of this Agreement shall remain valid and enforceable according to its terms. Any failure by Company to strictly enforce any provision of this Agreement will not operate as a waiver of that provision or any subsequent breach of that provision. There are no intended or implied third party beneficiaries of this Agreement. The following provisions shall survive any termination or expiration of this Agreement: Sections 2 (Restrictions), 4 (Term and Termination), 5.1 (Fees and Expenses), 9 (Limitation of Liability), 10 (Confidentiality), 11.2 (Feedback), 12 (Governing Law/Jurisdiction), 13 (General), 15 (U.S. Government Rights), 16 (Audit), 17 (Force Majeure), and Customer’s indemnity obligations hereunder. Company may assign any of its rights or obligations hereunder as it deems necessary. IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT IN THE EVENT ANY REMEDY HEREUNDER IS DETERMINED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, ALL LIMITATIONS OF LIABILITY AND EXCLUSIONS OF DAMAGES SET FORTH HEREIN SHALL REMAIN IN EFFECT."
1962,"3.1.1 Repair the Product by means of telephone support or at a COMPANY designated repair facility at no charge for parts or labour; or,"
6585,OWNERSHIP OF SOFTWARE
1695,"2. SOFTWARE. The COMPANY may include desktop Software for Ordering activity computers (""Desktop Software"") and mobile Software for Ordering activity mobile devices (""Mobile Software""). COMPANY and its distributors may offer the Desktop Software and Mobile Software individually or together, but Ordering activity are licensed to use only the type(s) of Software for which Ordering activity have paid the applicable Fees (not applicable for Evaluation Software) and for which Ordering activity have received a valid activation code. Except where otherwise specified, all terms of this Agreement and all references to Software apply to the COMPANYSENSOR Software, Desktop Software, the Mobile Software and the Online Portal(s)."
3307,Assignment. The Customer and COMPANY may not assign this Agreement without the other party prior written consent (such consent not to be unreasonably withheld).
5495,In no event will Licensor be liable for any claim against Licensee by any third party as a result of the Licensee’s use of the Software.
8710,"TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY OR ITS LICENSORS BE LIABLE FOR ANY LOST PROFITS OR BUSINESS OPPORTUNITIES, LOSS OF USE, BUSINESS INTERRUPTION, LOSS OF DATA (WHETHER DIRECT OR INDIRECT), OR CONSEQUENTIAL, SPECIAL, INCIDENTAL OR INDIRECT DAMAGES OF ANY KIND UNDER ANY THEORY OF LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, PRODUCT LIABILITY, OR OTHERWISE, OR EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE COMPANY’S LIABILITY FOR DAMAGES EXCEED THE CONTRACT PRICE LICENSE FEE PAID TO THE COMPANY BY THE LICENSEE. The foregoing limitation of liability shall not apply to (1) personal injury or death resulting from Licensor’s negligence; (2) for fraud; or (3) for any other matter for which liability cannot be excluded by law
Any claims for damages hereunder must be made within six (6) months from the time at which the party making the claim became aware of the event that gave rise to the claim. Such claims may, under no circumstances, be brought later than one (1) year from the event that gave rise to the claim in question.
"
8609,"This Universal Amendment to Software License Agreements for All COMPANY Incorporated Software License Agreements (""Amendment"") is effective as of as of the date that it is fully executed (""Effective Date"") and is between COMPANY Incorporated (""COMPANY""), and the U.S. AGENCY (""AGENCY""). In consideration of the mutual promises and covenants contained in this Amendment, the parties agree as follows:"
2616,"7.2 Indemnification Process. The Party seeking indemnification under this Section 7 shall promptly notify the other Party in writing of any Claim for which it seeks indemnification; provided that such indemnified Party's failure to timely provide such notice shall not relieve the indemnifying Party of its indemnification obligations unless it can demonstrate actual prejudice as a result of such failure. In the event COMPANY is the indemnifying Party, COMPANY shall have the right to, upon written notice to you, elect to assume control of the defense and settlement of any such Claim, and you will have the right to participate and be represented in the defense of such Claim by your own counsel and at your own expense. You shall not settle any Claim for which you are to be indemnified hereunder without COMPANY's prior written consent, which consent shall not be unreasonably withheld or delayed. Nothing contained herein shall be construed in derogation of the U.S. Department of Justice’s right to defend any claim or suit brought against the U.S. pursuant to its jurisdictional statute 28 U.S.C.§ 516."
6770,PRODUCT Additional Terms of Service
5110,General Provisions
4582,E-Mail at
6937,"Recourse against the United States for any alleged breach of this agreement must be made under the terms of the Federal Tort Claims Act or as a dispute under the contract disputes clause (Contract Disputes Act) as applicable. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any request for relief, claim, appeal, or action arising under the contract, and comply with any decision of the Contracting Officer.
We may report any activity that we, in our sole discretion, believe to be in violation of any law or regulation to law enforcement officials, regulatory bodies, or other appropriate third parties. Our reporting for such purpose may include disclosing appropriate End User or account information. Such reporting may also include providing network and systems information related to violations of this Policy.
"
7900,"The Effective Date of this Ordering Document is the Start Date indicated above; if no Start Date is provided, the date this Ordering Document is executed will be the Start Date."
1047,1.2 Fees and Payment Terms. The fees and payment terms applicable to the Products are set forth in the GSA Schedule Pricelist applicable Government Contract.
6413,Notices
7091,Reserved.
3148,Any items not specifically selected and identified as Software are excluded from the scope of this Agreement.
4382,"Dated , 20"
3052,All licenses must be established on a non-production license server separate from the production license server. The PRODUCT licenses cannot be used or combined with standard licenses that are being used for a production Application Portal.
6588,"Ownership, Intellectual Property Rights"
3669,"COMPANY cannot be considered as failing to meet its contractual obligations if such failure is due to the occurrence of a Force Majeure event. Force Majeure event designates any occurrence beyond the reasonable control of COMPANY, of any nature whatsoever, and in particular all breakdowns or failure of a satellite, or the related ground system, maintenance of the satellite system, natural catastrophes, bad weather, fires, collective work disputes, strikes, sabotage, embargoes, interruptions or delays in the transport or means of communication, war, acts, government agency decision or regulations issued by the French government, by civil or military authorities (including delays in the obtainment of authorizations or licenses of any sort), by the U.N., which may occur as from the date of the order and would prevent its total or partial execution."
9219,"You shall maintain accurate and complete records as necessary to verify your compliance with this Agreement. Upon COMPANY's request, You will promptly provide such records to COMPANY or its designated auditor and certify compliance with the terms and conditions set forth herein."
2428,"6. Acceptance. Upon completion of all internal testing required by CONTRACTOR, CONTRACTOR will advise Ordering Activity in writing (“Notice of Completion”) that the PRODUCT Services are configured in accordance with the Specifications, at which time (“Test Period”), CONTRACTOR will make the PRODUCT Services available to Ordering Activity via CONTRACTOR’s staging environment. During such Test Period, Ordering Activity may examine, test and evaluate the PRODUCT Services to determine whether they PRODUCT Services substantially conform to the Specifications (“User Acceptance Testing” or “UAT”). If Ordering Activity provides CONTRACTOR written notice setting forth with specificity the grounds for Ordering Activity’s rejection (“Notice of Rejection”), according to such further instructions as agreed to, CONTRACTOR will use commercially reasonable efforts to correct the discrepancy and, once corrected, will issue another Notice of Completion and another Test Period will follow. The foregoing process will be repeated until Acceptance. UAT support is available 8:00 AM to 5:00 PM EST, on weekdays excluding New Year’s Day, Martin Luther King Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, the day after Thanksgiving Day, Christmas Day and the days before and after Christmas Day (“Normal Business Hours”). CONTRACTOR does not guarantee production quality availability of the staging environment."
3929,COMPANY warrants the physical compact disk(s) on which the Software is distributed to be free from defects in materials and workmanship and that the Software will function in substantial accordance to the specifications for a period of one (1) year from the date of shipment of the Software to Reseller
4194,Copyright/Proprietary Protection
6605,Page 3 of 3
4286,"Customer Security. Customer is responsible for properly configuring and using the APPLICATION SERVICES and taking Customer’s own steps to maintain appropriate security, integrity, and backup of Customer Content, which may include routine archiving of Customer Content and the use of encryption technology to protect Customer’s Content and credentials. Customer’s credentials (which may include username, passwords, tokens, certificates, keys, and pins) issued by Company or selected by Customer for accessing the APPLICATION SERVICES are for Customer’s internal use only and Customer may not share or disclose them to any other entity or person, except that Customer may disclose Customer’s credentials to Customer’s employees, agents, and subcontractors performing work on Customer’s behalf, or who are authorized by Customer, in accordance with Customer’s Subscription, to access Customer’s Account or use Customer’s credentials (“User”). Customer is responsible for any use of Customer’s credentials and for notifying Company immediately of any breach of security related to Customer’s credentials. Customer is responsible for complying with the Data Protection Plan and all other security requirements published by Company or communicated to Customer for securing Customer Content in connection with use of the APPLICATION SERVICES. Customer is deemed to have taken any action that Customer permits, assists, or facilitates any User or other person or entity to take related to this Agreement, Customer Content, or the APPLICATION SERVICES. Customer shall not take any action to circumvent any security feature or attempt to exceed authorized access to the APPLICATION SERVICES or its related systems or networks; interfere with or disrupt the integrity or performance of the APPLICATION SERVICES or the data contained therein; or send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs. If Customer becomes aware of any violation of the foregoing by a User, Customer shall immediately and temporarily terminate such User’s access to Customer’s account and notify Company."
3877,COMPANY Solution Maintenance: A new component will be shipped within the target response objective directly to the LICENSEE. COMPANY Support will assist in component installation remotely
1528,"16. Notices and Reports. Any notice or report due to COMPANY hereunder shall be in writing to the notice address set forth in the preamble to this Agreement (for COMPANY, a mandatory copy shall always be sent to: COMPANY LLC, ADDRESS, Attention Legal Department). Any notice or report due to Licensee hereunder shall be in writing to the address set forth in the Order Confirmation. Notice shall be deemed given: (a) upon receipt if by personal delivery; (b) two (2) Business Days following deposit for delivery to the party with an internationally recognized overnight courier; or (c) via confirmed facsimile in which case it shall be deemed received on the date of the transmission as evidenced by a valid receipt of confirmation. Each party to this Agreement may change its location for notice under this Agreement by giving notice to the other party in accordance with the notice provisions contained in this Section."
2139,"4. SERVICES
4.1 Maintenance Services for Programs. Ordering Activity agrees to purchase Maintenance Services for the period specified in the applicable Order Form for each Program licensed pursuant to this Agreement.
4.2 Reserved.
4.3 Other Services. Company will provide other Services (other than Maintenance Services and Training Services), subject to availability, in accordance with Company’s GSA price list in effect at the time such Services are ordered."
8687,"to share the PRODUCT and/or any VAP with AFFILIATED END-USERS in the framework of a Joint Project, subject to the following cumulative conditions:"
235," (""Licensee"")."
4732,"Entire Agreement. This License and the Usage License Agreement constitutes the entire agreement between you and COMPANY regarding the Software and all accompanying documentation. If any provision is found to be invalid by a court of competent jurisdiction, the balance of the provisions will remain in full force and effect. This License will be governed by and construed in accordance with the Federal laws of the United Statesexcluding its conflict of laws rules. The provisions of the U.N. Convention on Contracts For The International Sale of Goods (1980) and any successor Convention, will not apply to this License."
3733,"COMPANY is under no obligation to provide technical support under the terms of this license, and provides no assurance that any specific errors or discrepancies in the Software will be corrected."
5347,"If requested by Client, COMPANY will cooperate with Client in an initial security assessment, including the completion of a risk assessment questionnaire. In addition, COMPANY will provide Client with SSAE16 Reviews from the third party data center providers utilized in the provision of the Hosting Service as well as with the results of the penetration testing which COMPANY has periodically performed by qualified third party security consultants."
8971,"Waiver. The waiver by a party of a breach or a default of any provision of this Agreement by the other party shall not be construed as a waiver of any succeeding breach of the same or any other provision, nor shall any delay or omission on the part of such party to exercise or avail itself of any right, power or privilege that it has, or may have hereunder, operate as a waiver of any right, power or privilege by such party."
8213,"The validity, enforceability, construction, and interpretation of this Agreement shall be governed by the Federal laws of the United States, without regard to the conflicts of law rules thereof. In no event shall this Agreement be governed by the United Nations Convention on Contracts for the International Sale of Goods. To the extent this Agreement or entails the delivery of Software or related products or Services, such items shall be deemed “goods” within the meaning of Article 2 of the Uniform Commercial Code (“UCC”), except when deeming services as “goods” would cause an unreasonable result. This Agreement shall control where there is a conflict with the UCC."
97," the Customer shall maintain and shall not remove any product identification, proprietary copyright or other notices placed on the Software;"
8291,"This Agreement and the Attachments will be governed by and interpreted under the Federal Laws of the United States.under the laws of the State of Customer State, without regard to any provisions of Customer State law which would require the application of the substantive law of another jurisdiction. Should the provisions of Nebraska law not govern this Agreement, both Customer and Company explicitly agree that the provisions of the Uniform Computer Information Transactions Act (""UCITA"") will not govern any portion of this Agreement or the Attachments. Any action arising out of this Agreement shall be instituted and prosecuted only in a court of proper jurisdiction in Customer City, Customer State"
7164,"Rights of Licensors. The provisions of this Agreement shall inure to the benefit of any licensor or supplier of COMPANY, and all such licensors and their affiliates (i) disclaim any and all warranties to You; and (ii) disclaim, to the maximum extent permitted by law, liability to You for damages that might arise from Your use of the Solution."
5602,"Independent Contractor. Each party is an independent contractor; nothing in this Agreement shall be construed to create a partnership, joint venture or agency relationship between the parties."
3334,"Audit: Any provision in the License Agreement permitting COMPANY to audit, inspect, or monitor use of the software for compliance with the License Agreement shall be binding on LICENSEE but is contingent upon reasonable notice to the LICENSEE and adherence to reasonable security measures the LICENSEE deems reasonably appropriate, including any requirements for personnel to be cleared prior to accessing sensitive facilities if clearances are required."
2171,"4.1.11 To repair cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; or,"
8585,"This Service Agreement (the “Agreement”) is made this _____ day of ______, ______ (the “Effective Date”) by and between Company, Inc., an STATE corporation, having an office at ADDRESS (“Company”), and the Ordering Activity under GSA Schedule contracts ___________________, having an office at ___________________________ (“Purchaser”). This Agreement shall be deemed the ""Master Agreement"" between Company and Purchaser, as that term is used in Company's online Terms and Conditions of Restricted Use License available on the Companys Website (the ""Terms and Conditions"") and online non-exclusive restricted use Company Site License available on the Company Website (the “Site License”). "
2869,"9.2. Company also agrees to defend, indemnify and hold harmless Ordering activity against liabilities arising out of any injury to person or property caused by any negligent services distributed over the ordering activity’s web site. This includes, but is not limited to, Company infringing on the proprietary rights of a third party, copyright infringement, and/or patent rights, which is detrimental to another person, organization or business."
7633,Taxes.
9130,"Without prejudice to any other rights, Licensor may terminate this Agreement if you fail to comply with the terms and conditions of this Agreement. "
5705,"Inurement. The rights, restrictions, limitations, disclaimers and remedies granted to, retained by, or for the benefit of COMPANY will inure to the benefit of and will be enforceable by COMPANY and its licensors, successors and assigns. You may not assign your rights, obligations and interest in and to this License without the prior written consent of COMPANY. The obligations, covenants and rights which apply to you will inure to your benefit and will be binding on you and your permitted successors and assigns."
678,"“Updates” means changes, additions, enhancements, corrections, and new versions of the Software and/or Documentation."
2274,"5. INDEMNIFICATION. Company will defend at its own expense any action against Customer brought by a third party to the extent that the action is based upon a claim that the Product directly infringes any copyrights or U.S. patents or misappropriates any trade secrets, and Company will pay those costs and damages finally awarded against Customer in any such action that are specifically attributable to such claim or those costs and damages agreed to in a monetary settlement of such action. If Customer’s use of the Product is, or in Company’s opinion is likely to become, enjoined as a result of an infringement claim, Company will, at its option and expense, either (i) procure the right to continue exercising the rights licensed herein; (ii) replace or modify the Product so that it becomes non-infringing and remains functionally equivalent; or (iii) if, despite its commercially reasonable efforts, Company is unable to do either (i) or (ii), accept return of the Product, terminate the rights licensed herein, and pay to Customer a prorated refund of money paid to Company for the purchase of such Product, reduced on a straight-line basis over a three-year life from the date of purchase of such Product. Notwithstanding the foregoing, Company will have no obligation with respect to any infringement claim based upon (a) any use of the Product that is not in accordance with this Agreement or the corresponding Product documentation; (b) any combination, operation, or use of the Product with any other products, services, equipment, software, or data not supplied by Company if such infringement would not have arisen but for such combination; (c) the use of any release of the Software not supported by Company in accordance with the Company Warranty and Support Policy; (d) any modification of the Product by any person other than Company where; or (e) Company’s compliance with Customer’s specifications or directions, including modification of the Product or the incorporation of any software or other materials provided by or requested by Customer. This Section 5 states Company’s entire liability, and Customer Activity’s sole and exclusive remedy, for infringement claims and actions. The foregoing obligations are conditioned on Customer notifying Company of such action within 10 days of first learning of such action, giving Company sole control of the defense thereof and any related settlement negotiations, and cooperating and, at Company’s reasonable request and expense, assisting in such defense. Nothing contained herein shall be construed in derogation of the U.S. Department of Justice’s right to defend any claim or suit brought against the U.S. pursuant to its jurisdictional statute 28 U.S.C. § 516.
"
7904,"The END-USER is hereby granted by COMPANY a limited, non-exclusive, non transferable, license:"
3105,an Additional User is not granted rights to use Software except as expressly set forth in this Section 2.8;
6192,Miscellaneous.
7792,"Thank you for your interest in using Company Monitor and/or Company Secure (the “Service”). The following constitutes a valid and binding agreement (“Agreement”) between MANUFACTURER Inc., a Delaware corporation with principal offices at ADDRESS , doing business as Company (“Company ”); and the Ordering Activity under GSA Schedule contracts end user listed in the corresponding registration for the Service (the “Customer Activity” or “you” or “your” or “Customer”). Please read this Agreement carefully as it contains the legal terms and conditions that govern your the Ordering Activity’s use of, and access to, the Service. By both parties executing this Agreement in writing registering for or using the Service you are agreeing to all of the terms and conditions of this Agreement."
2702,8. Reserved.
7156,"Right to Audit. COMPANY reserves the right, upon prior notice to you, to audit usage of the Service at your premises during normal business hours, to verify your compliance with the terms of this Agreement. If use not authorized by this Agreement is found, you agree to cease such use immediately upon receipt of written notification, or we will invoice you for to promptly purchase additional licenses for the Service, as the case may be, such that the total of all purchased licenses reflects the actual number of devices. By invoking the rights and procedures described herein, COMPANY does not waive its rights to enforce this Agreement or to protect its intellectual property by any other means permitted by law."
7956,The following services are specifically excluded from the PRODUCT administrative Services:
4664,Encryption. COMPANY will use cryptographic algorithms that have been published and evaluated by the general cryptographic community with sufficient strength to equate to 128-bit or better.
6860,provide final solution to Licensee as soon as it is available.
6750,"privacy or protection law applies without first obtaining consent and providing clear, written instructions to COMPANY regarding the processing of that data, COMPANY may delete such data upon receipt."
6949,"Redundancy, Backups, and Disaster Recovery.a. Power Redundancy. COMPANY utilizes battery backups and a natural gas powered generator to provide a continuous power supply to COMPANY’ data center in case of power outages. COMPANY’ electronic building entry system is also powered by a backup generator for continuous security.
b. Redundant Cloud Infrastructure. COMPANY utilizes multiple Internet Service Providers (“ISP”), switches, and servers to provide for automatic fallover with minimum downtime in case of any interruptions to COMPANY’ cloud-based Hosted Software.
c. Backup and Recovery. COMPANY utilizes mirrored databases to avoid any catastrophic data loss caused by hardware failures. COMPANY performs, and stores locally, daily incremental and weekly full backups of all databases. COMPANY also maintCompany a redundant disaster recovery site in a separate location and replicates all databases to that remote site every two (2) hours. Restoration of data will first be attempted from local backups to minimize downtime. COMPANY conducts a simulated restoration from both local and remote backups every six (6) months to test the backup procedures and quality of backup data. "
491,“End User” and “You” and “Ordering Activity” means the Ordering Activity under GSA Schedule contracts of COMPANY software products.
8058,The Parties’ obligations set forth in this Section shall remain binding upon the Parties for five (5) years following the termination of this Agreement for any reason.
4998,"For the Term of this Agreement provided the Licensee is current in payment of all fees, taxes and charges hereunder (the “Warranty Period”) COMPANY warrants to Licensee that the Software as delivered to Licensee: (1) is compatible with the operating systems identified in the Documentation; (2) will operate in conformance with all Documentation and"
1956,"3.1 If any infringement of the Intellectual property rights of Company comes to the notice of Customer, Customer shall promptly notify Company in writing. Company shall solely decide upon the actions to be taken in connection with such possible infringements."
9133,Workmanlike Fashion. Licensor represents and warrants that all services shall be performed by qualified personnel in good and workmanlike fashion.
1940,"3. Territory. Ordering Activity may access, use, and store the PRODUCT Services only at or from locations within the territorial boundaries of the Country, Canada, and the Country territories of Puerto Rico, Guam, and the Virgin Islands (collectively, the “Permitted Territory”). Ordering Activity may not access, use, or store the PRODUCT Services at or from, or send the PRODUCT Services to, any location outside of the Permitted Territory."
4498,"Disclaimer. Except for the limited warranties above, to the extent not prohibited by applicable law, Company provides no warranties or conditions for Products and disclaims any other express, implied, or statutory warranties for Products, including warranties of quality, title, non-infringement, merchantability and fitness for a particular purpose. The foregoing limitation of liability shall not apply to (1) personal injury or death resulting from Licensor’s negligence; (2) for fraud; or (3) for any other matter for which liability cannot be excluded by law."
1096,"1.3. “Value Added Product” means unique products developed and produced by the Licensee that contain imagery data from the Product, as long as it purports a significant modification of the original Product, through manipulation techniques and/or addition of other data."
728,(60) month straight-line amortization schedule.
8736,"Training. COMPANY will provide Customer a training session or sessions only if such training is included in an Order, in order to train Customer’s employees in the operation of the COMPANY Software."
5904,"LICENSEE shall be responsible for the timely payment of all amounts owed to COMPANY for the License and all other charges incurred under the terms of this Agreement and the Program Schedule. These charges are exclusive of federal, state and local taxes. Unless LICENSEE is fully exempt from all taxes, LICENSEE agrees to pay invoices for required federal, state and local sales and use taxes where applicable and shall perform all required tax administration. If LICENSEE is tax exempt, then LICENSEE shall have provided COMPANY with tax-exempt certification prior to the Effective Date. COMPANY shall state separately on its invoices taxes excluded from the fees, and the Licensee agrees either to pay the amount of the taxes (based on the current value of the equipment) to the contractor or provide evidence necessary to sustain an exemption, in accordance with FAR 52.229-1 and FAR 52.229-3."
3409,"Both Parties will have the right to disclose the existence but not the terms and conditions of this Agreement, unless such disclosure is approved in writing by both Parties prior to such disclosure, or is included in a filing required to be made by a Party with a governmental authority (provided such party will use reasonable efforts to obtain confidential treatment or a protective order) or is made on a confidential basis as reasonably necessary to potential investors or acquirers . The Disclosing Party recognizes that Federal agencies are subject to the Freedom of Information Act, 5 U.S.C, 552, which requires that certain information be released, despite being characterized as “Confidential” by Company. "
8142,"THE SOFTWARE AND SERVICE ARE PROVIDED ""AS IS,"" WITH NO WARRANTIES WHATSOEVER. COMPANY EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY FEDERAL LAW ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS AND ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE SOFTWARE OR SERVICE AND SUCH THIRD PARTY SOFTWARE OR SERVICES. COMPANY DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE OR SERVICE WILL MEET YOUR REQUIREMENTS THAT THE OPERATION OF THE SOFTWARE OR SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE OR SERVICE WILL BE CORRECTED. COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE OR SERVICE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. COMPANY DOES NOT REPRESENT OR WARRANT THAT USERS WILL BE ABLE TO ACCESS OR USE THE SOFTWARE OR SERVICES AT TIMES OR LOCATIONS OF THEIR CHOOSING, OR THAT COMPANY WILL HAVE ADEQUATE CAPACITY FOR ANY USER'S REQUIREMENTS. NO ORAL OR WRITTEN STATEMENT, INFORMATION OR ADVICE GIVEN BY COMPANY, OR ITS RESPECTIVE EMPLOYEES, DISTRIBUTORS, DEALERS, OR AGENTS SHALL CREATE ANY WARRANTIES."
2173,"4.1.12 To repair Products with:
(a) serial numbers or date tags that have been removed altered or obliterated; or,
(b) broken seals or seals that show evidence of tampering; or,
(c) non-conforming or non-COMPANY, or COMPANY supplied, housings, antennas or parts;
or,"
5730,is not a Distributor or an Authorized Distribution and Services Partner.
4848,"Excusable or Delayed Performance. Company shall not be liable for delays or nonperformance due to causes beyond its reasonable control, including, but not limited to, acts of God, acts of Customer, prerequisite work by others, acts of civil or military authority, government priorities, changes in laws or regulations, fires, strikes or other labor disturbances, floods, epidemics, war, terrorism, riot, delays in transportation or car shortages, or inability to obtain or delay in obtaining suitable labor, materials, government permits, or facilities, due to causes beyond its reasonable control. In the event of any such delay, the time of performance shall be extended for a period equal to the time lost by reason of the delay, or if performance is rendered impossible, Company shall be excused from performance subject to an equitable adjustment to the applicable fees. In the event Company is delayed by conditions caused by Customer or by prerequisite work by other contractors or suppliers of Customer, Company shall be entitled to an equitable price adjustment in addition to extension of the time of performance."
347,"""Documentation"" means the ‘Smart Information Server Installation and Configuration Guide.PDF’ and ‘Smart Information Server User Guide.PDF’ product manuals supplied by LICENSOR concerning configuration, operation, performance and use of the Software. Unless otherwise agreed to by the parties, all Documentation will be provided in the English language."
1383,"13. AUDIT. During the term of this agreement and for two (2) years after termination=, Avid may, upon notice, and subject to Government security requriments, audit your books, records, and computing devices to determine your compliance with this agreement and your payment of applicable license fees, if any. Company will promptly invoice Ordering Activity additional license fees sufficient to cover the unauthorized use revealed by the audit. In the event that any such audit reveals an underpayment by you of more than five percent (5%) of the license fees due to Company in the period being audited, then, in addition to any other rights and remedies Avid may have, you agree to reimburse Company for the costs of the audit and promptly pay any underpayment . The foregoing audit provision does not apply to you if you are a consumer using the software for personal use. Such audits shall occur no more than once in a 12 month period. "
7119,RESTRICTION
3657,COMPANY and Client may revise the Severity classification of the issue based on additional information provided by Client or uncovered during the resolution process.
5176,Governing Law. This agreement shall be governed by the law of the United States of America.
6858,provide Client with documentation detailing the controls implemented.
3377,"Backing up Your Content. You are responsible for backing up any and all of the Content that You store through the Hosted Services. COMPANY makes no warranty or guarantee that Your Content will not be subject to loss, inaccessibility, inadvertent damage or corruption. COMPANY makes no warranty or guarantee that any website through which You access Your Content will always be available or accessible and You waive any and all right to claim damages due to such unavailability or inaccessibility."
6265,New Releases
6421,"Notices. All notices, authorizations, and requests in connection with this Agreement shall be deemed given: (i) within five (5) days of the day on which they are deposited in the U.S. mail, postage prepaid, certified or registered, return receipt requested; (ii) within one (1) day of being sent, if by overnight mail or air express courier, charges prepaid; or (iii) on the day of transmittal if sent by facsimile, email, modem or other means of mutually accepted electronic communication, with confirmation of receipt; and addressed to the parties as set forth above."
1017,"1.1.7 “Product Warranty”, means the product warranty in accordance with Clause 2."
4048,"Compliance. Customer and its End Users will use the Services in compliance with Application Enterprise User Terms of Service (“Enterprise User Terms”) located at https://www.company.com/legal/enterprise-end-user-agreement, this License Agreement, and the Mobile Endpoint Security Privacy Statement located at https://www.companyt.com/legal/privacy-policy/enterprise-privacy-statement. Customer acknowledges and agrees that prior to an End User using the Services, each End user will accept Enterprise User Terms, and such Terms will govern each End User’s use of the Services. Customer acknowledges that a violation of Enterprise User Terms by an End User may result in the termination of such End User’s Services and Customer’s Enterprise Account.
"
2793,"8.9. EXCEPT AS SPECIFICALLY PROVIDED FOR IN THIS PARAGRAPH 8 AND 9, COMPANY’S EXPRESSLY DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF (I) MERCHANTABILITY, (II) FITNESS FOR A PARTICULAR PURPOSE, AND (III) NON-INFRINGEMENT; AND (IV) ABSENCE OF VIRUSES OR DAMAGING OR DISABLING CODE. COMPANY’S AGGREGATE LIABILITY WITH RESPECT TO THIS AGREEMENT, FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF ACTION, WILL BE LIMITED TO, AND IN NO EVENT SHALL EXCEED, ONE HALF (1/2) OF THE AGGREGATE LICENSE FEES PAID BY PARTNER HEREUNDERTHE CONTRACT PRICE. IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
THIS AGREEMENT DOES NOT LIMIT OR DISCLAIM ANY OF THE WARRANTIES SPECIFIED IN THE GSA SCHEDULE 70 CONTRACT UNDER FAR 52.212-4(O). IN THE EVENT OF A BREACH OF WARRANTY, THE U.S. GOVERNMENT RESERVES ALL RIGHTS AND REMEDIES UNDER THE CONTRACT, THE FEDERAL ACQUISITION REGULATIONS, AND THE CONTRACT DISPUTES ACT, 41 U.S.C. 7101-7109.
"
723,(30) days the effective date of the expiration or termination of this Agreement.
2222,4.4 Any Product repaired or replaced under this Agreement shall be warranted in accordance with Clause 3 for the longer of:
3449,"By COMPANY. Except as set forth below, COMPANY will defend at its expense any action brought against you to the extent that it is based on a claim that the Solution, when properly used within the scope of this Agreement, infringes a United States patent, copyright or trade secret of any third party, and COMPANY will pay any costs, damages and reasonable attorneys’ fees finally awarded against you in, or payable in settlement of, such action which are directly attributable to such claim; provided that (i) COMPANY is notified in writing promptly of the claim, (ii) you permit COMPANY to assume control of the defense, compromise or settlement of said claim to the extent permitted under 28 U.S.C. 516, and (iii) you provide to COMPANY reasonable cooperation, information and assistance in connection therewith. If a final injunction is obtained against your use of the Solution by reason of infringement, or if in COMPANY’s opinion the Solution is likely to become the subject of a successful claim of such infringement, COMPANY may, at its option, either procure for you the right to continue using the Solution or replace or modify the same so that it becomes non-infringing (so long as the functionality is essentially unchanged). In the event that neither of the foregoing is reasonably available, COMPANY shall accept the return of the Solution, and COMPANY, or COMPANY’s reseller, shall grant to you a credit equal to (A) in the case of subscriptions, the amounts paid by You for any period of time during which You are unable to use the Solution, and (B) in the case of perpetual licenses, the fees paid by you for the Solution, less depreciation calculated on a straight-line basis over a five-year period."
761,"(c) Assignment. Neither party may assign this Agreement without the prior written consent of the other, which consent shall not be unreasonably withheld, conditioned or delayed. This Agreement shall be fully binding and enforceable as against all permitted assignees and successors in interest."
3909,"COMPANY warrants that the licensed software shall perform in accordance with the software specifications (Attachment D) for 90 days from the date of purchase. If Licensee reports errors, COMPANY will investigate and resolve them within 15 business days or offer Licensee a full refund of the license and maintenance fees."
3849,"COMPANY SHALL ONLY BE LIABLE FOR DIRECT DAMAGES. EXCEPT FOR CLAIMS MADE UNDER SECTION 10 HEREOF, THE TOTAL LIABILITY OF FC FOR ANY CLAIM FOR DIRECT DAMAGES RELATED TO OR ARISING OUT OF THIS AGREEMENT, HOWEVER CAUSED, ON ANY THEORY OF LIABILITY, WHETHER IN AN ACTION IN CONTRACT (INCLUDING FUNDAMENTAL BREACH), STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND WHETHER OR NOT FC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES WERE REASONABLY FORESEEABLE, SHALL NOT EXCEED THE CONTRACT PRICESUBSCRIPTION FEES PAID BY THE CLIENT TO FC FOR THE SERVICE GIVING RISE TO THE CLAIM."
3444,"BY CLICKING THE CONFIRM BUTTON OR BY USING OR ACCESSING COMPANYSERVICE , YOU AGREE TO BE BOUND BY THE TERMS OF THIS COMPANY TERMS OF SERVICE AGREEMENT (“AGREEMENT”). IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, YOU MAY NOT USE OR ACCESS COMPANY SERVICE.“YOU” MEANS THE NATURAL PERSON OR THE ENTITY YOU REPRESENT ORDERING ACTIVITY THAT IS AGREEING TO BE BOUND BY THIS AGREEMENT, THEIR EMPLOYEES AND THIRD PARTY CONTRACTORS THAT PROVIDE SERVICE TO YOU. YOU SHALL BE LIABLE FOR ANY FAILURE BY SUCH EMPLOYEES AND THIRD PARTY CONTRACTORS TO COMPLY WITH THE TERMS OF THIS AGREEMENT. "
8168,"The Software shall consist of the modules or components, shall perform the functions and shall comply with the proposals and specifications, identified or set forth on Schedule A, annexed hereto. Each Software module or component, specification and proposal included or referred to in Schedule A is expressly incorporated by reference herein.
"
6662,"Personal Information
Each party shall comply with their respective obligations under applicable data protection legislation. Company does not intend to have access to personally identifiable information (“PII”) of Customer in providing services. To the extent Company has access to Customer PII stored on a system or device of Customer, such access will likely be incidental and Customer will remain the data controller of Customer PII at all times. Company will use any PII to which it has access strictly for purposes of delivering the services ordered. Customer is responsible for the security of its proprietary and confidential information, including PII."
2247,"4.9 Companion Equipment Support Procedure
4.9.1 Companion Equipment integrated by COMPANY into a Product has direct warranties from the Companion Equipment supplier (“Companion Equipment Supplier Warranties”). This Agreement does not replace or supersede the Companion Equipment Supplier Warranties, nor does COMPANY create any implied warranty of Companion Equipment.
4.9.2 If, during the Warranty Period, the Ordering Activity or Product user experiences difficulty with any Companion Equipment, such that the Product does not function in accordance with its specification, the following steps should be taken:
(a) Contact Company Support Centre for a diagnosis of the problem. Company Support Centre will ascertain Companion Equipment Supplier Warranty procedures following an initial telephone diagnosis.
(b) If, following a diagnosis of the problem by Company Support Centre, it is determined that the Product is to be returned to COMPANY for evaluation or repair, an RMA number will be assigned according to the COMPANY RMA procedures.
(c) If at any time COMPANY determines that the problem is due to an item of Companion Equipment, COMPANY may issue an RMA number, in accordance with the RMA procedures, for return of the Product to COMPANY and will arrange for repair of the Companion Equipment by the Companion Equipment supplier."
3474,"By registering for and/or by using the Software or Services, you represent and warrant that you have the legal capacity and authority to enter into a binding agreement and to adhere to this Agreement, and that you will use the Software and the Services only in accordance with this Agreement and with all applicable laws. If an individual is registering or using the Software or Services on behalf of an entity or organization, that individual warrants, represents, and covenants to Company that such individual is duly authorized to agree to this EULA on behalf of the organization and to bind the organization to them. The Software and Services are intended, and offered, only for lawful use by individuals or organizations with the legal capacity and authority under applicable law to enter into a contract for such products and services. Company does not offer the Software or Services to minors or where otherwise prohibited by law.
"
4902,"F. Subject to paragraph 4(B) of this Agreement, you may create one copy of the Licensed Software but only for backup purposes in the event loaded materials are lost or damaged."
4587,e. “Documentation” shall mean the documentation provided by Company and made generally available to similarly situated customers of the Service.
2527,"60.405 and 105-60.405(c). The information contained in this proposal is exempt from disclo- sure under 5 USC 552(b)(4). This information should not be disclosed to the public unless re- quired by law. If any Government agency or department receives a FOIA request for any in- formation contained in this proposal, it shall provide prompt written notification of such FOIA request to COMPANY, and afford COMPANY an opportunity to object to disclosure of such infor- mation, and provide written notice of the applicable Government decision in response to the FOIA request. 41 CFR 105-60.405(d)-(e)."
7343,"Shipment. Buyer agrees to inspect the any shipped product and notify COMPANY in writing of any damage within thirty (30) days after receipt of product. If Buyer does not notify COMPANY in writing within thirty days, neither COMPANY nor the transport company will be liable to Buyer for any damages arising out of or related to the shipment of product."
1909,"3. License Grant.
(a) If Customer has elected to license the Software for a limited subscription term, then subject to the terms and conditions of this Agreement, Company grants Customer a non-sublicensable, non-transferable, non-exclusive license (“Subscription License”) for a limited term as set forth on the Order (“Subscription Term”) to use the Software provided hereunder for internal use only in accordance with the documentation provided with the Software for the number of Managed Instances set forth in an Order. Other license rights, terms and restrictions specified in the applicable Order are incorporated by reference into this Section 3. In the case of multiple Orders for Subscription Licenses with potentially overlapping Subscription Terms, Compan may adjust subsequent Orders to be coterminous with the initial Subscription License Order and pro-rate Subscription License Fees accordingly.
(b) If Customer has elected to license the Software for a perpetual term, then subject to the terms and conditions of this Agreement, Company grants Customer a non-sublicensable, non-transferable, non-exclusive license (“Perpetual License”) for a perpetual term as set forth on the Order (“Perpetual Term”) to use the Software provided hereunder for internal use only in accordance with the documentation provided with the Software for the number of Managed Instances set forth in an Order. Other license rights, terms and restrictions specified in the applicable Order are incorporated by reference into this Section 3."
5003,Force Majeure
5846,"Licensed Materials means the computer hardware, firmware, software, Extensions and COMPANY Subscription Products (including but not limited to all Bundled Products, Cores and Libraries) licensed by and provided to You hereunder. Such Licensed Materials may contain pre-configured software packages or such software packages together with additional Extensions or other functionality supplied as part of Subscription Services by COMPANY or one of its resellers or distributors."
2224,"4.4 Suggestions. If you provide any Suggestions to us, we will own all right, title, and interest in and to the Suggestions, unless you have designated the Suggestions as confidential. Unless designated as confidential, we will be entitled to use the Suggestions without restriction. You hereby irrevocably assign to us all right, title, and interest in and to the Suggestions that are designated as confidential and agree to provide us any assistance we may require to document, perfect, and maintain our rights in those Suggestions. All suggestions that are designated as confidential are your Confidential Information and will be protected as required under this Agreement."
3419,Business Continuity and Security Measures for the Hosting Service.
3700,"COMPANY grants you a non-exclusive, non-transferable, limited, revocable license to reproduce and use for personal or internal business purposes the executable code version of the Product, provided any copy must contain all of the original proprietary notices provided any copy must contain all of the original proprietary notices and your use of the Product is in accordance with the terms set out herein. Copies of the Product created or received pursuant to this Agreement are licensed, not sold, and you receive no title to or ownership of any copy of the Product. This license does not entitle you to receive from COMPANY hard-copy documentation, technical support, telephone assistance, or enhancements or updates to the Product. You do not acquire under this Agreement any right, title or interesting the Product. If more than one license agreement was provided for the Product, and the terms vary, the order of precedence of those license agreements is as follows: a signed agreement, a license agreement available for review on the COMPANY website, a printed or electronic agreement that states clearly that it supersedes other agreements, a printed agreement provided with the Product, an electronic agreement provided with the Product. Upon termination, you shall destroy all copies of the Product."
679,"“Updates” means patches, additions, modifications, and new versions of the Software incorporating such patches, additions and modifications that are provided to Ordering Activity by COMPANY and that are not included in the initial delivery of the Software. Updates do not include additions or modifications that COMPANY considers to be a separate product or for which COMPANY charges its customers extra or separately."
5484,"In no event shall COMPANY, nor anybody having contributed to the development and/or production and/or delivery of the PRODUCT, be liable for any claim, damage or loss incurred by the END-USER and AFFILIATED END- USERS, including without limitation indirect, compensatory, consequential, incidental, special, incorporeal or exemplary damages arising out of the use of, or inability to use, the PRODUCT and shall not be subject to legal action in this respect."
5511,"In the case of part numbers and any associated Maintenance Agreements, You may install, use, access, display and run one copy of the Product on ONE (1) Workstation Computer."
1290,"11.2 Feedback. Customer may provide suggestions, comments, or other feedback (collectively, “Feedback”) to Company with respect to its products and services, including the Licensed Software. Feedback is voluntary and Company is not required to hold it in confidence. Company may use Feedback for any purpose without obligation of any kind. To the extent a license is required under Customer’s intellectual property rights to make use of the Feedback, Customer hereby grants Company an irrevocable, non-exclusive, perpetual, royalty-free license to use the Feedback in connection with Company ’s business, including enhancement of the Licensed Software."
8536,"This License shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada . Any lawsuit relating to any matter arising under, or related to this Agreement, shall be commenced in the venue mandated by applicable Federal law the Courts of the Province of Ontario, and the Parties irrevocably attorn to the jurisdiction of such Court. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement or the transactions contemplated hereunder."
2729,"8.13 The parties agree that any breach of Sections 2.1, 2.2 or 2.3 would cause irreparable injury for which no adequate remedy at law may exist. The parties therefore agree that equitable remedies, including, without limitation, injunctive relief and specific performance, are appropriate remedies to redress any breach or threatened breach of Sections 2.1, 2.2 or 2.3, in addition to all other remedies available to the parties. All rights and remedies under this Agreement shall be cumulative, may be exercised singularly or concurrently, and shall not be deemed exclusive. If any legal action is brought to enforce any obligation under this Agreement, the prevailing party shall be entitled to receive its attorney’s fees, court costs and other collection expenses, in addition to any other relief if may receive.
"
8963,"Waiver and Severability. No waiver of any right under this Agreement is effective unless in writing and signed by a duly authorized representative of the party to be bound. No waiver of any past or present right arising from any breach or failure to perform will be deemed to be a waiver of any future right arising under this Agreement. If any section of this Agreement is unenforceable, that section will be construed, limited, modified or, if necessary, severed to the extent necessary to eliminate its unenforceability and the other sections of this Agreement will remain in full force."
7246,Security Measures. COMPANY will comply with the information security procedures described in Exhibit B (“Information Security Procedures”). Exhibit B may be updated from time to time to reflect enhancements in the security and availability of the hardware and software cloud infrastructure used to provide the Services; Any updates to this agreement shall be presented to Customer for review and will not be effective unless and until both parties sign a written agreement updating these terms.
8586,This Service Level Agreement (“SLA”) applies to customers who have purchased the COMPANY Service. Capitalized terms used but not defined herein have the meanings given to them in the COMPANY Terms of Use that reference this SLA.
4160,"Contracting Parties. The AGENCY Customer (“Licensee”) is the “LICENSEE”, defined as the entity authorized to order under AGENCY MAS contracts as set forth in AGENCY Order OGP 4800.2I, as may be revised from time to time."
7418,Software Updates released after the initial 90-day warranty period are available as an upgrade product for the then applicable AGENCY price.
8516,"This is a legally binding agreement between you and Company. If you want to use Application hardware or software, you must agree to these Terms of Service. Please read this summary, and the full terms below, carefully. By clicking on the “I Agree” button By executing this Agreement or the accompanying purchase order in writing, you acknowledge that you have read, understood, and agree to these terms. Don’t click on this button unless you are using Company’ software and hardware personally or have the authority to enter into an agreement for your company.
From time to time, Company may change or amend these terms. If we do, we will notify you, either through the user interface, in an email notification, or in some other reasonable way. If you keep using the software or hardware after the change becomes effective, you are agreeing to the changed terms.
The agreement between you and Formlabs described in this document starts when you purchase, download, or install any Company software and it lasts until Formlabs provides you with notice that you are in breach of any of the termsas provided in the Government purchase order, and shall continue as set forth therein. If Company the Agreement is terminated or otherwise expires,terminates the agreement, you must delete any Formlabs software–but some of the terms of the agreement, such as the limitation on warranties, will remain in effect.
If we ever have a disagreement arising out of or relating to this agreement, or any alleged breach, it will be resolved by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator[s] may be entered in any court having jurisdiction thereof. If any part of this agreement is found to be contrary to law, then that provision will be construed as nearly as possible to reflect the intention of the parties, with the other parts of the agreement remaining unchanged.
"
462,"“DERIVATIVE WORKS”: means any derivative product or information developed by the END-USER from the PRODUCT, which does not contain any imagery data from the PRODUCT and is irreversible and uncoupled from the source imagery data of the PRODUCT. Notwithstanding the foregoing, by express exception, any Digital Elevation Model or Digital Terrain Model (in any form whatsoever, i.e. database for instance) derived from a PRODUCT shall never be considered as DERIVATIVE WORKS."
7551,"Support Service. During the Term and any renewal term, COMPANY will: (a) provide telephone and remote webinar format support for the COMPANY Software at PHONE NUMBER, and(subject to Exhibit 2), to Customer’s adequately trained personnel, to report Errors in the Supported Software and Hardware and to seek assistance with regard to such Errors, and use reasonable efforts to correct any Error; and (b) provide Updates (as defined below), to the extent Updates have been purchased by Customer as listed in an Order (“Support Service”). Support does not include training of Customer’s personnel. The failure of Customer to pay COMPANY will allow COMPANY to invoke the remedies set forth in Section 4.3 of this Agreement. In the event Customer elects not to renew Support Service, Customer acknowledges that Customer will not be entitled to any Updates. There are risks in using the COMPANY Software and Hardware without Support Service, and COMPANY makes no representations or guarantees about the ability of Customer to subsequently receive Support Service or as to the cost of reinstating Support for the Software or Hardware. The Support Service includes the following:"
414,“Client Data” means electronic data submitted by or on behalf of Client for processing to the Hosting Service.
423,"“Company product support services” are those services which are:
Described in datasheet and the supplemental datasheet (the “Supporting Material”), which set forth Company’s offering, eligibility requirements, service limitations and customer responsibilities. Supporting Material can be found at Company’s product Central site and click here to access the supplemental datasheet terms for support.
For products purchased in the Country.
Either:
purchased at time of sale of the supported product, or within 90 days of such purchase; or
purchased at the end of the warranty or prior support coverage period(“Post-Warranty and Renewal product,” as more fully described below)"
9047,"We shall: (i) defend, or at Our option settle, any legal proceeding brought against You to the extent that it is based on a claim that a Product infringes a third-party patent, trademark or copyright of the country in which You take delivery of the Product; and (ii) pay all damages and costs finally awarded against You by a court of competent jurisdiction to the extent attributable to such a claim or agreed to by way of a settlement entered into by Us, provided that: You (i) notify Us promptly of each such claim; (ii) give Us control of the defense and/or settlement of the claim to the extent permitted under 28 USC 516; (iii) fully cooperate with Us in the defense or settlement of the claim; (iv) mitigate such damages and costs as far as is reasonably possible; and (v) take no action that may prejudice Our ability to defend the claim."
8340,This agreement is governed by United States Federal law.
2545,"7. Warranty Disclaimer
EXCEPT FOR THE EXPRESS LIMITED WARRANTY SET FORTH IN THE SECTION ABOVE, THE COMPANY® SOFTWARE SOLUTION, SUPPORT AND SERVICES ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR ARISING BY CUSTOM, COURSE OF DEALING OR TRADE USAGE. WITHOUT LIMITING THE FOREGOING, COMPANY MAKES NO WARRANTY AS TO SOFTWARE PERFORMANCE AND SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY’S EXPRESS WARRANTY SHALL NOT BE ENLARGED, DIMINISHED OR AFFECTED BY, AND NO OBLIGATION OR LIABILITY SHALL ARISE OUT OF, COMPANY’S RENDERING TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE SOFTWARE OF THE SOLUTION. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO LICENSEE. THIS WARRANTY GIVES LICENSEE SPECIFIC LEGAL RIGHTS, AND LICENSEE MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
THIS AGREEMENT DOES NOT LIMIT OR DISCLAIM ANY OF THE WARRANTIES SPECIFIED IN THE GSA SCHEDULE 70 CONTRACT UNDER FAR 52.212-4(O). IN THE EVENT OF A BREACH OF WARRANTY, THE U.S. GOVERNMENT RESERVES ALL RIGHTS AND REMEDIES UNDER THE CONTRACT, THE FEDERAL ACQUISITION REGULATIONS, AND THE CONTRACT DISPUTES ACT, 41 U.S.C. 7101-7109.
No terms, conditions, understandings or agreements purporting to modify the terms of these warranties shall have any legal effect unless made in writing and signed by an authorized officer of COMPANY."
5227,Hardware provided by COMPANY shall at all times remain personal property.
497,"“END-USER”: an LICENSEE, an entity entitled to order under AGENCY Multiple Award Schedule (MAS) contracts as defined in AGENCY Order OGP 4800.2I, as may be revised from time to time."
1826,"22. Definitions. Company means Company, Inc., a STATE corporation; Documentation means the commercially available, general release version of materials describing the Platform or its use, whether in print or digital form. Examples of Documentation are user manuals, administration guides, installation guides, training manuals, white papers, specifications, designs, test plans and test results, configuration guides, reference architectures, FAQs, and issues documentation. Documentation does not include any advertising or marketing materials; Endpoint means a network endpoint, such as a workstation or server. Virtual servers, virtual desktops and other logically distinct endpoints are each an “Endpoint;” Malware means any virus, malware, spyware, ransomware, adware, or other code or information that is designed to interrupt the normal use of an information system, or destroy or corrupt any data, or covertly transmit information; Order means the written order signed and submitted by Ordering Activity to the Company authorized reseller (or to Company as applicable) and accepted by the reseller (or Company as applicable) that lists the Platform subscription products and Support plan, fees, use limitations, and other transaction terms (which, in the event of any conflict with any term of this EULA, shall prevail over this EULA); Results means information or output that results from the use of the Platform, such as scan results, reports, and raw data, in any form, and on any media that they may be captured, recorded or communicated; Services means any services that Company has agreed to provide under this EULA; Support has the meaning given in Section 4 (Support); Third Party Product(s) means any software, services, goods or other products or technology that are provided to Ordering Activity by a third party, or that are provided by Company but are: (i) covered by an open source license, or (ii) identified by Company with a brand name or logo that is not an Company brand name or logo, or (iii) provided subject to Ordering Activity’s agreement to the third party’s legal terms and conditions; Ordering Activity’s Data means the data stored on or processed by or through Ordering Activity’s information technology systems that are Companyed by Company as part of the Services, including (i) personally identifiable information, health information, financial data or other information regarding Ordering Activity’s customers, suppliers, insureds, and end users, (ii) Ordering Activitys financial data, and (ii) Ordering Activity’s other business use data."
2743,"8.2 If any provision of this Agreement is held to be invalid, illegal or unenforceable, it shall be severed and the remaining provisions of this Agreement shall continue in full force and effect to the maximum extent possible."
7411,SOFTWARE SUPPORT TERMS AND CONDITIONS
2350,"5.1. Neither Party shall be liable for any delay or failure to perform its obligations pursuant to this Agreement if such delay is due to Force Majeure.
5.2. If a delay or failure of a Party to perform its obligations is caused or anticipated due to Force Majeure, the performance of that Party's obligations will be suspended.
5.3. If a delay or failure by a Party to perform its obligations due to Force Majeure exceeds sixty (60) days, either Party may immediately terminate the Agreement on providing notice in writing to the other Party.
5.4. If this Agreement is terminated pursuant to clause 5.3, the Supplier shall refund moneys previously paid by the Customer pursuant to this Agreement for goods or services not provided by the Supplier to the Customer.
"
6240,negotiations between the Parties and that this Agreement will not be construed in favor or against any Party by reason of the extent to which any Party or its professional advisors participated in the preparation of this Agreement.
4207,"countries and Switzerland (the “Safe Harbor Frameworks”). COMPANY has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view COMPANY’s certification, please visit "
8178,"The Subscription Service commences upon the completion of the Subscription Initialization Services such that Subscriber can access https via its unique authorization credentials and continues for the subscription term specified in the Order Form, unless earlier terminated as provided herein (the “Subscription Period”). Except as otherwise specified in the applicable Order Form, Subscription Service shall automatically renew for additional periods equal to the expiring Subscription Service term or one year (whichever is shorter), unless either party gives the other party notice of non-renewal at least thirty (30) days before the end of the relevant subscription term. The per-End User pricing during any such renewal term shall be the same as that during the prior term unless COMPANY has given Subscriber notice of a pricing increase at least forty five (45) days before the end of such prior term, in which case the pricing increase shall be effective upon renewal and thereafter. Any such pricing increase shall not exceed 7% of the pricing of the relevant Purchased Services in the immediately prior subscription term, unless the pricing in such prior term was designated in the relevant Order Form as promotional or one-time."
6647,"permit the Company and the Project Team access to the relevant areas of the Customer's Site and to the Software, Customer's Equipment and facilities to the extent necessary for the performance of the Services, provided that, whilst on such Site and using the Customer's Equipment, the Company shall comply with any of the Customer's reasonable safety and security requirements notified to the Company in advance;"
8060,"The performance requirements for the Subscribed Services, excluding planned maintenance downtime, are below. Uptime is calculated on a calendar month basis as U=O/(M-P)*100, where U is Uptime, O is the amount of operational uptime for the Subscribed Services during a given month, M is the number of minutes in the month, and P is the number of minutes of planned downtime during the month. Credits are calculated on pro-rated monthly fees."
5262,"High Risk Uses. Customer acknowledges that the APPLICATION SERVICES are not designed for real-time control or time-sensitive applications that have the potential to cause death, personal injury, or property damage or that could result in radioactive, chemical, or biological contamination or environmental damage. Customer assumes the entire risk for any such use and shall defend and indemnify Company its Affiliates from any liability to third parties resulting therefrom. Customer agrees not to use the APPLICATION SERVICES for control of any nuclear facility or activity."
1015,1.1.6. “End User Software License” means a software license granted to the End User under this Agreement.
7514,substitute the Software with other software reasonably suitable to Licensee; or
6879,"Provision of the Service. Once you have subscribed to the Service, COMPANY will make the Service available to you for the Named Users (as defined below), subscription type(s), number and term you have purchased as set out in the Order Form and the purchase order. For a description of subscription types available to you under the Service, please visit or such URL as may be utilized by COMPANY for this purpose. COMPANY will ensure that the Service is available in accordance with the service levels set out in the COMPANY Service Level Agreement attached as Schedule “A” to this Agreement; however, COMPANY is not responsible for any unavailability of the Service caused by circumstances beyond COMPANY’s reasonable control, including, but not limited to, external forces affecting the reliability of the internet, computer systems or other devices or mediums through which you access the Service."
8626,Title:
3480,"By Telephone: Once connected with an COMPANY representative, the Key Contact identifies to COMPANY the Client’s name, location, issue, and other data as requested so that COMPANY is able to generate a support request."
2095,"4. “User” means any individual in Ordering Activity’s organization that may request, have deployed to, or otherwise receive any application, package, or other software prepared using the Software. For the purpose of certification as set forth in this Agreement, the number of Users includes the highest number of Users that were in place at any point during the previous year. The Software may be installed and used by Ordering Activity on computers only at Ordering Activity’s site(s) solely for the benefit of some or all of the Users within Ordering Activity’s organization, and only if that total number of Users within Ordering Activity’s organization does not exceed the License Level."
151,"
by and at the direction of COMPANY to verify Ordering Activi- ty’s compliance with this Agreement and provide the results to COMPANY."
2767,"8.4 Governing Law & Jurisdiction. The Federal laws of the United Statesshall govern this Agreement. The Parties expressly disclaim the applicability of, and waive any rights based upon, the Uniform Computer Information Transactions Act, the United Nations Convention on Contracts for the International Sale of Goods and the Convention on the Use of Electronic Communications in International Contracts. For the avoidance of doubt, nothing stated in this Agreement will prejudice or limit the rights or remedies of either party to enforce any award or decree under the laws of any proper jurisdiction ."
7261,"Send information, respond to inquiries, and/or other requests or questions."
6022,"LIMITATION OF LIABILITY. EXCEPT FOR THE WARRANTY AND REMEDY SET FORTH ABOVE, AND INFRINGEMENT INDEMNITY BELOW, THE SOFTWARE IS LICENSED ""AS IS."" FOR ALL CLAIMS COMPANY‘S MAXIMUM LIABILITY (REGARDLESS OF WHETHER A CLAIM IS BASED UPON WARRANTY, CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE) SHALL NOT EXCEED THE FEES PAID BY CUSTOMER FOR THIS LICENSECONTRACT PRICE. EPRENTISE SHALL NOT BE LIABLE FOR ANY DAMAGES, OF ANY KIND OR NATURE, RESULTING FROM THE USE OF THE SOFTWARE OR CAUSED BY ANY DEFECT, FAILURE, OR MALFUNCTION OF THE SOFTWARE. IN NO EVENT SHALL EPRENTISE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFIT OR COSTS OF SUBSTITUTE SERVICES OR PRODUCTS SUFFERED BY CUSTOMER, HOWEVER CAUSED.
THIS AGREEMENT SHALL NOT IMPAIR THE U.S. GOVERNMENT’S RIGHT TO RECOVER FOR FRAUD OR CRIMES ARISING OUT OF OR RELATED TO THIS CONTRACT UNDER ANY FEDERAL FRAUD STATUTE, INCLUDING THE FALSE CLAIMS ACT, 31 U.S.C. 3729-3733. FURTHERMORE, THIS CLAUSE SHALL NOT IMPAIR NOR PREJUDICE THE U.S. GOVERNMENT’S RIGHT TO EXPRESS REMEDIES PROVIDED IN THE GSA SCHEDULE CONTRACT (E.G., CLAUSE 552.238-75 – PRICE REDUCTIONS, CLAUSE 52.212-4(H) – PATENT INDEMNIFICATION, AND GSAR 552.215-72 – PRICE ADJUSTMENT – FAILURE TO PROVIDE ACCURATE INFORMATION).
"
5768,"Legal effect : This agreement describes certain legal rights, in accordance with the COUNTRY laws. You may have other rights under the laws of your state or country and/or with respect to the party from whom you acquired the software. Therefore, this Agreement does not change your rights under the laws of your state or country if the laws of your state or country do not permit it to do so."
1037,"1.15. LAN or Local Area Network means an interconnected set of computers, all of which are contained within the same geographic site (and not including computers located at other geographic sites, even if part of the interconnected set of computers), upon which any computer software provided as part of the Licensed Materials may run.
"
7482,"Subject to the following terms and conditions, COMPANY agrees to provide the following Services to Licensee:"
6400,"Notice to the Licensor. In the event that any claim, action or demand is made against the Licnesee, the Licensee will promptly upon becoming aware of any such claim, demand or suit, notify Licensor (in the case of Section ), in writing as to the nature and particulars of the same and will promptly furnish the Licensor with copies of any and all documents (inclusive of all correspondence and pleadings other than attorney-client communications) pertaining thereto. The Licensee will also keep the Licnesor continuously and fully informed in a timely manner as to the status of the same and will provide the Licensor with copies of any additional documents pertaining thereto in a timely manner. To the Licensor shall employ a single counsel to represent all Licensees, which counsel may also be counsel to the Licensor. Each Licensee is entitled to engage independent counsel, at such Licenee’s expense."
5874,"LICENSEE Data may be transferred to, and stored and processed in, the United States or any other country in which COMPANY or its affiliates maintain facilities. LICENSEE hereby appoints COMPANY to perform any such transfer of LICENSEE Data to any such country and to store and process LICENSEE Data, as necessary in connection with this EULA. COMPANY shall ensure that any such transfer of LICENSEE Data is in full compliance with applicable laws."
3242,ARTICLE 2 - LICENSE
3757,"Company may assign or delegate these Terms of Service and/or the Company Privacy Statement, in whole or in part, to any person or entity at any time with or without your consent, including the license grant in Section D.4. Except in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of your business or assets, subject to Notice to Company, you may not assign or delegate any rights or obligations under the Terms of Service or Privacy Statement without our prior written consent, and any unauthorized assignment and delegation by you is void."
1595,"18.5. Entire Agreement. This EULA contains the entire agreement and understanding between the parties with respect of the subject matter hereof and supersedes all prior agreements, understandings and representations, whether oral or in writing. The terms and conditions of this EULA may not be modified, deleted or superseded by terms and conditions in any other documents related to the applicable transaction, whether it be Your terms and conditions or any other documents supplied by You during the purchase process. You may not modify the terms of this EULA without COMPANY’s mutual written consent. "
8775,"U.S. Government Restricted Rights Legend. If the Software is acquired by any agency or other part of the U.S. government in a transaction subject to the Federal Acquisition Regulations or the Defense Federal Acquisition Regulations, the Software is furnished with Restricted Rights. Use, duplication, or disclosure of the Software by the U.S. government is subject to all applicable restrictions set forth in such Regulations, as amended from time to time, including subparagraphs (c)(1) and (2) of the Commercial Computer Software - Restricted Rights clause at Section 48 C.F.R. 52.227-19."
4648,Either party may terminate this Agreement at any time if the other party has breached a material term of this Agreement that has not been cured within 30 days of notice from the non-breaching party. Customer acknowledges and agrees that termination of this Agreement will not relieve it of any obligation to pay any accrued and unpaid charges. Termination of this Agreement will terminate Customer’s right to access and use the Services. All provisions that by their nature and terms should survive the expiration or termination of this Agreement will continue in full force and effect notwithstanding the termination of this Agreement.
2925,"Abide by the terms and conditions of this Agreement, the Software License Agreement, and any and all other agreements with COMPANY;"
8788,"U.S.C. § 1341 and 41 U.S.C. § 6301), since the AGENCY Customer commits to pay an unknown amount at an unknown future time. The violation occurs when the commitment is made, i.e., when the agreement featuring this clause is incorporated into a Government contract, and not when the clause is triggered."
9141,"Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future."
2349,5.1. Fees and Expenses. Ordering activity agrees to compensate Company for the purchase of the Company Service. Ordering activity will mail payments to the address set forth below:
7783,TERMS AND CONDITIONS
6416,"Notices. All communications under this Agreement shall be in writing and shall be deemed to have been duly given (i) upon personal delivery, (ii) upon deposit in the mail if mailed by certified mail, return receipt requested, postage prepaid, or (iii) upon deposit with a recognized courier with next-day delivery instructions."
8429,"This COMPANY ORDERING ACTIVITY AGREEMENT (this “Agreement”) is made as of the Effective Date (as shown on the signature page below), by and between COMPANY LLC, a STATE limited liability company (“Company ”) and the party set forth on the signature page hereto (“Ordering Activity”). Company and Ordering Activity are sometimes referred to as the “Parties” and each individually as a “Party.”"
4571,"During the License Term, the Contractor Product(s) will substantially conform to the Documentation, In the event that a material defect is identified by Customer, then Contractor, at its sole option and expense, (i) may make reasonable efforts to correct defects in the Contractor Product(s) that are documented by Customer, and confirmed by Contractor, or (ii) may replace the defective Contractor Product(s), or (iii) if Contractor deems neither of the foregoing are commercially practicable, terminate the license granted herein with respect to the applicable Contractor Product(s), accept return of the defective product(s) and grant Ordering Activity a pro-rated refund of the unused portion of the license fees paid with respect the applicable Contractor Product(s). Contractor’s obligation of liability hereunder shall be to replace or make reasonable efforts to take corrective action with regards to such defect in a single copy of the defective Contractor Product(s). Notwithstanding the foregoing, Contractor shall have no obligation to correct or replace copies of any Contractor Product(s) that Ordering Activity has made in accordance with the provisions of this Agreement. This warranty shall not apply if the Contractor product(s) have been (a) altered, modified, or enhanced; (b) subjected to misuse, negligence, computer or electrical malfunction; or (c) used, adjusted, installed or operated other than in accordance with the Documentation, or as authorized in writing by Contractor. Furthermore, no warranties shall apply in the event of an uncured breach of this Agreement by Ordering Activity for which notice of breach has been given hereunder. "
4777,"Except as authorized in writing by COMPANY, neither LICENSEE nor their personnel, agents or any subcontractor shall duplicate, use, or disclose any proprietary information supplied by COMPANY during the course of this LICENSE so long as, and to the extent that, the information does not become part of the public domain, does not correspond to information furnished or made known to LICENSEE by a third party without restriction as to its use, or was not within LICENSEE possession at the time of disclosure by the disclosing party. LICENSEE hereby grants COMPANY"
7963,The foregoing exclusion/limitation of liability shall not apply to (1) personal injury or death resulting from COMPANY’s negligence; (2) for fraud; or (3) for any other matter for which liability cannot be excluded by law.
250, 1.26. A Time-Limited License is any of the above-defined licenses but for a limited time only. Some COMPANY Products or Product features/functionality are offered only on a Time-Limited License basis. All Time-Limited Licenses are non- refundable. Any Time-Limited License may be renewed by You for additional periods of time.
2708,"8. Term and Termination of Agreement. The term of such License shall be for the term purchased by the Customer, unless sooner terminated pursuant to this EULA (“Term”). If no term is set forth, the Term shall commence on the Agreement’s Effective Date and shall continue unless sooner terminated or cancelled pursuant to this EULA (“Term”). This EULA shall terminate upon the earlier to occur of: a) expiration of the Term, or b) by mutual agreement of the Parties. Upon termination, Customer agrees to return all copies of COMPANY and any other software or enhancement provided either before or after the date of this EULA by Licensor and all other materials pertaining to COMPANY, including all copies thereof and to permanently delete all copies of COMPANY and any other COMPANY product or enhancement from all computers or storage devices under Customer's control. To the extent any COMPANY enhancement, Software or product is stored on computer hardware and cannot be physically returned, Customer agrees to immediately and permanently delete any such enhancement, software or product."
2314,5. PRODUCT for Engineering Applications. Each license for PRODUCT for Engineering Applications permits the management and administration of license servers and processing of reports associated with the licensed number of Users within Ordering Activity’s organization who access the software application identified by a distinct vendor daemon name(s) (“Vendor Daemon”). PRODUCT for Engineering Applications may be installed on a single named server identified by a distinct server identification (“HostID”). A set of redundant servers is considered a “single named server” for purposes of this license.
1277,"11. This Agreement shall be construed, interpreted and governed by the Federal laws of the United States. Company reserves all rights not specifically granted in this Agreement."
1176,"10. Buyer acknowledges that all intellectual property related to Products is the property of COMPANY. Buyer shall not reverse engineer, have Products reverse engineered, and shall not aid a third party in reverse engineering Products. Unless otherwise agreed in writing with COMPANY, Buyer has no rights to use any of “COMPANY” trade names, trademarks, service marks, logos, domain names, or other distinctive product features. Buyer agrees that it shall not remove, obscure, or alter any proprietary rights notices (including copyright and trademark notices) which may be affixed to or contained within Products."
8198,"The terms of this License will, if and when using the Software provided by Licensor, form a legally binding agreement between Licensor and the Licensee."
164,"
CPU Core
A “CPU Core” is a single independent physical processing unit (execution core) within a CPU. In the case of Virtual Machines, the number of CPU Cores will be reported by the System.
"
5535,"In the event that Subscriber violates any provisions in Sections 4.2 or 4.3 or otherwise uses the Website Services in a manner that causes or in COMPANY’s good faith judgment is likely to cause damage or disruption to the Website Services and/or other subscribers’ use of the Website Services, COMPANY reserves the right to suspend Subscriber’s access to the Website Services and/or take down or remove any offending Subscriber Content without notice to Subscriber (provided that COMPANY will make commercially reasonable efforts to provide advance notice of such suspension where possible)."
5707,"Inurement. The rights, restrictions, limitations, disclaimers and remedies granted to, retained by, or for the benefit of COMPANY will inure to the benefit of and will be enforceable by COMPANY and its licensors, successors and assigns. You may not assign your rights, obligations and interest in and to this License without the prior written consent of COMPANY. The obligations, covenants and rights which apply to you will inure to your benefit and will be binding on you and your permitted successors and assigns."
3533,Calculation of the Up-Time Commitment shall exclude unavailability of the Hosted Services caused by any of the following:
6577,"Ownership and License.
This SERVICE LEVEL AGREEMENT (“SLA”) applies to the Licensee’s use of COMPANY’ Software-as-a-Service (“SaaS”) and hosted software services (collectively with SaaS, “Hosted Software”)."
7013,"Repair. Repair service after expiration of the warranty for product is available from COMPANY. Product returned to COMPANY must be sent shipment prepaid, and Buyer must obtain authorization prior to returning product. COMPANY will repair product on a time and materials basis. Buyer agrees to pay for the return cost of shipping repaired product to Buyer."
3655,Company Algorithms
6043,"Limitations & Exclusions. COMPANY will not be responsible for providing Support Service relating to the following: (a) problems that result from Customer’s improper use of any software or hardware; (b) problems caused by changes, alterations or revisions made by Customer or on Customer’s behalf (other than by COMPANY); (c) problems caused by Customer’s data, network, operational or other environmental factors not within the direct control of COMPANY; (d) third party databases; (e) software customizations; (f) any use of the Software in violation of this Agreement; and (g) support related to any problems or errors caused directly or indirectly by any hardware not in accordance with COMPANY specifications. If Customer authorizes COMPANY to respond to any maintenance or support claims arising from the foregoing by issuing a Government Purchase Order, signed by both parties. Customer will reimburse COMPANY for all reasonable time spent in responding to any maintenance or support claims arising from the foregoing, repairing any of Customer’s alterations or revisions to the Software and correcting problems or other defects resulting from the occurrence of one or more of the events described in the items above. Such services will be invoiced to Customer at COMPANY’s then current AGENCY Pricelist time and material rates. Ordering Activity Licensee agrees to pay any travel expenses in accordance with Federal Travel Regulation (FTR)/Joint Travel Regulations (JTR), as applicable, Ordering Activity shall only be liable for such travel expenses as approved by Ordering Activity and funded under the applicable ordering document. In addition, Customer is obligated to continuously back up its data, programs and files. Customer is obligated to fully test the COMPANY software within their environment prior to initial go-live and subsequent to any updates, upgrades, system crashes or outages, or backups."
4132,Consideration and Payment.
6493,On expiration or termination of the Agreements for whatever reason:
2306,"5. Limited Warranty. Company warrants that for a period of 90 days from the date of delivery of the Product to Licensee (but in case of resale by an authorized Company reseller, commencing not more than ninety (90) days after original shipment by Company ): (i) the media on which the Product is furnished will be free of defects in materials and workmanship under normal use; and (ii) the Product substantially conforms to its published specifications. Except for the foregoing, the Product is provided AS IS. In no event does Company warrant that the Product is error free, that it will operate with any software or hardware other than that provided by Company or specified in the documentation, or that the Product will satisfy Licensee’s own specific requirements. Company shall use commercially reasonable efforts through the use of industry standard virus protection software and other customary procedures to screen any Product provided or made available by it to Licensee to avoid introducing any “virus” that materially disrupts the proper operation of the Product. If such a virus is found, Company shall use commercially reasonable efforts to assist Licensee in mitigating the effects of the virus at no extra cost to Licensee."
8524,"This license (“License”) applies to the software product (“Product”) you have licensed from Company, Inc. (“Company”), including any and all Products which communicate with the Product for which this License is specifically executed, and any published corrections, updates, new releases and new versions of such software. This License is a legal agreement between Company and the single entity (“Licensee”) that has acquired Product from Company under applicable terms and conditions. Company The Product includes software that is subject to open source licenses and such open source software is licensed under the terms of the license that accompanies such open source software. To the extent portions of the Product are distributed under and subject to open source licenses obligating Company to make the source code for such portions publicly available (such as the GNU General Public License (“GPL”) or the GNU Library General Public License (“LGPL”)), Company will make such source code portions (including Company modifications, as appropriate) available upon request for a period of up to three years from the date of distribution. Such request can be made in writing to ADDRESS, ATTN: Legal. You may obtain a copy of the GPL. Nothing in this Agreement limits Customer’s rights under, or grants Customer rights that supersede, the terms and conditions of any applicable end user license for such open source software; however the licenses to the Product include the right to use the open source software included in the Product in the same manner and to the same extent as the Product."
8767,"U.S. Government End Users. The Service qualifies as “Commercial Items”, as that term is defined in 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation”, as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are licensed to U.S. Government end users: (a) only as Commercial Items; and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein."
5681,Intellectual Property Rights
3040,All ADR proceedings shall be conducted in the United States and in the English language.
6486,"of ADDRESS,"
7346,"Should LICENSEE allow Maintenance and Support coverage to lapse at any time, then LICENSEE chooses to reinstate its Maintenance and Support by issuing a new purchase order, LICENSEE will be required to (a) pay the back support from the date of lapse and (b) purchase a Support Plan in accordance with the AGENCY price list covering the twelve-month period from the date of reinstatement."
6338,NON-EXCLUSIVE LICENSE TO USE COMPANY PRODUCTS
3760,"Company may be deployed in multi-tiered, clustered environments. This means that web, application, and database tiers can be separated and deployed across clustered servers. This type of deployment generally provides better scalability, reliability, and efficient use of resources than a single server deployment. The infrastructure details of this type of deployment are outside the scope of this document, but can be summarized as follows:
· A load balancer provides a single point of entry for all inbound application traffic. The load balancer distributes all web service requests to the web tier according to various load-balancing algorithms.
· The web tier serves up static application assets (HTML pages, Flash content, CSS, etc.) and proxies web service requests to the application tier. The web tier consists of one or more clustered web nodes (servers) running PRODUCT HTTP Server. The web tier is deployed across multiple subnets attached to Internet gateways for public accessibility through restricted server ports (80 and 443).
· The application tier contains and executes the web service code, which interacts with the database tier for data access. The application tier consists of one or more clustered app nodes running PRODUCT Application Server. The application tier is deployed across multiple private subnets (no Internet gateway), restricting access to web servers only.
· The database tier stores and replicates all application data. The database tier consists of a master database node and one or more slave database nodes for redundancy. The database tier is deployed across multiple private subnets (no Internet gateway), restricting access to application servers only."
5468,"In consideration of the Software License Fee paid by the Customer to the Company, the Company grants the Customer a perpetual, non-exclusive, limited, non-transferable, revocable license to install and use one production copy of the binary code version of the Software for the Customer's internal business purposes subject at all times to the conditions set out in Paragraphs 2.3, 2.4, 2.5 and 2.6 below for the full period of the copyright in the Software, unless this Agreement is terminated in accordance with Section 14.3 or 14.4(a) of the MSA (as detailed in Section 14.6 of the MSA). The Customer acknowledges that the Software License Fees do not include any Services (including but not limited to installation, support, maintenance, hosting or professional services), which may be provided if such Services are separately agreed in an Agreement subject to payment of the applicable Service Fees."
6743,"Prior to disposing of any media or apparatus containing any part of the Licensed Product, Licensee shall completely destroy such part of the Licensed Product contained therein. Further, any Licensed Product specifically licensed for evaluation purposes, without charge or for a nominal charge, shall be deemed a free evaluation license and may be used for purposes of evaluation for a paid license only, and not for any productive use. Licensee acknowledges that the Licensed Product may be distributed alongside or contain or use certain third party software (“Third Party Software”). THIRD PARTY SOFTWARE IS (IN ADDITION TO THE TERMS AND CONDITIONS OF THIS AGREEMENT), SUBJECT TO AND GOVERNED BY (AND LICENSEE AGREES TO, AND SHALL INDEMNIFY CICOMPANY FOR NONCOMPLIANCE WITH) THE RESPECTIVE LICENSES FOR THE THIRD PARTY SOFTWARE AVAILABLE AT . To the extent the terms of the third party software require an offer to provide source code or related information, such offer is hereby made. Any request for source code or related information should be directed only to:
"
1070,"1.20. Continental License means a multi-user license for use of the Licensed Materials at multiple sites within one geographic continent by a specified number of users. COMPANY refers to continents as North America, South America, Europe, Africa and Asia Pacific excluding China. If a Continental License is to be used by You or Affiliates of Yours at different locations all such locations must be designated in the applicable purchase order and invoice."
7564,"Support Services. Support Services includes all functional and how-to product support. Typical issues include: basic Software how-to guidance, and basic software trouble- shooting. Support Services do not include online training. Support Services may also be used as necessary for Maintenance Services if Licensee exceeds its purchased Maintenance Services."
3368,"b. Ordering Activity Responsibilities and Obligations. Ordering Activity: (i) is solely responsible for the use of the Software by Ordering Activity and Ordering Activity’s employees, agents, contractors, representatives and any other personnel authorized by Ordering Activity to access the Software (collectively, “Users”); (ii) shall require Users to comply with the terms of this Agreement and User license agreement required at the time of installation (“EULA”); and (iii) shall comply with all applicable federal, state, local, foreign and international laws, rules, regulations, ordinances, treaties and governmental orders (collectively, “Laws”) in using the Software (including, without limitation, (A) all anti-bribery laws (including the Foreign Corrupt Practices Act (US) and the Anti Bribery Act (UK)); and (B) all export control laws and regulations (including the U.S. Export Administration Regulations)."
6720,Pretending to be anyone you are not -- you may not impersonate another person;
5529,"In the event that any provision of this EULA is declared invalid or unenforceable, the remaining provisions of this EULA shall be applicable."
7322,"Severability. In the event any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions of this Agreement will remain in full force."
2004,"3.3 If, during the Warranty Period, the Product proves defective COMPANY shall, at its option, provide Warranty Service in accordance with Clause 4."
8714,"TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Company OR ITS LICENSORS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES, WHICH SHALL INCLUDE, WITHOUT LIMITATION, DAMAGES FOR PERSONAL INJURY, LOST PROFITS, LOST DATA AND BUSINESS INTERRUPTION) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE PRODUCT, EVEN IF Company HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, Company'S ENTIRE LIABILITY UNDER THIS EULA SHALL BE LIMITED TO THE INITIAL FEE PAID BY YOU FOR THE SOFTWARE PRODUCT. The foregoing limitation of liability shall not apply to (1) personal injury or death resulting from Licensor’s negligence; (2) for fraud; or (3) for any other matter for which liability cannot be excluded by law."
2130,"4. PRODUCT SUPPORT. Refer to the documentation for the SOFTWARE for product support. If further support is still required, it is available through the COMPANY website at www.company.com."
5676,"Intellectual Property Protection. Licensee shall not remove, alter, or obscure any copyright, patent, trade se- cret, proprietary rights, or other legal notices appearing in or on copies of any Products, Licensed Software, Documenta- tion, or COMPANY Confidential Information, and shall repro- duce all such notices on any copies of such items made by or for Licensee."
1308,"12. Applicable Laws and General Provisions. This license is governed by and shall be interpreted in accordance with the laws of Canada and British Columbia ,, excluding its principles of conflict of laws and the United Nations Convention on Contracts for the International Sale of Goods, which is expressly excluded. All disputes and claims of whatever nature shall be adjudicated by a court of competent jurisdiction in British Columbia. You may not export the Software in violation of applicable export laws and regulations. Company is not obligated under any other agreements unless they are in writing and signed by an authorized representative of Company. This License, together with the underlying GSA Schedule Contract, Schedule Pricelist, Purchase Order(s), constitutes the entire agreement between the parties with respect to the use of the Software and supersedes all prior or contemporaneous understandings regarding such subject matter. To the extent the terms of any Company policies or programs for support services conflict with the terms of this license, the terms of this license shall control. If any provision of this license is held to be void, invalid, unenforceable or illegal, the other provisions shall continue in full force and effect. Any translation of this License is done for local requirements and in the event of a dispute between the English and any non-English versions, the English version of this License shall govern."
6494,On our Privacy Policy Page
6187,"Miscellaneous: This EULA is the exclusive agreement between the parties concerning the subject matter hereof and supersedes any and all prior oral or written agreements, negotiations, or other dealings between the parties concerning such subject. This EULA may only be modified or amended through an amendment or new agreement in writing duly executed and signed by the parties. If any action is brought by either party to this EULA against the other party regarding the subject matter hereof, the prevailing party shall be entitled to recover, in addition to any other relief granted, reasonable attorneys' fees and expenses of litigation . Should any term of this EULA be declared void or unenforceable by any court of competent jurisdiction, such declaration shall have no effect on the remaining terms of this EULA. The failure of either party to enforce any rights granted hereunder or to take action against the other party in the event of any breach hereunder shall not be deemed a waiver by that party as to subsequent enforcement of rights or subsequent actions in the event of future breaches. If either party is prevented from performing or is unable to perform any of its obligations under this EULA due to causes beyond the reasonable control, including fire, casualty, terrorism, strike, lockout or riot, then the parties’ performance will be excused (force majeure). Notwithstanding the terms of the Federal, State, and Local Taxes Clause, the contract price excludes all State and Local taxes levied on or measured by the contract or sales price of the services or completed supplies furnished under this contract. The vendor shall state separately on its invoices taxes excluded from the fees, and the Customer agrees either to pay the amount of the taxes (based on the current value of the equipment) to the contractor or provide evidence necessary to sustain an exemption, in accordance with FAR 52.229-1 and FAR 52.229-3.
"
4142,Contact Title:
9145,"YOU ACKNOWLEDGE AND AGREE THAT THE APP, INCLUDING ALL CONTENT CONTAINED THEREIN OR ACCESSED THEREBY, IS PROVIDED ON AN “AS IS’ AND “AS AVAILABLE” BASIS, AND THAT YOUR USE OF OR RELIANCE UPON THE APP IS AT YOUR SOLE RISK AND DISCRETION. TO THE EXTENT NOT PROHIBITED BY LAW, AT&TCOMPANY AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS HEREBY DISCLAIM ANY AND ALL REPRESENTATIONS, WARRANTIES AND GUARANTIES REGARDING THE APP, WHETHER ORAL, EXPRESS, IMPLIED OR STATUTORY, AND WHETHER ARISING BY LAW, STATUTE, USAGE OF TRADE, CUSTOM, COURSE OF DEALING OR PERFORMANCE OF THE PARTIES, OR THE NATURE OR CONTEXT OF THIS LICENSE, AND INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON- INFRINGEMENT. FURTHERMORE, AT&TCOMPANY AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS MAKE NO WARRANTY THAT (I) THE APP WILL MEET YOUR REQUIREMENTS; (II) THE APP WILL BE UNINTERRUPTED, ACCURATE, RELIABLE, TIMELY, SECURE, FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS OR ERROR-FREE; (III) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL ACCESSED OR OBTAINED BY YOU THROUGH THE APP WILL BE AS REPRESENTED OR MEET YOUR EXPECTATIONS; OR (IV) ANY ERRORS IN THE APP WILL BE CORRECTED OR THAT THE APP WILL BE MAINTAINED. YOU ACKNOWLEDGE THAT THE APP IS NOT INTENDED OR SUITABLE FOR USE"
3557,"Changes to Services. COMPANY continually changes and improves the Services. COMPANY may alter functionality from the Services at any time without prior notice to enhance a previously purchased capability, add additional capabilities to the Services, or otherwise improve the functions of the Services. However, COMPANY will endeavor to provide the Customer with prior notice if we make a change to the Services."
924,"1. Equipment. COMPANY will host Cloud Software using servers, switches, routers, cabling and other equipment and infrastructure (""Equipment"") provided by COMPANY."
8391,THIS AGREEMENT SHALL NOT IMPAIR THE U.S.
6255,Neither these remedies nor any product support services offered by COMPANY are available outside of the Country of America. The above warranty applies to the software and not the trial version.
5228,"Hardware Repair Service - 1, 2 and 3 year terms from date of purchase"
2264,5. Acceptance. A Licensed Product shall be deemed accepted by Licensee unless Licensee notifies Licensor in writing of a material defect in the Licensed Product within thirty (30) business days after delivery and commencement of the Operating License.
247," 1.1.11. “Original Purchase Document” means that agreement or those agreements between COMPANY and the Licensee specifying terms of purchase of the Licensed Software including, for example, term and support requirements. Exemplary original purchase documents include, but are not limited to, the underlying GSA Schedule Contract, Schedule Pricelist, Purchase Order(s), master agreements, purchase orders, hardware purchase agreements, and software license agreements. In the event there is a deviation in any term between a signed original purchase document and this agreement, the terms of the signed original purchase document will govern. "
7314,"Severability. If any provision of this Agreement is determined to be unenforceable by a court of competent jurisdiction, that provision will be severed and the remainder of terms will remain in full effect."
8299,"This Agreement constitutes the entire understanding and agreement between Company and Customer with respect to the transactions contemplated in this Agreement and supersedes all prior or contemporaneous oral or written communications, including without limitation pre-printed terms and conditions on Customer’s purchase order, with respect to the subject matter of this Agreement all of which are merged in this Agreement. This Agreement shall not be modified, amended or in any way altered except by an instrument in writing signed by authorized representatives of both parties. In the event any provision of this Agreement is found invalid or unenforceable pursuant to judicial decree, the remainder of this Agreement shall remain valid and enforceable according to its terms. Any failure by Company to strictly enforce any provision of this Agreement will not operate as a waiver of that provision or any subsequent breach of that provision. There are no intended or implied third party beneficiaries of this Agreement. The following provisions shall survive any termination or expiration of this Agreement: Sections 2 (Restrictions), 4 (Term and Termination), 5.1 (Fees and Expenses), 9 (Limitation of Liability), 10 (Confidentiality), 11.2 (Feedback), 12 (Governing Law/Jurisdiction), 13 (General), 15 (U.S. Government Rights), 16 (Audit), 17 (Force Majeure), and Customer’s indemnity obligations hereunder. Company may assign any of its rights or obligations hereunder as it deems necessary. IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT IN THE EVENT ANY REMEDY HEREUNDER IS DETERMINED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, ALL LIMITATIONS OF LIABILITY AND EXCLUSIONS OF DAMAGES SET FORTH HEREIN SHALL REMAIN IN EFFECT. "
5407,"IF YOUORDERING ACTIVITY DO NOT AGREE TO THESE TERMS:
• DO NOT DOWNLOAD, INSTALL, COPY, ACCESS OR USE THIS SOFTWARE, AND
• PROMPTLY RETURN THIS SOFTWARE AND PROOF OF ENTITLEMENT TO THE PARTY FROM WHOM YOU ACQUIRED THEM
"
19," CHOICE OF LAW. This Agreement will be governed by and construed under the Federal Acquisition Regulation and laws of the United States, without reference to the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. Recourse against the Government, if any, must be made under the terms of the Federal Tort Claims Act or as a dispute under the contract disputes clause (Contract Disputes Act) as applicable. While a dispute is pending the Contractor shall proceed diligently with performance of this contract, pending final resolution of any request for relief, claim, appeal, or action arising under the contract, and comply with any decision of the Contracting Officer."
5185,"Government Indemnities. This is an obligation in advance of an appropriation that violates anti-deficiency laws (31 U.S.C. § 1341 and 41 U.S.C. § 6301), since the GSA Customer commits to pay an unknown amount at an unknown future time. The violation occurs when the commitment is made, i.e., when the agreement featuring this clause is incorporated into a Government contract, and not when the clause is triggered. The Interim FAR Rule dated June 21, 2013 and the Office of Legal Counsel opinion dated March 12, 2012 prohibit such indemnifications. All Manufacturer Specific Terms referencing customer indemnities are hereby superseded."
3027,"Agreement means this document containing the terms and conditions of sale, the together with the underlying GSA Schedule Contract, Schedule Pricelist, the Software Licence Agreement;"
3216,Application FULL CLIENT LICENSE
404,"“AREA OF INTEREST”: means the geographical part selected by the END-USER, for which the END-USER is hereby granted rights under the EULA."
5267,"Hosting Infrastructure
Company utilizes COMPANY IaaS* to provide a stable, reliable, scalable, and secure cloud-based SaaS platform. The multi-tenant architecture of the platform allows for Ordering Activity organizations to get up and running with Company quickly and easily.
Additionally, Company supports Ordering Activity-hosted, on-premises installations of the platform. Company may be hosted in a single server environment, or in a multi-tiered, clustered environment, on virtual machines or dedicated hardware. Ordering Activity-hosted installations may be deployed with a custom architecture suitable for Ordering Activity needs. Please see the Technical Services section for more information regarding Ordering Activity-hosted installations.
*See Appendix A for technical documentation regarding Amazon Web Services.
"
3191,APPENDIX C – STATEMENT OF WORK
5744,Its:
883,"1. LICENSE GRANT. Company hereby grants the Ordering Activity under GSA Schedule contracts(“Customer” “You” or “Ordering Activity”) a revocable, nontransferable, and non-exclusive license to use the Software Product strictly in accordance with the terms of this License in machine-readable, object code form only. This License shall extend to all updates, upgrades, and revisions supplied by Company or its affiliates, unless otherwise determined by Company.
1.1 Customer may install and access the registered version of the Software Product on one (1) computer workstation only. Customer may make one backup copy of the Software Product for use if the original is damaged.
1.2 Customer is licensing the Software Product for end use only and not for resale or distribution, which is prohibited.
1.3 The License shall be effective until terminated. CompanyUpon the termination of this License Agreement in accordance with the Federal Acquisition Regulation and Contract Disputes Act, (a) all rights granted to Customer hereunder cease; (b) Customer shall no longer be authorized to use or possess the Software Product; (c) Software Product license keys shall be terminated; and (d) Customer shall no longer be able to use or access the Software Product. The provisions of Sections 2, 3, 4, 5, 6, 9, 10, 11, 12, and 13 will survive the termination of this License Agreement. "
6344,"non-refundable for the period such Extensions are used by You; You may, however, receive a pro-rated credit for future"
2934,access all or any part of the Services and Documentation in order to build a product or service that competes with the Services and/or the Documentation; or
4939,"FEES. Orders made under this Software License Agreement are not subject to cancellation subsequent to the receipt of the purchase order by Company. Unless otherwise specified in the associated Quote, payment for purchases of licenses to use the Company software product is due immediately 30 days after receipt of invoiceupon software download. Unless otherwise specified in the associated eprentise Quote, payment for purchases of licenses to use all other eprentise software products requires an 80% commitment fee of the grand total, due by the earlier of the time of installation of the software or a date set by the Quote. The remaining balance of 20% is due by the earlier of the date of delivery of the first test run, or a date set by the Quote. Payment must be received by Company before a license for the production cutover will be issued to the Customer. Payment must be in US Dollars (USD) and made by wire or ACH.
If issues arise during or after test or production runs and it is determined that Customer failed or elected not to test thoroughly the results obtained during test runs, or that the issues are not attributable to use of the software, Customer may be billed invoiced for eprentise’s time spent in resolving those issues on a time and materials basis. In the event of such issues, eprentise will notify customer and invoice Customer for payment, and Customer agrees to remit the payment. "
6266,"New Releases
Company may, from time to time, prepare and make available to its customers new releases of the Software. During the Support Term, Ordering Activity will be eligible to receive any new releases which Company in its sole discretion elects to make available without charge to its customers who are receiving Support with respect to the Software. Company may, from time to time, introduce software products which contain additional or different functionality or introduce new features and for which Company charges a separate fee. Ordering Activity shall not be entitled to receive such software products or features without paying such separate fee set forth in the purchase order issued by Ordering Activity.
Company shall be obligated to provide Support only with respect to the current major release and the immediately preceding major release of the Software. A major release is signified by a change to the number to the left of the version’s first decimal point (e.g., from 1.x to 2.x). "
7615,"System Security
The COMPANY main data center is a Top Secret cleared facility, and FedRamp, FISMA, and FIPS compliant."
8519,"THIS IS AN END-USER LICENSE AGREEMENT (THE “LICENSE”) FOR THE COMPANY SOLUTIONS, INC. (“COMPANY”) SOFTWARE AND DOCUMENTATION (COLLECTIVELY, THE “SOFTWARE PRODUCT”). PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE CAREFULLY. BY BOTH PARTIES EXECUTING THIS LICENSE IN WRITING, YOU ACCEPT AND AGREE TO THESE TERMS . IF YOU DO NOT ACCEPT AND AGREE TO THESE TERMS IN THEIR ENTIRETY DO NOT EXECUTE THIS AGREEMENT IN WRITING. BY ACCEPTING THIS LICENSE, YOU ARE BOUND BY THE TERMS AND CONDITIONS SET FORTH HEREIN, INCLUDING THE WARRANTY DISCLAIMERS AND LIMITATION OF LIABILITY PROVISIONS."
3854,"Company shall state separately on invoices taxes excluded from the fees, and the Customer agrees either to pay the amount of the taxes (based on the current value of the equipment) or provide evidence necessary to sustain an exemption, in accordance with FAR 52.229-1 and FAR 52.229-3 Company’s net income. Company for its failure to pay any applicable sales or use taxes. "
8741,"Transfer licenses to, or sublicense, the Service to any third party; or Copy or use the Software except as specified in this Agreement or a Service Order Form. Use or allow others to use the Server Software or any Server in such a manner as to permit additional users (beyond the number stated in the Order Form) to use the Service."
7249,Security Violations
6442,"Notwithstanding the content of this Section 9 and in accordance with AGENCYR 552.212-4(w)(1)(iv) and AGENCYR 552.212-4(d) Disputes, the AGENCY MAS Contractor and COMPANY shall continue to perform while pursuing its right for an alleged breach of the Conditions under the Contract Disputes Act (41 USC Chapter 71) or other applicable Federal statute."
4119,"Confidentiality. Each party will: (a) protect the other party’s Confidential Information using commercially reasonable efforts; and (b) not disclose the Confidential Information, except to affiliates, employees, contractors, agents, and professional advisors who need to know it and who have agreed in writing to keep it confidential. Each party (and any permitted recipient to whom a party has disclosed Confidential Information of the other party) may use Confidential Information only to exercise rights and fulfill its obligations under this Agreement. Nothing in this Agreement will prevent COMPANY from using or disclosing the Customer’s Confidential Information in any manner permitted by COMPANY’s privacy policies."
3974,"COMPANY, INC."
7707,"Term. A Subscription license is effective upon the earlier of the date specified in the Order or upon the date on which Company makes the Service available to Client for access and use (hereinafter referred to as the “Effective Date”) and shall remain in effect for the Subscription Term or for as long as the Client continues to pay the applicable Subscription Fees to Company or its authorized reseller or distributor , or for such other term (and on such other terms and conditions relating thereto) as the Client and Company or its authorized reseller or distributor may agree upon in writing. "
2587,"7. System Monitoring. COMPANY will monitor the performance characteristics of system and network components in real-time. COMPANY will perform system-level polling of the hardware, operating system and applications of each server to identify abnormal system-level conditions. COMPANY will perform network-level monitoring on the hardware interface of each component of the Equipment necessary to the network component of the Cloud Site."
6229,Name Agreements” (Sep. 2013). This Agreement shall bind the Parties and their permitted successors and assigns.
6887,"Publicity. The Company may include your name and logo on its customer lists and reference the fact that you are a customer of the Company, subject to the Company's confidentiality obligations under Section 4. However, neither party may issue a press release regarding this Agreement without the other party's prior written approval (which will not be unreasonably withheld or delayed)."
2191,"4.1.7 To repair damage, malfunction or degradation of performance resulting from any use of the Product in any manner, or in any environment, not meeting with operating specification set forth in the Product Materials; or,"
8686,"to share the PRODUCT and/or any VAP with AFFILIATED END-USERS in the framework of a Joint Project, subject to the following cumulative conditions:"
6697,"Please refer to the COMPANY student license requirements or contact COMPANY for further information on what is a ""Qualified Student User,"" and about other licensing options that may be available."
1291,"11.2. Prior to referring a matter to arbitration pursuant to clause 11.1, the Parties shall:
(a) formally refer the dispute to their respective contract managers for consideration;
(b) if the respective contract managers are unable to resolve the dispute after five (5) days (or such other period as is agreed between the Parties) from the date of referral, refer the dispute to the respective chief executive officers (or their nominee) of each Party; and
(c) in good faith explore the prospect of mediation.
11.3. Nothing in this clause shall prevent a Party from seeking urgent equitable relief before an appropriate court.
"
2080,"4. INTELLECTUAL PROPERTY RIGHTS
You acknowledge that all Intellectual Property Rights in the Licensed Materials are and will remain the sole property of COMPANY or it licensors. Nothing contained in this EULA will be construed as conferring by implication, estoppel or otherwise upon You any ownership, license or other right except the licenses and rights expressly granted herein to You. Inclusion of any Libraries within Licensed User Products in no way confers upon You any ownership or other rights in such Libraries. Ownership of derivative works should be as set forth in the copyright statute, 17 U.S.C. § 103 and the FAR clause at 52.227-14, but at a minimum, the Ordering Activity shall receive unlimited rights to use such derivative works at no further cost."
4772,"Example: In a 30-day month, if there were 200 minutes of Scheduled Maintenance and 100 minutes of Downtime, the Monthly Uptime Percentage for that calendar month would be:"
1305,12. NO WAIVER. The failure or delay by Company to enforce any of its rights hereunder or to take action against any party in the event of any breach of this License shall in no way be deemed a waiver of any subsequent or further actions in the event of a future or other breach of the License.
7378,software & intelligence updates
4689,End Users. End users are users who will have access to the Enterprise account.
5069,"Future Fees or Penalties. All Manufacturer Specific Terms that require the Government to pay any future fees, charges or penalties are hereby superseded unless specifically authorized by existing statutes, such as the Prompt Payment Act (31 U.S.C. § 3901 et seq.) or Equal Access To Justice Act (5 U.S.C. § 504; 28 U.S.C. § 2412).
"
4003,"COMPANY’ Proprietary Rights. Customer agrees that any and all intellectual property rights (the “IP Rights”) associated with the COMPANY Services are and shall remain the exclusive property of COMPANY and/or its licensors. Nothing in this Agreement intends to or shall transfer any IP Rights to, or to vest any IP Rights in Customer. Customer is only entitled to the limited use of the rights granted to Customer in this Agreement. Customer will not take any action to jeopardize, limit or interfere with any IP Rights. Customer agrees that any unauthorized use of the IP Rights is a violation of this Agreement, as well as a violation of applicable intellectual property laws. Customer acknowledges and understands that all title and rights in and to any third party content that may be accessed through the Services is the property of the respective content owners and may be protected by applicable patent, copyright, or other intellectual property laws and treaties. Customer may not copy, distribute, sell, resell, license, sub-license, reproduce, disclose, lend, transfer, convey, modify, decompile, disassemble or reverse engineer the Services and/or any of COMPANY’ technology or software for any purpose whatsoever. All IP addresses, COMPANY-based domain names and telephone numbers shall remain, at all times, the property of COMPANY and shall be nontransferable. Customer shall have no right to use such IP addresses, COMPANY-based domain names or telephone numbers upon termination or expiration of the applicable Service."
3155,"Any open source software provided hereunder will be provided pursuant to such open source software license terms and conditions. The license terms associated with open source software require that Company provide copyright and license information to Customer. A list of the open source software included in the Software or otherwise provided to Customer and applicable license terms is available at http://www.company.com/open-source/. Any provisions in this Agreement which differ from any open source software license are offered by Company alone and not by any other party. In no event will the third party open source providers be liable for any special, direct, indirect, or consequential damages or any damages resulting from loss of use, data, or profits, whether in an action of contract, negligence, or other tortious action, arising out of or in connection with the use or performance of the open source software even if Company or these providers have been advised of the possibility of such damages and whether or not such losses or damages are foreseeable. The Ordering Activity acknowledges third party terms but does not agree to be bound by them unless and until the Ordering Activity has reviewed the terms and agreed in writing to be bound by them."
2131,"4. Product Warranty, Indemnification. Company warrants, for sixty (60) days from shipment, that Product will perform in compliance with user manuals accompanying Product. If, within sixty (60) days of shipment, You report to Company that Product is not performing as described above, and Company is unable to correct it within sixty (60) days of the date You report it, You may return the non-performing Product at Company’s expense, and Company will refund amounts paid for such Product. The foregoing is Your sole and exclusive remedy. Company agrees to defend You from and against any third party claim or action based on any alleged infringement of any U.S. patent or copyright arising from use of the Product according to the terms and conditions of this Agreement (“Claim”), and Company agrees to indemnify You from damages awarded against You in any such Claim or settlement thereof, provided that (i) Company is promptly notified in writing of such Claim, (ii) You grant Company sole control of the defense and any related settlement negotiations, and (iii) You cooperate with Arbor in defense of such Claim. Notwithstanding the foregoing, Arbor shall have no liability to You if the infringement results from (a) use of the Product in combination with software not provided by Company; (b) modifications to the Product not made by Company; (c) use of the Product other than in accordance with the Documentation or this Agreement; or (d) failure to use an updated, non-infringing version of the applicable Product. The forego¬ing states the entire liability of Company with respect to infringement. Nothing contained herein shall be construed in derogation of the U.S. Department of Justice’s right to defend any claim or suit brought against the U.S. pursuant to its jurisdictional statute 28 U.S.C. § 516."
7390,Software License Agreement
7131,"RESTRICTIONS.
a. You may use the COMPANY only in accordance with this Agreement, the Documentation, and the order documentation presented when You obtained Your access to the COMPANY (""Order Documentation"").
b. You agree to comply with all restrictions. Depending on where You obtained the COMPANY and whether You have licensed the Software, Order Documentation may have been: (i) included in an online COMPANY shopping cart, Your Software product packaging, the terms of purchase of a third party app store, marketplace or other site or service from which You downloaded the Software (""App Store""), or other third party reseller/distributor terms; or (ii) presented directly by COMPANY, by an App Store provider, or by another third party reseller or distributor .
c. You will not: (i) reproduce, modify, create derivative works of, distribute, sublicense, or transfer the COMPANY; (ii) use the company for the benefit of any third party; (iii) circumvent mechanisms in the COMPANY intended to limit Your use (including without limitation any license expiry or time-out mechanisms); or (iv) reverse engineer, disassemble, decompile, or translate the COMPANY Sensor or Software, or attempt to derive the source code of the Software or non-public APIs for the Online Services, except as permitted by law.
"
4581,"Duty of Care. Each Party agrees that it will treat the disclosing Party’s Confidential Information with at least the same degree of care that it uses in protecting its own confidential and proprietary information, but in no event less than a reasonable degree of care."
2863,"9.10 This Agreement together with the underlying GSA Schedule Contract, Schedule Pricelist, Purchase Order(s), constitutes the entire agreement between the Parties with respect to the subject matter hereof and supersedes and invalidates all prior oral or written communications, understandings, representations or warranties relating to the subject matter hereof. Each Party warrants to the other that it has not relied on any such communications, understandings, representations or warranties in entering into this Agreement. In the event of a conflict between this Agreement and a Purchase Order, the Purchase Order shall prevail
9.11 Notwithstanding anything contained herein to the contrary, the provisions of clauses 2,4, 5, 6 and any other clauses which are intended to survive termination shall survive termination and continue in full force and effect thereafter.
9.12 This Agreement shall be governed and construed in accordance with the Federal laws of the the United StatesState of New York . The courts of the State of New York shall have non-exclusive jurisdiction as regards any claim or matter arising out of or in connection with this Agreement.
"
6507,one-off Services shall commence on the Commencement Date and shall continue until completion of such Services by the Company.
4650,"Either party may terminate this Agreement if the other party is in material breach or default of any obligation hereunder, and such breach or default is not cured within thirty (30) days of written notice from the other party. In addition, Customer may terminate this Agreement if (a) its contract with the Permitted User is terminated, in whole or in part, or if the services Customer provides to Permitted User pursuant to such contract are substantially diminished or (b) it chooses for convenience by providing ninety (90) days’ prior written notice. "
5109,General Provisions
5786,License
8577,"This Section 18.8 does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution. For the purposes of this Section, ""writing"" shall not include e-mail."
5182,Governing Law. This LICENSE and performance hereunder shall be governed by the Federal laws of the United States.
933,"1. License.
a. Grant of License. Subject to all of the terms and conditions of this Agreement, underlying GSA Schedule Contract and applicable Order Confirmation, COMPANY grants Ordering Activity a non-transferable, non-sublicensable, non-exclusive license to use Software for Internal Purposes at Ordering Activity’s site(s) only, but only in accordance with (a) the Documentation, (b) this Agreement and (c) the License Level. For the purposes of this Section, Software shall also include any Documentation and any Updates provided to Ordering Activity under this Agreement. For Software that will be used in a service provider role, the terms of Article IV shall apply; licenses not identified as “Service Provider” licenses on an Order Confirmation may not be used in a service provider capacity and shall be governed by this Article III. Distribution of installation programs of non-Ordering Activity products shall require a service provider license as governed by the terms of Article IV below.
b. License Models. Ordering Activity may be licensed pursuant to one of the following license models, which will be identified on the applicable Order Confirmation.
i. Node-Locked Licenses. If Ordering Activity has licensed Software on a node-locked basis, Ordering Activity may install and use one instance of the Software on a single computer either physically installed or on a virtual image on that computer only at Ordering Activity’s site(s) for Ordering Activity’s Internal Purposes only in accordance with the License Level. A node-locked license is limited to use by a single User on a single computer or virtual image; Ordering Activity may not install the Software on a shared computer. Copying a virtual image for the purposes of using the image either simultaneously or as a replacement on another machine is strictly prohibited.
ii. Concurrent Licenses. If Ordering Activity has licensed on a concurrent basis, Ordering Activity may install the Software on any machine at
Ordering Activity’s site(s) for Ordering Activity’s Internal Purposes only in accordance with the License Level. All machines using the Software must have the ability to communicate with a license server to be authorized to use the Software. For the purpose of certification as set forth in the Agreement, the number of concurrent Users is the highest number of Users that accessed the Software at any single point during the previous year.
c. Standalone Build Licenses: In addition to the use rights for the Software, Standalone Build Licenses may also be run on a separate Build System but only if run by automated processes or by a User. If Ordering Activity has licensed the PRODUCT, Ordering Activity may install and use one copy of the Software on a single computer residing on Ordering Activity’s premises only for Ordering Activity’s Internal Purposes.
d. Upgrades. Upgrades, if provided to Ordering Activity, may be licensed to Ordering Activity by COMPANY. Upgrades may be used only by the User of the original version of the Software that is being upgraded. After installation of an Upgrade, such User may continue to use the prior version(s) of the Software in accordance with the terms and conditions applicable to such version, provided that (i) the prior version(s) may only be used by the same User of the Upgrade; (ii) Ordering Activity acknowledges that any obligation COMPANY may have to support the prior version(s) may be ended upon the availability of the Upgrade.
e. Dual-Media Software. Ordering Activity may receive the Software in more than one medium (electronic and on a DVD, for example). Receipt of the Software in more than a single manner (electronic or on a DVD, for example) does not expand the license rights granted to Ordering Activity hereunder. Ordering Activity’s use of the Software is limited to the number of licenses (instances) that Ordering Activity has acquired overall, regardless of number or type of media on which it has been provided.
f. Transfers. Transfers of licenses that are the result of employee turnover or reassignment are allowed, provided that such transfers do not occur more frequently than annually."
5425,"IMPORTANT - READ BEFORE EXECUTING THIS AGREEMENT IN WRITING
DO NOT EXECUTE THIS AGREEMENT IN WRITING UNTIL YOU HAVE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS. BY BOTH PARTIES EXECUTING THIS AGREEMENT IN WRITING, YOU AGREE TO THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT EXECUTE THIS AGREEMENT IN WRITING.
COMPANY END USER LICENSE AGREEMENT "
3987,"COMPANY, Inc., the COMPANY logo, PRODUCT, PRODUCT, PRODUCT, PRODUCT, PRODUCT and PRODUCT are trademarks or registered trademarks of COMPANY, Inc. and COMPANY reserves all rights to names, logos, markers and trademarks. Other brands and product names are trademarks or registered trademarks of their respective owners. Microsoft and Visio are registered trademarks of Microsoft Corporation. Fluent is a trademark of Microsoft Corporation and the Fluent user interface is licensed from Microsoft Corporation."
2812,"9. User Submissions. You agree that any material, information or other communication you transmit or post to a Company website or provide to Company will be considered non-confidential and non-proprietary (""Communications""). Company will have no obligations with respect to the Communications and you agree that title to any such Communications will be shared with Company. You agree that Company and its designees are free to copy, modify, create derivative works, publicly display, disclose, distribute, license and sublicense through multiple tiers of distribution and licensees, incorporate and otherwise use the Communications and all data, images, sounds, text, and other things embodied therein, including derivative works, for any and all commercial or non-commercial purposes. Ownership of derivative works should be as set forth in the copyright statute, 17 U.S.C. § 103 and the FAR clause at 52.227-14, but at a minimum, the Ordering Activity shall receive unlimited rights to use such derivative works at no further cost"
1557,"16.7. If any provision of this Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not be affected or impaired thereby."
7107,Responsibility for Content
5389,"If you do not agree to the terms of this EULA, do not install, access or use the Licensed Software. "
2014,"3.4 Orderly Transfer & Post-Termination Obligations. Upon the expiration or termination of any Reseller Schedule for any reason whatsoever, if requested by Subscriber and the applicable Reseller, “COMPANY” will provide a reasonable amount of information, cooperation and other assistance to Subscriber, subject to compensation by Reseller for such assistance as separately agreed between Reseller and “COMPANY”. Upon written request, “COMPANY” will return Subscriber Data (in its then-current format and condition) at no additional fee. If not so requested by Subscriber within thirty (30) days of the effective date of termination, “COMPANY” may destroy Subscriber Data. If this Agreement is terminated for any reason any and all payment liabilities accrued prior to the effective date of the termination will survive. "
4296,"Customer shall pay to Company a finance charge of 1.5% per month, not to exceed the rate allowed by law, on any undisputed sums which are not paid by Customer when due. If Customer fails to pay any amount when due or shall otherwise default, Company, may, in addition to any other remedies Company may have at law or in equity, with written notice to Customer, suspend any services provided hereunder, or render it inoperable."
8988,Warranties. COMPANY warrants that the Software will materially perform the intended use defined as reporting on Salesforce Apex code unit test coverage and substantially in accordance with SOFTWARE written materials accompanying it.
7881,the Customer shall make as many back-up copies of the Customer’s Data as may be necessary in accordance with best computing practice and as regularly and fully as the Customer deems necessary for its business practices;
1423,"13.10 Force Majeure. Company shall not be responsible for any failure to perform or delay attributable in whole or in part to any cause beyond Company’ reasonable control, including but not limited to Acts of God (including, without limitation, earthquakes, fires, floods, landslides, tornadoes, hurricanes and severe storms), government actions, war, terrorism, civil disturbance, insurrection, sabotage, labor shortages or disputes, delays due to customs or other requirements imposed by foreign jurisdictions (or any agency or body thereof), shortage of energy or equipment, or Customer’s fault or negligence."
8983,"Warranties and Disclaimers COMPANY warrants that the Software will, for a period of sixty (60) days from the date of your receipt, perform substantially in accordance with Software written materials accompanying it. EXCEPT AS EXPRESSLY PROVIDED OTHERWISE IN AN AGREEMENT BETWEEN YOU AND COMPANY, ALL INFORMATION AND CONTENT ON THIS WEB SITE ARE PROVIDED ""AS IS"" WITHOUT ANY OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABLE QUALITY, SATISFACTORY QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING BY LAW, STATUTE, USAGE OF TRADE, OR COURSE OF DEALING. COMPANY ASSUMES NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THE INFORMATION OR CONTENT OR OTHER DOCUMENTS WHICH ARE REFERENCED BY OR LINKED TO THIS WEB SITE. REFERENCES TO CORPORATIONS, THEIR SERVICES AND PRODUCTS, ARE PROVIDED ""AS IS"" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS INFORMATION. SOME STATES/COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WEB SITE AND THE CONTENT HEREIN COULD INCLUDE TECHNICAL OR OTHER INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THIS WEB SITE. COMPANY MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED IN THIS WEB SITE AT ANY TIME. THIS AGREEMENT DOES NOT LIMIT OR DISCLAIM ANY OF THE WARRANTIES SPECIFIED IN THE GSA SCHEDULE 70 CONTRACT UNDER FAR 52.212-4(O). IN THE EVENT OF A BREACH OF WARRANTY, THE U.S. GOVERNMENT RESERVES ALL RIGHTS AND REMEDIES UNDER THE CONTRACT, THE FEDERAL ACQUISITION REGULATIONS, AND THE CONTRACT DISPUTES ACT, 41 U.S.C. 7101-7109. COMPANY software including software is subject to the U.S. Export Administration Regulations and other U.S. law, and may not be exported or re- exported to certain countries or to persons or entities prohibited from receiving U.S. exports (including Denied Parties, Specially Designated Nationals, and entities on the Bureau of Export Administration Entity List. Third-Party Products The mention of third parties and their respective products in the Content on this site is provided to you only as a convenience, is for informational purposes only and constitutes neither an endorsement nor a recommendation of such third parties or their products. All third-party products must be ordered directly from such third-party or its representatives, and all licenses and warranties relating to such third-party products, if any, are between you and such third-party."
4127,CONSENT TO COLLECT NON-PERSONAL INFORMATION; USE OF DATA; ENCRYPTION
7503,Subscription Fees” mean the fees paid by Client in accordance with the GSA Pricelist for the right to access and use the Services during the applicable Service Term
120," Unless otherwise notified by Customer, Customer agrees that its PII is not protected by any additional federal or state law requiring certain compliance terms by Company. To the extent possible, Customer will"
5448,"In addition, certain third party code may be provided with the Software. Ordering Activity acknowledges that different terms accompany third party licenses.The third-party license terms accompanying such code, will govern your use of such code. "
1125,"1.6 Additional Terms. Some Products are also subject to the additional terms below (the “Additional Terms”). Any content that we provide to you (such as Products, etc.) are licensed, not sold, to you, and may be subject to Additional Terms."
3608,"Commercial Use. If your License Key authorizes Commercial Use, you may use the software on more than one computer or on a network so long as you are the sole user of the Software. (A ""network"" is any combination of two or more computers that are electronically linked and capable of sharing the use of a single software program.) You will obtain a separate license for each additional user of the Software (whether or not such users are connected on a network). You may make only one copy of the Software for archival or backup purposes. You are not permitted to sell, lease, distribute, transfer, sublicense, or otherwise dispose of the Software, in whole or in part, for any form of actual or potential commercial gain or consideration."
8039,The obligation of COMPANY to provide technical support for the COMPANY Software licensed to the Ordering Activity shall be subject to the conditions described below.
2518,"6.3. COMPANY warrants Solution: (i) perform materially in accordance with the applicable Documentation a period of ninety (90) days from the Live In-Production Date (the “Warranty Period”); (ii) be compatible with the operating system and hardware on which it is designed to function; and (iii) not contain any software routine, malicious code, or instruction, component or combination of the foregoing that permits unauthorized access to Licensee’s IT network or can disable, delete, modify, damage or erase software or data. This limited warranty shall be void to the extent that any nonconformance of the COMPANY® Software results from (i) any use of the COMPANY® Software not in accordance with the Documentation; (ii) acts or omissions by someone other than COMPANY or (iii) the combination of the COMPANY Software with products, materials or software not approved by COMPANY. If the COMPANY® Software and associated media does not materially perform in accordance the warranties contained in this Section 6.3, then upon written notification by Licensee, COMPANY shall use commercially reasonable efforts to either (i) correct such defect or variation so as to cause the COMPANY® Software and associated media to materially perform in the manner set forth in the Documentation and the warranties contained in this Section 6.3 or (ii) replace the COMPANY® Software and associated media. The foregoing states COMPANY’s entire obligation and liability in connection with the warranty in this Section 6.3."
3897,"COMPANY warrants that at the time of delivery of the COMPANY Solution or Software, as applicable, and for ninety (90) days thereafter, the COMPANY Solution or Software, as applicable, will perform in substantial accordance with the Documentation. If during such period, the COMPANY Solution or Software does not perform as warranted and COMPANY is notified of the purported failure to perform, COMPANY including through an Authorized Reseller will, at its option, undertake to correct the COMPANY Solution or Software, replace the COMPANY Solution or Software free of charge or, if neither of the foregoing can be accomplished on a commercially reasonable basis, terminate this Agreement and refund to Customer the amount actually paid by Customer for the COMPANY Solution or Software, as applicable. The foregoing are Customer's sole and exclusive remedies for breach of warranty. The warranty set forth above is made to and for the benefit of Customer only. The warranty will apply only if: (a) the COMPANY Solution or Software, as applicable, have been properly installed and used in accordance with the instructions for use; and (b) no alteration, modification or addition has been made to the COMPANY Solution or Software. The COMPANY Solution and Software make use of certain third party hardware and software components. The terms and conditions associated with such components are provided with the components, detailed in a text file accompanying the Software and/or Hardware, or otherwise will be supplied as required. COMPANY INCLUDING THROUGH AN AUTHORIZED RESELLER (IF APPLICABLE) OTHERWISE PROVIDES NO WARRANTY WITH RESPECT TO SUCH THIRD PARTY COMPONENTS AND SHALL HAVE NO LIABILITY IN CONNECTION THEREWITH. EXCEPT AS SET FORTH ABOVE, COMPANY (INCLUDING THROUGH AN AUTHORIZED RESELLER IF APPLICABLE) MAKES NO WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY REGARDING OR RELATING TO THE COMPANY SOLUTION OR SOFTWARE OR ANY MATERIALS OR SERVICES PROVIDED TO CUSTOMER UNDER THIS AGREEMENT. COMPANY (ICLUDING THROUGH AN AUTHRIZED RESELLER IF APPLICABLE) SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE COMPANY SOLUTION, SOFTWARE OR HARDWARE AND ANY OTHER MATERIALS AND SERVICES PROVIDED HEREUNDER. NO WARRANTIES GIVEN BY AN AUTHORIZED RESELLER SHALL BIND COMPANY. COMPANY DISCLAIMS ANY SUCH WARRANTIES GIVEN BY AN AUTHORIZED RESELLER AND SHALL NOT BEAR ANY LIABILITY WITH RESPECT THEREOF."
8914,Use the Product to directly or indirectly provide a time-sharing or subscription service to any third party or to function as a service bureau or application service provider;
541,“Licensee” means the purchaser of an COMPANY Business Edition license and services from COMPANY identified in the Quote/Invoice referencing this Standard Terms and Conditions of Sale document (the “Agreement”)
1558,"16.8. Any provision of this Agreement, which by its nature or terms extends beyond the termination or expiration of this Agreement, shall remain in effect until fulfilled, and apply to respective successors and assigns."
7287,SERVICE LEVEL ASSURANCES
5686,"Intellectual Property Rights. No transfer of ownership of any intellectual property will occur under this Agreement. The Company retains all right, title and interest in and to all marks related to, processes, know-how and knowledge utilized in, and components of the Services, including all worldwide intellectual property and proprietary rights. All inventions, derivatives, discoveries, intellectual property, technical communications, and records originated or prepared pursuant to this Agreement, based on information obtained from the Company, or based on the Services or any part thereof, regardless of the Party responsible for the creation or discovery thereof or improvement thereto, shall be the Company’s exclusive property as if originally authored, created, conceived, modified or improved by Company. User agrees to, and shall, execute any document(s) or agreement(s) deemed necessary by the Company to solidify and evidence the Company’s right, title and interest therein, or to obtain any form of legal protection therefore. grants the Company a non-exclusive, perpetual, worldwide, royalty-free right and license to any intellectual property that is necessary for the Company and its designees to perform the ordered services. "
8339,This agreement is governed by United States Federal law.
2285,"5. Resources. The COMPANY Services may make available information, data, materials, services, products, merchandise, functionality or other resources (collectively, “Resources”), as well as references and links to such Resources. Resources may be made available by COMPANY or by third parties, and may be made available for any purpose, including for general information purposes. We make no representations as to the availability, accuracy, validity, timeliness, completeness, reliability, integrity, quality, legality, safety or usefulness of any or all of the Resources and the COMPANY Services, or any intellectual property rights therein. Resources, and the availability of Resources, are subject to change at any time without notice . We disclaim all liability and responsibility arising from any reliance placed on any Resources for safety or any other reasons by you or any other user of the COMPANY Services, or by anyone who may be informed of the content of any Resources. It is your responsibility to ascertain your own safe conduct and obey all applicable local, state, federal and foreign laws regarding the use, possession or purchase of any Resources."
7492,"Subject to the terms and conditions of this Agreement, Customer will be provided access to the Service) and any related software (“Software”), including the Company Monitor and/or Company Secure agent(s), and materials provided by Company for Customer's use as part of the Services."
1930,"3. Support and Maintenance.
a. Support and Maintenance. COMPANY shall provide the level of Support and Maintenance set forth on the applicable Order Confirmation, if any, during such period as specified in the Order Confirmation. COMPANY. Subscription license fees include Support and Maintenance for the duration of the Subscription Period.
b. Exclusions. COMPANY will have no Support and Maintenance obligation to Ordering Activity: (a) where the Software source code has been modified (except for Updates); or (b) for any Evaluation Software or Free Software.
c. Renewals. For perpetual licenses, in the event Ordering Activity elects not to obtain Support and Maintenance, Ordering Activity may retain the Software and Documentation but will have no further right to Support and Maintenance for the Software. COMPANYFor perpetual licenses, Support and Maintenance may be renewed for the first renewal period (the duration of which may be no shorter than one year and no longer than the length of the initial maintenance period) for the GSA Schedule Contract or Schedule Pricelist rate for Support and Maintenance."
7326,"Severability. No failure to exercise, and no delay in exercising, on the part of either party, any privilege, any power or any rights hereunder will operate as a waiver thereof, nor will any single or partial exercise of any right or power hereunder preclude further exercise of any other right hereunder. If any provision of this EULA shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this EULA shall otherwise remain in full force and effect and enforceable."
6298,"No Network Abuse
You may not make network connections to any users, hosts, or networks unless you have permission to communicate with them. Prohibited activities include:
· Monitoring or Crawling. Monitoring or crawling of a System that impairs or disrupts the System being monitored or crawled.
· Denial of Service (DoS). Inundating a target with communications requests so the target either cannot respond to legitimate traffic or responds so slowly that it becomes ineffective.
· Intentional Interference. Interfering with the proper functioning of any System, including any deliberate attempt to overload a system by mail bombing, news bombing, broadcast attacks, or flooding techniques.
· Operation of Certain Network Services. Operating network services like open proxies, open mail relays, or open recursive domain name servers.
· Avoiding System Restrictions. Using manual or electronic means to avoid any use limitations placed on a System, such as access and storage restrictions."
230,"
Throughput Capacity
“Throughput Capacity” is the maximum rate of network packet transmission available to any given system under ideal conditions, as defined in measurement of “bits per second”. For a “system” comprising more than one component (such as, for example, an appliance or virtual machine), Throughput Capacity applies to the system, as a whole, and not individually to each component of the “system.” Categorizations of Throughput Capacity, such as “Small,” “Medium,” or “Large,” if indicated, are provided for qualitative estimation purposes, only."
5935,"LICENSEE will have the option to order Maintenance for a one (1) year term for the fee shown on the applicable Program Schedule and under the terms of the attached Software Maintenance Plan in Appendix B. LICENSEE may discontinue Maintenance at any time upon written notice to COMPANY and continue to use the Program without the benefit of Maintenance. COMPANY, by request following the date of expiration or early termination of Maintenance, shall provide LICENSEE with any Updates and Upgrades released prior to such date that were not previously provided to LICENSEE."
4997,"For the purposes of this Privacy Statement, “personal data” means Data relating to a living individual who is or can be identified either from the Data or from the Data in conjunction with other information that is in, or is likely to come into, our possession."
7186,"SCOPE OF COMPANY.
Company will provide ongoing maintenance and support services for Products as detailed below and address any Error in accordance with Section 5 (Error Severity Levels). In order to ensure consistent administration of support across its operations, Customer must elect either (i) Company Basic, or (ii) Company Advanced for all of its Products, whether existing or newly acquired. Any modification or amendment necessary to harmonize Customer’s Company service level across all of Customer’s Products shall be evidenced in writing and executed by an authorized representative for both parties. Company will invoice Customer for any additional Company fees to increase the Company service level for its Products, provided, however, that Customer shall not be entitled to receive, and Company shall have no obligation to provide, any refund, credit or other consideration in the event Customer elects to reduce its Company services level from Company Advanced to Company Basic. For purposes of clarity, Customer may not simultaneously receive Company Basic for certain Products and Company Advanced for other Products. All services provided under Company shall be conducted in the English language. Company shall use commercially reasonable efforts to provide the services set forth in this Section 4 during Regular Hours for Company Basic or Premier Hours for Company Advanced, as applicable.
Company Support
Customer shall have direct access to Company’s support team (“Company Support”) through a list of persons designated by Customer in writing (“Authorized Contact Persons”). If Customer needs to add additional names to its Authorized Contact Persons list, Customer must notify Company in advance, and the parties shall mutually determine an arrangement. Such Authorized Contact Persons must have adequate technical expertise or otherwise be trained in administering or managing the Products to assist Company Support in troubleshooting Errors. All inquiries to Company Support must be made by an Authorized Contact Person and Company will have no obligation to accept calls directly from, or otherwise interact directly with personnel other than an Authorized Contact Person.
For Company Basic, Company Support will respond to Customer during Regular Hours within the Severity Level Response Times. For Company Advanced, Company Support will respond to Customer during Premier Hours within the Severity Level Response Times. Severity Level Response Times and contact methods are provided in Exhibit A (Technical Support and Escalation Process).
Software Updates
Customer shall receive software releases or updates that Company, in its discretion, makes generally available without additional charge.
Use of certain Modules may require Customer to purchase additional Products and/or third party products which are not provided to Customer under Company. In addition, Customer shall pay any Third-Party Sublicensing Fee(s), if any, required for use of a Module. A “Third-Party Sublicensing Fee” means any licensing fee required by a third party to allow the Module or other Software to interoperate with products or functionality provided by such third party.
Company will make commercially reasonable efforts to accommodate Customer’s requests for modifications to the Software; however, Company is under no obligation to incorporate those requests in future releases of any Software.
In the event that Customer’s Company Term has expired or is otherwise no longer valid, and Customer downloads and uses Modules, Service Packs, or other Software releases or updates that Company makes generally available under Company, Company will invoice Customer for the then-current list price (unless otherwise agreed) for one (1) year of Company fees.
Advanced Hardware Replacement
Company will provide Hardware replacement for a defective Product in advance of Customer’s return of the defective Product, provided that Customer immediately notifies Company in writing of such defect and requests a Return Material Authorization (“RMA”). If Company approves the return request and issues the RMA, (a) for shipments to U.S. locations under Company Basic, Company will deliver the replacement Hardware within five (5) business days from Company’s issuance of the RMA; (b) for shipments to U.S. locations under Company Advanced, Company will deliver the replacement Hardware within two (2) business days from Company’s issuance of the RMA. Company cannot guarantee delivery times for shipments outside the U.S. as transportation issues, alternative routing, and customs clearance may delay delivery.
Customer shall pack the Hardware to protect it from damage while in transit and ship the defective Hardware to Company, with the RMA number clearly displayed on the exterior of the package.
If, after attempting to repair the Hardware, Company finds no Error in the Hardware, Company reserves the right to charge Customer a reasonable replacement charge.
If Company does not receive the defective Hardware incorporating all original swappable components delivered by Company, including, without limitation, hard drives, power supply and small form factor pluggables (SFPs), within thirty (30) days of Company’s issuance of the RMA, Company will invoice Customer a replacement fee equal to the then-current list price (unless otherwise agreed) of the applicable Product.
"
8404,"This Agreement, constitutes the entire agreement between the parties relating to the subject matter hereof. All prior or contemporaneous agreements, whether written or oral, among themselves or their agents and representatives relating to the subject hereof are merged into this Agreement. This Agreement may be altered, amended, or revoked only by an instrument in writing signed by all the parties hereto"
8926,Users are able to change their personal information:
6262,"network infrastructure (“Client Equipment”) and any ancillary services needed to connect to, access or otherwise use the Services, and ensuring that the Client Equipment and ancillary services comply with the configuration requirements specified by COMPANY and agreed upon with Client. Client agrees to notify COMPANY immediately of any unauthorized use of any password or account or any other known or suspected breach of security with respect to the Services."
7752,"Termination for Convenience. Licensee shall have the right to terminate this Agreement without further obligation or liability to Licensor (except as specified herein) by delivery of ninety 90) days prior written notice to Licensor. If Licensee exercises its right to terminate this Agreement for convenience, Licensor shall have no duty to refund any fees received from Licensee under this Agreement prior to receipt of such notice of termination."
340,""" Upgrade "" means a major version upgrade of the Software;"
652,“Suggestions” means all suggested improvements to the Services or COMPANY Materials that you provide to us.
5802,LICENSE GRANT
2984,"Additionally, there is a minimum of one (1) required SuperUser in the system. A default SuperUser is defined in the out of the box configuration, but this user can be replaced by another designated SuperUser and default SuperUser can be made Inactive, thus releasing its Full Client License."
4174,"Cookies are alphanumeric identifiers that we may transfer to your computer’s hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. COMPANY cookies do not collect Personal Information; however, we may combine the general information collected through cookies with other Personal Information in connection with our collection of Individual Site Usage Information (as described above). If you do not wish to have your Individual Site Usage Information collected, most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. Please be aware that disabling cookies may reduce your ability to access certain portions of the COMPANY website, and that by disabling cookies, you are agreeing not to access those portions of the COMPANY website. In addition, we may also record the pages you visit on the website through the use of pixel tags (also called “clear gifs” or “beacons”)."
1074,"1.22. “Statement of Work” (SOW) is the document that describes the activities and deliverables to be provided by Our professional services team, and Our responsibilities and Your responsibilities under that document. The Initial Statement of Work, if applicable, is attached as Exhibit B to this Agreement."
6930,Recommend Use of Up-to-Date Anti-Virus Program.
9118,"With the exception of the onsite parts replacement feature of the COMPANY Premium Support Maintenance program, COMPANY Support does not include onsite support. If onsite support is required, regular services fees at the AGENCY rates may apply and must be purchased under separate order."
2463,"6. Subject to Section 9 below, for a period of twelve (12 months) from date of shipment, COMPANY warrants that COMPANY Products shall be free from material defects in material or workmanship and shall conform to COMPANY's published specifications for such Product. COMPANY shall not be liable for any defects that are caused by neglect or mistreatment, including improper installation or testing, or for any Products that have been altered, misused, abused, damaged, repaired, or modified in any way by an entity other than COMPANY. COMPANY shall not be liable for any defects that result from Buyer's design, specifications or instructions for such Products, or combination of such Products with accessories or devices not approved by COMPANY as being compatible., or acts of God. "
4280,"Customer represents and warrants that it will comply with all laws, statutes, regulations and ordinances applicable to its use of the Services and will only use the Services for legitimate business purposes, and will be responsible for ensuring that its authorized end users with access to the Services do the same. Except as prohibited by applicable law including, without limitation, 31 USC 1341 and 41 USC 6301 if Customer is a government entity, Customer will defend, indemnify and hold Company harmless from any loss, damage or costs (including reasonable attorneys’ fees) incurred in connection with any claims, demands, suits or proceedings brought against Company by a third party alleging, relating to or arising out of Customer’s breach of its obligations under this Agreement or infringement of intellectual property rights. "
6377,Nothing contained herein shall be construed in derogation of the U.S. Department of Justice’s
9216,"You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by thus. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You acknowledge that the Product may be subject to U.S. and other countries’ export and import laws. You agree to comply with all applicable international and national laws that apply to the Product, including the U.S. Export Administration Regulations, as well as end- user, end-use, and destination restrictions issued by U.S. and other governments. You also agree that you will not use the Product for any purposes prohibited by U.S. or other applicable countries’ laws."
7592,"Survival. Any provision of this MSA that expressly or by implication is intended to come into or continue in force on or after termination or expiration of this MSA shall remain in full force and effect including Sections 7.6, 8, 9, 10, 11, 12, 14.5 to 14.8 (inclusive), 15, 16, 17, 18, 19, 20 and 21 and Part A of the Terms of Service for all continuing Software Licenses."
5257,"HIGH RISK ACTIVITIES DISCLAIMER. THIS SOFTWARE IS NOT DESIGNED OR INTENDED FOR USE OR RESALE AS ON-LINE CONTROL EQUIPMENT IN HAZARDOUS ENVIRONMENTS REQUIRING FAIL-SAFE PERFORMANCE, SUCH AS IN THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, DIRECT LIFE SUPPORT MACHINES, OR WEAPONS SYSTEMS, IN WHICH THE FAILURE OF THE SOFTWARE COULD LEAD DIRECTLY TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE (HIGH RISK ACTIVITIES). COMPANY SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR HIGH RISK ACTIVITIES."
1991,"3.2. Limitations
The license granted to Licensee is expressly made subject to the following limitations: Licensee may not: (i) remove any copyright, trademark or other proprietary notice or disclaimer (“Notice”) from any part of the COMPANY® Software (and Licensee shall reproduce all such Notices within and/or upon any copies and partial copies thereof made in accordance with this Agreement); (ii) disclose, distribute or otherwise make available the COMPANY® Software (or any part thereof) to any other party or permit others to use it, except employees and agents of Licensee who use it on Licensee’s behalf and are bound by these license terms; (iii) rent, lease, sublicense, sell, assign or otherwise transfer any part of the COMPANY® Software; (iv) modify, copy (except to make one or more back-up copies that remain in Licensee’s exclusive possession for archival purposes only), adapt, translate or create derivative works of any part of the COMPANY® Software; (v) reverse engineer, decompile, disassemble or otherwise attempt to derive the source code of the COMPANY® Software; (vi) utilize the COMPANY® Software for the benefit of any third party Licensee; (vii) discontinue Support Services; (viii) utilize the COMPANY® Software in combination with other third party applications that have not been validated and approved by COMPANY; or (ix) utilize the COMPANY® Software if the Agreement is terminated pursuant to the the Contract Disputes Act or expires naturally.
"
421,"“COMPANY Parties” means COMPANY Ltd and its parents, subsidiaries, shareholders, directors, officers, employees, licensors, suppliers and agents."
7128,Restrictions on use. You may not and you may not permit others to:
4972,"For on-premises installation, Company shall provide Licensee with one (1) machine executable copy of the Software and Documentation. Licensee may make a backup copy of the Software and copies of the Documentation solely for Licensee’s internal use. Licensee must be a current Services subscriber to receive a new machine executable copy of the Software in the event one is required by a Platform Transfer by Licensee."
8910,"Use or permit the Software to be used to perform services for third parties, whether on a service bureau or time sharing basis or otherwise, without the express written authorization of COMPANY."
1326,"12. Export Control Laws.
The Products, content, and your use of the Products, and content, are subject to Country and international laws, restrictions, and regulations that may govern the import, export, and use of the Products, and content. You agree to comply with all the laws, restrictions, and regulations."
3952,COMPANY will not indemnify LICENSEE hereunder if any claim of infringement is based on:
6003,"Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, Company IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY PRODUCT RETURNED TO Company FOR WARRANTY SERVICE) RESULTING FROM THE
USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT AS STATED HEREIN. THE MAXIMUM LIABILITY OF COMPANY UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE ACTUALLY PAID BY THE CUSTOMER FOR THE PRODUCT COVERED BY THIS WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR STATUTORYCONTRACT PRICE. The foregoing limitation of liability shall not apply to (1) personal injury or death resulting from Licensor’s negligence; (2) for fraud; or (3) for any other matter for which liability cannot be excluded by law.
"
7935,"The fees payable for the COMPANY Subscription Services will be set forth in the Order. The fees will be invoiced in accordance with the relevant Order and are due upon 30 days after receipt of invoice, or as otherwise provided in the GSA Schedule Contract or Purchase Order.."
1208,"10.0 INDEMNIFICATION BY CUSTOMER. Customer agrees, at Company’s request, to defend, and indemnify Company against, and to hold Company harmless from any and all claims, actions, losses, costs, fines and expenses that Company may incur as a result of: (a) Customer’s modification of the Company Solutions, and any claim against Company in connection with any unauthorized installation, use, copying, access or distribution of any Company Solution that Company has provided to Customer under this Agreement; (c) any alleged infringement or misappropriation of any intellectual property rights of any third party based on or related to Company Solution modifications not made by Company."
490,“Employee Count” means the total number of employees in LICENSEE’s organization.
3833,"COMPANY shall have no responsibility to provide Support for any Issues related to or resulting from (i) the use or combination of the Solution with any other software or hardware not provided by COMPANY; (ii) causes external to the Solution, such as problems with the hardware, network, or other infrastructure with which the Solution is used; (iii) improper or negligent use, misuse or unauthorized use of the Solution; (iv) normal wear and tear; (v) normally consumable hardware items; (vi) any Solution which has been altered or modified by anyone other than COMPANY; or (vii) any other cause not within COMPANY’s reasonable control."
5592,INDEMNITY
5543,"In the event the Software becomes, or is likely to become, the subject of an infringement or misappropriation claim, Company shall have the option, at its expense, to:"
9131,"without the indemnifying party’s written consent. The indemnitee has the right to participate at its own expense in the claim or suit and in selecting counsel therefor. Nothing contained herein shall be construed in derogation of the U.S. Department of Justice’s right to defend any claim or action brought against the U.S., pursuant to its jurisdictional statute 28 U.S.C. §516."
7328,"Severity 1 issue – If the issue has not resolved within one business day and provided no material progress has been made, the issue is escalated within COMPANY for additional action and resources as needed. Executive management monitors the issues closely until it is resolved."
4779,"Except as expressly authorized herein, Licensee shall not, nor permit others to:"
2815,"9. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY OR ITS LICENSORS OR SUPPLIERS BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES, WHICH SHALL INCLUDE, WITHOUT LIMITATION, DAMAGES FOR PERSONAL INJURY, LOST PROFITS, LOST DATA AND BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE LICENSED SOFTWARE, SERVICES OR THIS AGREEMENT, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, THE MAXIMUM AGGREGATE LIABILITY OF COMPANY AND ITS LICENSORS AND SUPPLIERS UNDER THIS AGREEMENT FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE) SHALL BE LIMITED TO FEES PAID BY CUSTOMER FOR THE LICENSED SOFTWARE OR SERVICES GIVING RISE TO SUCH CLAIM DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEEDING THE FIRST EVENT GIVING RISE TO SUCH CLAIM. No action, regardless of form, arising out of any of the transactions under this Agreement may be brought by Customer more than one (1) year after such action accrued. The foregoing limitation of liability shall not apply to (1) personal injury or death resulting from Licensor’s negligence; (2) for fraud; or (3) for any other matter for which liability cannot be excluded by law."
8805,Unauthorized monitoring of data or traffic on any network or system without the express authorization of the owner of the system or network;
161,"
COMPANY SOFTWARE LICENSE, SUPPORT AND SERVICES AGREEMENT"
4590,"e. Installation and Copies. Ordering Activity may install On-Premise Software on Ordering Activity's or Affiliates’ machines only and only at Ordering Activity Sites as many instances of the Software as is designated in the applicable Order Confirmation. Ordering Activity may not make copies of the Software unless otherwise set forth in an applicable Order Confirmation. Notwithstanding the foregoing, Ordering Activity may make a copy of the Software for back-up purposes. Notwithstanding the foregoing, provided that Ordering Activity, Contractor and COMPANY execute an offsite contractor form, Ordering Activity may allow a Contractor to install On-Premise Software on Contractor’s own premises."
2044,"3.6. Indemnification for Specified Applications. In the event that You use the Licensed Materials in connection with one or more of the following applications You shall indemnify, defend and hold COMPANY and its officers, employees, subsidiaries, affiliates, and distributors harmless against all claims, costs, damages, expenses, and reasonable attorney fees arising out of, directly or indirectly, any claim of personal injury, death, or other damages associated with such unintended or unauthorized use, even if such claim alleges that COMPANY was negligent regarding the design of the Licensed Materials: the operation of weapons, weapons systems, nuclear installations, means of mass transportation, aviation, life-support computers or equipment (including resuscitation equipment and surgical implants), pollution control, hazardous substances management, or for any other application in which the failure of the Licensed User Products could create a situation where personal injury or death may occur."
1046,"1.19.
“Professional
Services” means the services that we will provide to You, pursuant to an
Order Form, and may include, as applicable, Implementation Services,
educational services, facilitation, advance analytics, training and other
professional services."
2468,6. Technical Support
1939,3. TERM: The term of this Agreement and the license granted to you pursuant to Paragraph 1 shall commence upon your execution of this Agreement and shall terminate upon your discontinuing the use of the software and documentation and following the provisions of Paragraph 4(b)
9252,"You(r) means the entity, either individual or company, that is obtaining the Licensed Materials."
6998,"remove or alter any trademark, logo, copyright or other proprietary notices, legends, symbols or labels in the Product; or"
874,"1.
Limitation of
Liability. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW:
""(a) IN NO EVENT WILLLICENSOR OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, BE LIABLE TO LICENSEE OR ANY THIRD PARTY FOR ANY USE,
INTERRUPTION, DELAY OR INABILITY TO USE THE SOFTWARE, LOST REVENUES OR PROFITS, DELAYS, INTERRUPTION OR LOSS OF SERVICES, BUSINESS OR GOODWILL, LOSS OR CORRUPTION OF DATA, LOSS RESULTING FROM SYSTEM OR SYSTEM SERVICE FAILURE, MALFUNCTION OR SHUTDOWN, FAILURE TO ACCURATELY TRANSFER, READ OR TRANSMIT INFORMATION, FAILURE TO UPDATE OR PROVIDE CORRECT INFORMATION, SYSTEM
INCOMPATIBILITY OR PROVISION OF INCORRECT COMPATIBILITY INFORMATION OR BREACHES IN SYSTEM SECURITY, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL OR PUNITIVE DAMAGES, WHETHER ARISING OUT OF OR IN CONNECTION WITH THIS EULA, BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT THE LICENSOR WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. The foregoing limitation of liability shall not apply to (1) personal injury or death resulting from Licensor’s negligence; (2) for fraud; or (3) for any other matter for which liability cannot be excluded by law.""
(b) IN NO EVENT WILL LICENSOR'S AND ITS AFFILIATES', INCLUDING ANY OF ITS OR THEIR RESPECTIVE LICENSORS' AND SERVICE PROVIDERS', COLLECTIVE AGGREGATE LIABILITY UNDER OR IN
CONNECTION WITH THIS EULA OR ITS SUBJECT MATTER, UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY AND OTHERWISE, EXCEED THE TOTAL CONTRACT PRICE.
(c) THE LIMITATIONS SET FORTH IN Section 11(a) AND Section 11(b) SHALL APPLY EVEN IF THE LICENSEE'S REMEDIES UNDER THIS EULA FAIL OF THEIR ESSENTIAL PURPOSE. "
1368,"12.4. Notices. All notices and consents required or permitted under this Agreement must be in writing; must be personally delivered or sent by registered or certified mail (postage prepaid), by overnight courier, or by facsimile (receipt confirmed), in each case to the appropriate party at the address set forth below, and will be effective upon receipt. Each party may change its address for receipt of notices by giving notice of the new address to the other party."
3627,"COMPANY is not liable for its failure to perform any of its obligations under this Agreement during any period in which performance is delayed by Customer or circumstances beyond COMPANY 's reasonable control. The parties are independent contractors and this Agreement does not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties. Customer will receive system notifications from COMPANY and its licensors, if applicable (i.e. planned downtime notices, etc). This Agreement, including any Attachments and Orders, together with the underlying Schedule Contract and Schedule Pricelist, constitutes the entire agreement between Customer and COMPANY and supersedes any prior or contemporaneous negotiations or agreements, whether oral or written concerning the COMPANY Subscription Services. There are no representations, promises, warranties, covenants, or undertakings between the parties other than those expressly set forth in this Agreement. There are no third party beneficiaries to this Agreement; Customer is not entering into a contractual relationship with COMPANY ’s licensors and COMPANY ’s licensors have no liability to Customer. No modification or waiver of any provision hereof will be effective unless made in a writing signed by both COMPANY and Customer. Customer Neither party may not assign nor transfer this Agreement or the COMPANY Subscription Services to a third party, whether by merger or otherwise. Should any provision of this Agreement be invalid or unenforceable, the remainder of the provisions will remain in effect. Any additional or conflicting terms of any Customer purchase order are rejected by COMPANY and do not apply. Any additional documents presented to a COMPANY representative by Customer for signature as a condition for going on a Customer’s site will be governed by this Agreement and to the extent that such document presents additional terms or conflicts with this Agreement, it shall be considered null and void. The COMPANY Subscription Services may contain hyperlinks to websites controlled by parties other than COMPANY . COMPANY is not responsible for and does not endorse the content or accept any responsibility for Customer’s use of these websites. Customer should refer to the policies posted by other websites regarding data privacy and other topics before using them.
"
2995,Address:
800,(i) use the software in any way that is against the law;
1167,"10. Limited Warranties, Exclusive Remedy and Disclaimer/Warranty Disclaimer.
(a) Licensor warrants, subject to Section 10(b), that the Software will substantially perform in accordance with the functionality described in the Documentation.
THE FOREGOING WARRANTIES DO NOT APPLY, AND LICENSOR STRICTLY DISCLAIMS ALL WARRANTIES, WITH RESPECT TO ANY THIRD-PARTY MATERIALS, THE ACCURACY OF ANY DATA COLLECTED, PROCESSED, OR TRANSMITTED BY THE SOFTWARE, AND ANY DECISIONS OR ACTIONS TAKEN BY OR ON BEHALF OF A LICENSEE BASED ON SUCH DATA.
(b) The warranties set forth in Section 10(a) will not apply and will become null and void if Licensee breaches any provision of this EULA, or if Licensee, any Authorized User or any other Person provided access to the Software by Licensee or any Authorized User, whether or not in violation of this EULA:
(i) installs or uses the Software on or in connection with any hardware or software not specified in the Documentation;
(ii) modifies or damages the Software, or the media or hardware device on which it is provided, including abnormal physical or electrical stress; or
(iii)(b) misuses the Software, including any use of the Software other than as specified in the Documentation, or misuses the media or hardware device on which the Software is provided.
(c) EXCEPT FOR THE LIMITED WARRANTY SET FORTH IN Section 10(a), THE SOFTWARE AND DOCUMENTATION ARE PROVIDED TO LICENSEE ""AS IS"" AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, LICENSOR, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS , EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE SOFTWARE AND DOCUMENTATION, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, THE LICENSOR PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE LICENSED SOFTWARE WILL MEET THE LICENSEE'S REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR FREE OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.
"
1481,"14.6. Audits. Upon notice, and subject to applicable Government security requirements, Licensor or its representatives may inspect Licensee’s and/or End/Users’ records, accounts and books relating to the use of the Product to ensure that the Product is being used in accordance with this License."
507,"“Hosting Infrastructure” means the server computers, data storage devices and media, communication equipment, and computer software including third party software (but not including the Software), used to provide the Hosting Service."
6481,"Obligations. Recipient may use the Discloser’s Confidential Information solely for the purpose of exercising its rights and performing its obligations under this Agreement. Recipient agrees to take the same care with the Discloser’s Confidential Information as it does with its own information of a similar nature, but in no event with less than a reasonable degree of care. Recipient shall limit access to the Confidential Information to those persons having a need to know such information in order to exercise Recipient’s rights and obligations under this Agreement. Recipient may disclose Confidential Information: (i) insofar as disclosure is reasonably necessary to carry out and effectuate the terms of this Agreement; (ii) insofar as the Recipient is required by law, or legal proceedings to disclose such information provided that the Recipient provides the Discloser with prompt written notice of such requirement to enable the Discloser to seek a protective order; (iii) insofar as disclosure is necessary to be made to the Recipient’s independent accountants for tax or audit purposes; and (iv) insofar as the parties may mutually agree in writing upon language to be contained in one or more press releases. In addition, neither party will disclose to any third party the terms of this Agreement without the prior written consent of the other party."
3971,"COMPANY, INC."
5647,Installation Manual
3765,COMPANY may modify problem logs with respect to severity level according to the on-going diagnosis of the support analyst.
2516,"6.3 Exclusive Remedies. Ordering Activity must report in writing any breach of the warranties contained in Sections 6. to Company during the relevant warranty period, and Ordering Activity’s exclusive remedy and Company’s entire liability for any breach of such warranties shall be as set forth below:
A. Program Warranty. To use its commercially reasonable efforts to correct or provide a workaround for reproducible Program errors that cause a breach of this warranty, or if Company is unable to make the Program operate as warranted within a reasonable time considering the severity of the error and its impact on the Ordering Activity, Ordering Activity shall be entitled to return the Program to Company and recover the fees paid to Company for the Program license and any Services that directly relate to the Program license.
B. Media Warranty. The replacement of the defective media.
C. Anti-virus Warranty. The immediate replacement of all copies of the affected Programs in the possession of Ordering Activity with copies that do not contain such virus or disabling code. In addition, Company agrees to use commercially reasonable efforts to assist Ordering Activity in reducing the effects of such virus, if any, on the Programs.
D. The foregoing exclusion/limitation of liability shall not apply to (1) personal injury or death resulting from Company’s negligence; (2) for fraud; or (3) for any other matter for which liability cannot be excluded by law."
875,"1.
Miscellaneous.
(a) This EULA shall be governed by, and construed and enforced in accordance with, the Federal laws of theUnited States.
(b) Excusable delays shall be governed by FAR 52.212-4(f).
(c) All notices, consents, waivers and other communications required or permitted to be given pursuant to this EULA shall be in writing and shall be deemed to have been delivered (i) on the delivery date if personally delivered or if delivered
by confirmed facsimile or e-mail, or (ii) one (1) business day after deposited with any national overnight courier or express mail, receipt requested, or (iii) three (3) business days after deposit in the United States mail,
registered or certified mail, return receipt requested, with adequate postage affixed thereto, addressed to Licensor or Licensee at their respective addresses as set forth in this EULA, or to such other addresses as hereinafter
furnished by either Licensor or Licensee to the other party. Licensor and Licensee shall retain evidence that any facsimile or e-mail notices were received by the other party.
(d) Neither Licensee nor Licensor shall not assign or otherwise transfer any of its rights, or delegate or otherwise transfer any of its obligations or performance, under this EULA
without the other Party's prior written consent, which consent Licensor may give or withhold in its sole discretion. Any purported assignment, delegation or transfer in violation of this Section is void. This EULA is binding upon and inures to the benefit of the parties hereto and their respective permitted successors and assigns.
(d) Neither Licensee nor Licensor shall not assign or otherwise transfer any of its rights, or delegate or otherwise transfer any of its obligations or performance, under this EULA
without the other Party's prior written consent, which consent Licensor may give or withhold in its sole discretion. Any purported assignment, delegation or transfer in violation of this Section is void. This EULA is binding upon and inures to the benefit of the parties hereto and their respective permitted successors and assigns.
(e) This EULA is for the sole benefit of the parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer on any other Person any legal or equitable right, benefit or remedy of any nature whatsoever under or by reason of this EULA.
(f) This EULA and the Customer Agreement, together with the underlying GSA Schedule Contract, Schedule Pricelist, and Purchase Order(s), if directly between Licensor and Licensee, constitute the sole and entire agreement of the parties with respect to the subject matter contained herein, and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to such subject matter. In the event of any inconsistency between the statements in the body of this EULA and the Customer Agreement, the statements in the body of this EULA shall control, except that a Government Purchase Order shall supersede the terms in this Agreement. This EULA may only be amended, modified or supplemented by an agreement in writing signed by each party hereto. No waiver by any party of any of the provisions hereof shall be effective unless explicitly set forth in writing and signed by the party so waiving. Except as otherwise set forth in this EULA, no failure to exercise, or delay in exercising, any right, remedy, power or privilege arising from this EULA shall operate or be construed as a waiver thereof; nor shall any single or partial exercise of any right, remedy, power or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege."
6212,modify the Software to be non-infringing;
4822,Exceptions to Limitations. The limitations of liability in Section 12.2 (Exclusion of Certain Liability) do not apply to violations of a party’s intellectual property rights by the other party or indemnification obligations.
451,“Contractor” means any third party contracted by Ordering Activity to perform services on behalf of and for the benefit of Ordering Activity.
3724,"COMPANY is copyright © 2005-2016 of COMPANY Ltd. All rights reserved. COMPANY is a registered trademark of COMPANY Ltd in the US, Europe and other countries. COMPANY and the COMPANY logo are registered trademarks of COMPANY Ltd in the US, Europe and other countries. All other trademarks and service marks and shape marks are the property of their respective owners."
5750,j) Waiver of Jury Trial. Waivers of Jury Trials are subject to FAR 52.233-1 Disputes (JULY 2002). The Government will not agree to waive any right that it may have under Federal law. All clauses governing a waiver of jury trial in the Manufacturer Specific Terms are hereby superseded.
9122,"Within the Warranty Period, if You detect a defect in a Product’s physical media, You may return the defective media to Us and We will replace it free of charge."
2784,"8.6 Severability & Survival. If a court of competent jurisdiction declares any provision of this Agreement to be invalid, unlawful or unenforceable as drafted, the Parties intend that such provision be amended and construed in a manner designed to effectuate the purposes of the provision to the fullest extent permitted by law. If such provision cannot be so amended and construed, it shall be severed, and the remaining provisions shall remain unimpaired and in full force and effect to the fullest extent permitted by law. The provisions of this Agreement that, by their nature, must survive the completion, rescission, termination or expiration of this Agreement in order to achieve the fundamental purposes of this Agreement, shall so survive and continue to bind the Parties. Without limiting the generality of the foregoing, the Parties specifically acknowledge that the following provisions shall survive: 2 (Proprietary Rights), 3 (Term and Termination), 5 (Confidential Information), 7 (Limitation of Liability), 8 (General), 9 (Federal Government End Use Provisions, and 10 (Complete Understanding)."
7374,Software
2703,8. Reserved.
3551,"Certain COMPANY Products contain functionality allowing for the “In-App” Purchase of Time-Limited Licenses to Extensions for such Products. In order to make such License purchases You will be required to create an account and include applicable personal and payment method information. By following the procedures within such Products for such in-app license purchases You agree to pay all fees associated with such purchases, which fees are"
9040,"We may update this Policy from time to time. You can check the “LAST UPDATED” legend at the top of this page to see when this Policy was last updated. Any changes will become effective when we post the updated Policy on our website. Your use of the Services following these changes means that you accept the updated Policy. If you have any questions about our Privacy Policy, you can always contact us at support@COMPANY.io."
82," TERMINATION. Termination of this Agreement shall be governed by the FAR, the terms and conditions of the AGENCY schedule contract and applicable Government Purchase Orders issued thereunder. Disputes under this Agreement shall be governed by the FAR, the terms and conditions of the AGENCY schedule contract and applicable Government Purchase Orders. During any dispute under the Disputes clause, the Contractor shall proceed diligently with performance of this Agreement, pending final resolution of any request for relief, claim, appeal, or action arising under the Agreement, and comply with any decision of the Contracting Officer."
377,"""Software"" means all or any portion of the computer software programs in object code form specified in Addendum A and including corrections updates, enhancements, patches or bug fixes thereto. Software does not include source code or any other materials."
1378,"12.8 Press Releases. Company may not use your name or logo in its marketing program including use on Company’s company website, marketing literature, or in press releases, without your prior written consent to the extent permitted by the General Services Acquisition Regulation (GSAR) 552.203-71..
"
4357,Data Storage. COMPANY stores Client Data on secure computers located in a physically secure and controlled data center environment. COMPANY employs technologies that are consistent with industry standards for firewalls and other security technologies to prevent COMPANY computers from being accessed by unauthorized persons.
358,"""Module"" shall mean the type of monitoring component purchased. Modules include, but are not limited to InterGuard Bundles, Employee Monitoring, Web Filtering, Data Loss Prevention, Laptop Recovery, etc."
8376,"This Agreement shall be governed and construed in accordance with the laws of the State of Maryland, without regard to any choice of law provisions. The parties irrevocably consent to the personal jurisdiction and venue of the Circuit Court of Maryland for Montgomery County for resolution of any matter arising from or related to this Agreement. The parties irrevocably waive, to the fullest extent permitted by law, any objection that they may now or hereafter have to the lack of venue or personal jurisdiction of any such suit, action, or proceeding brought in any such court. "
73," shall ensure that all necessary consents, licenses and permissions are in place to enable the Company to perform the requested Services and provide any Deliverables (including without limitation any relevant third-party licenses for software, hardware and operating environment required to provide and support the Software and the Services and other materials). The Customer grants the Company a non-exclusive license to use and modify any of its or its licensors materials to the extent necessary to enable the Company to perform the Services and provide any Deliverables in accordance with this Agreement. To the extent that the Customer has not obtained the necessary consents, licenses and permissions the Customer shall notify the Company of any such consent or approvals required from the relevant third party and the Customer acknowledges that in these circumstances the provision of the Services and the Deliverables is conditional on the Company obtaining a license of such rights from the relevant licensor or licensors (at the Customer's expense, with the Company's prior consent) on such terms as will entitle the Company to modify the third party software or materials, or otherwise carry out the Services and deliver the Deliverables;"
6982,"Remedies: Pursuant to 28 U.S.C. § 1498, any provisions of the License Agreement providing for equitable remedies against the U.S. Government, including an injunction, in the event of a dispute concerning patent or copyright infringement are hereby deleted (subject to the third sentence of this Section 11). Any provisions of the License Agreement which would preclude continued performance of the contract during resolution of any disputes are hereby deleted, including any provisions requiring the U.S. Government to agree that an injunction is appropriate in the event of a breach of the License Agreement (subject to the third sentence of this Section 11). Notwithstanding the foregoing, any License Agreement clause providing for equitable remedies against the U.S. Government, including an"
1333,"12. OWNERSHIP. COMPANY and its licensors have and retain all right, title and interest in the COMPANY, including without limitation the COMPANYSensor(s), Software, the PORTAL, the COMPANYPORTAL and any materials made available through the COMPANYPORTAL, and any modifications to or derivative works of any of the foregoing (including all intellectual property rights). Each copy of the Software, and use of the PORTAL, is licensed, not sold, notwithstanding any use of ""purchase,"" ""sale,"" or similar terms."
1570,"17. Contingencies: Excusable delays shall be governed by COMPANY shall not be in breach of this Agreement and any non-performance or delays in performance shall be forgiven when such non-performance or delays in performance are due to a force-majeure event or other circumstances beyond COMPANY’s reasonable control, including but not limited to, shortages of labor, energy, fuel, machinery or materials, technical or yield failures, war, civil unrest, any government act, law or regulation, including any judicial order or decree, any communication or power failure, labor dispute, natural disaster, fire, flood, earthquake, explosion, terrorist act or Act of God. If COMPANY is unable to wholly or partially provide Products because of any cause beyond its control, COMPANY may terminate this Agreement without any liability to Buyer or any third party, other than the refund of any amounts paid for the undelivered Products. "
312,", USA and whose registered office is at"
4747,"Equitable remedies. Equitable remedies are generally not awarded against the Government absent a statute providing therefore. In the absence of a direct citation to such a statute, all clauses in the Manufacturer Specific Terms referencing equitable remedies are superseded and not applicable to any AGENCY Customer order."
4283,"CUSTOMER RESPONSIBILITIES. (a) CUSTOMER’S ACCOUNT. CUSTOMER IS RESPONSIBLE FOR ALL ACTIVITIES CONDUCTED THROUGH CUSTOMER’S ACCOUNT, EVEN IF THESE ACTIVITIES OCCUR WITHOUT CUSTOMER’S PERMISSION. CUSTOMER AGREES TO NOTIFY COMPANY IMMEDIATELY AND IN WRITING OF ANY UNAUTHORIZED OR FRAUDULENT USE OF CUSTOMER’S ACCOUNT. COMPANY WILL NOT BE LIABLE FOR ANY PRODUCTGES RESULTING FROM THE UNAUTHORIZED OR FRAUDULENT USE OF CUSTOMER’S ACCOUNT. CUSTOMER IS RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF ANY PASSWORDS, PINS OR OTHER CONFIDENTIAL INFORMATION REQUIRED TO ACCESS THE SERVICES. COMPANY RESERVES THE RIGHT, AT ITS SOLE DISCRETION, TO CHANGE CERTAIN ACCOUNT INFORMATION, INCLUDING CUSTOMER’S PIN OR PASSWORD, IF IT BELIEVES SUCH CHANGES ARE REASONABLY NECESSARY TO PREVENT FRAUDULENT USE OF CUSTOMER’S ACCOUNT OR TO ASSIST COMPANY IN PROVIDING OR UPGRADING THE SERVICES."
551,“Maintenance” means software maintenance and technical support as described below in this Attachment.
6023,"Limitation of Liability. Except with respect to a breach of each party’s confidentiality obligations as set forth in Section 9 or of COMPANY’s indemnification obligations under Section 10, and Client’s obligation to pay amounts due under this Agreement, neither party will be liable for consequential, incidental, indirect, punitive or special damages, regardless of whether such liability is based on breach of contract, tort, strict liability, breach of warranties, failure of essential purpose or otherwise, and even if advised of the likelihood of such damages. In no event will either party's cumulative liability arising out of or related to this Agreement, regardless of the form of action that imposes liability, exceed, in the aggregate, (i) for Services, one year of Subscription Fees for the Services under the Order Form which are the subject of the claim, and (ii) for Professional Services, fees paid pursuant to the Statement of Work under the Order Form which was the subject of the claim. The foregoing limitation of liability shall not apply to (a) personal injury or death resulting from COMPANY’s negligence; or (b) for any other matter for which liability cannot be excluded by law. The parties acknowledge that nothing in this provision shall restrict Client’s statutory remedies in the event of fraud."
3331,"Attribution. The following notice, or such other proprietary rights notice as may be provided by COMPANY from time to time, shall remain or otherwise be included in all copies of the Software:"
4028,"Complete Agreement. This Agreement, together with the underlying AGENCY Schedule Contract, Schedule Pricelist and Purchase Order(s) comprise the complete and exclusive statement of the agreement between the parties with respect to your subscription to the Service and supersede any prior discussions or agreements, oral or written, between the parties with respect to the Service."
3081,"All title and intellectual property rights in and to the Software, and any copies You are permitted to make herein, are owned by Company and/or its licensors and is protected by United States and other country patent, copyright, trade secret, and other laws and by international treaty provisions. Such licensors, in addition to any other rights or remedies available to them, are third party beneficiaries of this EULA for their respective software and may have the right to enforce such terms against You . This Software is licensed, not sold. The purchase of a license to the Software is final, non-returnable and non-refundable . Acceptance of the Software occurs upon shipment by Company or its licensors. No rights are granted to You other than a license to use the Software upon the terms expressly set forth in this EULA. The structure, sequence, organization and source code of the Software are valuable trade secrets of Company and/or its licensors. The export of the Software may be restricted by the export control laws of the United States of America and other countries. You agree to comply strictly with all such regulations and acknowledge that You have the responsibility to obtain licenses to export, re-export, or import Software. This EULA shall be governed by the Federal laws of United StatesNew Jersey , USA, without regard to any provisions concerning the applicability of the laws of other jurisdictions. You agree that exclusive jurisdiction for any claim or dispute arising out of or in connection with this EULA resides in the courts of New Jersey and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. This EULA is the complete and exclusive statement of Your agreement with Company with respect to the subject matter hereof and supersedes all prior agreements. This EULA supersedes all terms and conditions contained in any purchase order, order acknowledgment form, invoice or other business form submitted by You . No advertisements, catalogues or other publications or statements, whether written or oral, regarding the performance of the Software licensed under this EULA shall form part of this EULA. If any provision of this EULA is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this EULA shall remain in full force and effect. "
936,"1. NOTICE. We are willing to license the enclosed software to you only on the condition that you accept all of the terms contained in this license agreement. Please read this license agreement carefully before installing the software executing this Agreement . By installing, copying, or otherwise using the Software, you agree to be bound by the terms of this agreement. If you do not agree to these terms, we are unwilling to license the software to you, and you should not open the disk or CD package or install the software. "
1485,"15. LIMITATION ON AND EXCLUSION OF DAMAGES. Except for liability for death or personal injury caused by Company’s negligence or fraud, or other liability that cannot lawfully be excluded or restricted, you may recover from Company and its suppliers only direct damages up to the amount you paid for the software. You cannot recover lost profits, data loss, business damage, damages that are not reasonably foreseeable, or any other loss or damages including consequential, special, indirect or incidental damages. THIS AGREEMENT SHALL NOT IMPAIR THE U.S. GOVERNMENT’S RIGHT TO RECOVER FOR FRAUD OR CRIMES ARISING OUT OF OR RELATED TO THIS CONTRACT UNDER ANY FEDERAL FRAUD STATUTE, INCLUDING THE FALSE CLAIMS ACT, 31 U.S.C. 3729-3733. FURTHERMORE, THIS CLAUSE SHALL NOT IMPAIR NOR PREJUDICE THE U.S. GOVERNMENT’S RIGHT TO EXPRESS REMEDIES PROVIDED IN THE GSA SCHEDULE CONTRACT (E.G., CLAUSE 552.238-75 – PRICE REDUCTIONS, CLAUSE 52.212-4(H) – PATENT INDEMNIFICATION, AND GSAR 552.215-72 – PRICE ADJUSTMENT – FAILURE TO PROVIDE ACCURATE INFORMATION)."
5184,GOVERNMENT END USERS
521,“Internal Purposes” means reporting of vulnerabilities related to applications located within Ordering Activity’s own systems.
6684,"PLEASE READ THE SOFTWARE LICENSE AGREEMENT (“AGREEMENT” OR “EULA”) CAREFULLY BEFORE USING THE Company (“SOFTWARE”). Company (“Company” OR “LICENSOR”) IS WILLING TO LICENSE THE SOFTWARE TO YOU AS AN INDIVIDUAL OR A LEGAL ENTITY (“LICENSEE” OR “YOU”), AND TO PROVIDE YOU WITH SUPPORT AND MAINTENANCE SERVICES (“SERVICES”), PROVIDED, AND ONLY ON THE CONDITION THAT, YOU ACCEPT AND AGREE TO COMPLY WITH ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT. THIS AGREEMENT APPLIES TO ANY UPDATES OR SERVICES FOR THE SOFTWARE OR FOR THE SERVICES PROVIDED TO YOU BY Company, UNLESS OTHER TERMS SPECIFICALLY COVER THOSE ITEMS. "
5949,Licensee’s Promises to COMPANY:
8934,"Validation. If you do not agree to these terms, we are unwilling to license the software to you, and you should not open the disk or CD package or install the software. "
4495,"Disclaimer. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN THIS ADDENDUM, COMPANY MAKES NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE."
1140,"1.7. “Transaction” means the individual message/Notification sent and/or received to and from Devices such as telephone, email, short message service (SMS), pagers, fax, etc."
1159,"10. CHOICE OF LAW; FORUM. The validity, construction, and interpretation of this License shall be solely and exclusively governed by and construed in accordance with the Federal laws of the USA"
34," if neither causes of action under Section 12.7(a) or (b) are reasonably practicable or economical, the Company may terminate Customer’s right to use the Software and Deliverables, in whole or in part and refund to the Customer the proportion of the Charges paid by the Customer to the Company which reflects the loss of functionality suffered by the Customer as agreed between the parties or in the absence of agreement as determined by an independent consultant nominated by agreement of the parties (such consultant to act as expert not as arbitrator) and whose decision shall be final and binding on the parties less a prorated amount for the period of time Customer has used the Software or Deliverable."
4613,"Each party agrees that at all times during the term of this Agreement, and thereafter, it will hold in confidence, and will not, other than for purposes of this Agreement, use or disclose to any third party, the Confidential Information of the other party. The term “Confidential Information” means all non-public information that the disclosing party designates as being confidential, which the nature of the information or circumstances of disclosure makes reasonably clear should be treated as confidential, and, in any case, Software and the technology, trade secrets, and know how embodied in the COMPANY Solution and Software. At the earlier of the disclosing party’s first request or the expiration or termination of this Agreement for any reason, the receiving party shall return or (except where return is required hereunder) permanently destroy all Confidential Information of the disclosing party (including all copies, summaries, excerpts, extracts or"
4435,Delivery Date is defined in Section 11.1.
5988,LIMITATION OF LIABILITY
1294,"11.3 Insurance. You represent and warrant that you have, and shall maintain at your expense and at all times during the term of these Terms, all types of liability insurance policies, with coverage in amounts that are customary for merchants and/or service providers in your region, consistent with best industry practices, and sufficient to fully comply with applicable Law and fulfill your obligations under these Terms. Upon COMPANY's request, you shall provide proof of your maintenance of such policies and provide assurances that indicate that COMPANY will be covered by your insurance policies in the event of a claim arising under or in relation to,
these Terms or any Offer.
"
7271,Service credit shall be limited to a maximum of one (1) month of cloud service costs in a monthly reporting period.
4178,COPPA (Children Online Privacy Protection Act)
1203,"10. Termination.
10.1 Termination Generally. When the End User is an instrumentality of the U.S., recourse against the United States for any alleged breach of this Agreement must be made as a dispute under the contract Disputes Clause (Contract Disputes Act). During any dispute under the Disputes Clause, we shall proceed diligently with performance of this Agreement, pending final resolution of any request for relief, claim, appeal, or action arising under the Agreement, and comply with any decision of the Contracting Officer.
10.2 Survival. Upon expiration or termination of these terms, any perpetual licenses you have granted, your indemnification obligations, our warranty disclaimers or limitations of liabilities, and dispute resolution provisions stated in these terms will survive. Upon the expiration or termination of the Services, some or all of the Software may cease to operate without prior notice."
1821,21. GOVERNING LAW. This Agreement shall be governed by the Federal laws of the United States.
4720,"Entire Agreement. This Agreement, along with the underlying GSA Schedule 70 Contract, Schedule Pricelist, and Purchase Orders constitute the entire agreement between Company and Licensee and supersedes all prior understandings of Company and Licensee, including any prior representation, statement, condition, or warranty."
8541,"This License will be governed by the laws of the State of California, USA without regard to its choice of law rules. The provisions of the U.N. Convention for the International Sale of Goods will not apply. Any provisions found to be unenforceable will not affect the enforceability of the other provisions contained herein, but will instead be replaced with a provision as similar in meaning to the original as possible. This License, together with the underlying GSA Schedule Contract, Schedule Pricelist and Purchase Order(s), constitutes the entire agreement between the parties with regard to its subject matter. No modification will be binding unless in writing and signed by the parties."
8164,"The Software or Service may not be used to store, backup, or distribute child pornography and may not be used in violation of U.S. export control laws or the export or import regulations of other countries. You agree to comply strictly with all such laws and regulations and acknowledge that you have the responsibility to obtain licenses to export, re-export, or import as may be required."
6829,"Proprietary Material Defined. The term “Proprietary Material” shall mean the Licensed Software Programs, the Documentation, and all parts, copies and modifications thereof, and any other information relating"
4489,Disclaimer or Limitation of Liability and Remedies
492,"“End User” is defined as an “LICENSEE” as defined in AGENCY Order ADM 4800.2H, Eligibility to Use AGENCY Sources of Supply and Services and as may be modified from time to time."""
6247,"Neither party may assign this Agreement without the prior written consent of the other, which consent shall not be unreasonably withheld, conditioned or delayed, provided, however, that either party shall be entitled to assign this Agreement to a successor entity in the event of a business combination or purchase of substantially all of that party’s stock or assets. This Agreement shall be fully binding and enforceable as against all permitted assignees and successors in interest."
2554,"7. Data Collection
You acknowledge and agree that Company may collect certain data and information as a result of your access or use of the Service.
All of Your Data will be deleted immediately upon termination.
You shall have the option, prior to data ingestion, to configure the Company Service to forward a copy of all of Your log data (standard Company format – not configurable) to an CLOUD PROVIDER bucket, hereinafter referred to as “Data Forwarding”. The Data Forwarding feature writes off a copy of the ingested log data every few minutes to the CLOUD PROVIDER bucket. This feature will not work retroactively and must be configured prior to data ingestion. If You choose, to utilize this “Data Forwarding” feature, You may do so, provided that 1) You purchase and maintain an CLOUD PROVIDER Bucket; and 2) You provide the credentials to the S3 bucket to the Company Service, prior to the ingestion of Your log data."
1960,"3.1. Limited Warranty. Subject to Section 3.2, Company warrants to Customer Activity only that the hardware or software in the Products will perform in substantial accordance with the corresponding Product documentation for the limited warranty period set forth on the Company Warranty and Support Policy, . "
3417,"Bug Fixing and Remote Diagnostics. Company uses commercially reasonable efforts to provide work-around solutions or patches to reported problems with Products. With Customer’s prior authorization, Company may perform remote diagnostics to work on reported problems. In the event Customer declines remote diagnostics, Company and Customer may agree to on-site Technical Support which is subject to an additional fee and reasonable travel and expenses, for which the customer is responsible."
1011,1.1.5. “End User” means the licensee of the COMPANY® Software who is granted for its sole internal operational purposes only.
6769,PRODUCT achieves scalability through the use of multiple Sensor instances. PRODUCT Sensor is capable of processing an ever- growing number of protocols and detecting malicious behavior as efficiently as possible.
5634,Infringing Content. Content that infringes or misappropriates the intellectual property or proprietary rights of others.
4168,contractor’s negligence; (2) for fraud; (3) for express remedies under law or the contract; or (4) for any other matter for which liability cannot be excluded by law.
3142,ANY DERIVATIVE SOFTWARE. The foregoing exclusion/limitation of liability shall not apply to (1) personal injury or death resulting from the Vendor’s negligence; (2) for fraud; or (3) for any other matter for which liability cannot be excluded by law.
934,"1. Licensed Use Rights and Limits. Company is licensed to you on an annual subscription basis for installation and permitted use by you for your internal business purposes on equipment you own or control located in the United States (your “System”). Your permitted use of Company is subject to the limits of the subscription you selected when ordering Company in terms of the duration of your subscription set forth in the ordering document (the “Term”) as well as the number of “Actions” per day (the 24 hour period measured using Coordinated Universal Time “UTC”) executed by Company on your System based on the “Playbooks” you have selected for use, as these terms are used in the Company product documentation. If you agree with all the terms and conditions of this agreement and execute it in writing, then you may install and use Company on your System up to the maximum number of permitted daily Actions. You may not share a license you acquire with a third party, nor may you install or use Company on equipment that you do not own or control.
(a) Reserved.
(b) Reserved.
(c) Full Enterprise Version; Support. If you acquire a license for the “Full Enterprise” version of Company, you will receive a license key which will enable your installation of Company to operate with full functionality during the Term up to the maximum number of daily Actions applicable to the subscription you ordered. You will also be entitled during the Term to limited customer support in the English language made available through our website including support forums, product documentation, tutorials, community pages, and product updates if and when available. If your license to the Full Enterprise Version expires and is not renewed, your license will then convert to that of a limited functionality Community Edition and you will no longer be eligible for customer support."
3583,"Client Data. Client retains all rights, including intellectual property rights in and to the Client Data. COMPANY will treat the Client Data as Confidential Information of Client and use the Client Data solely for the performance of the Hosting Service."
9152,"You acknowledge that the Product and certain other materials are confidential as provided herein. COMPANY Parties’ Confidential Information includes any and all information related to the services and/or business of COMPANY Parties that is treated as confidential or secret by COMPANY Parties (that is, it is the subject of efforts by COMPANY Parties, as applicable, that are reasonable under the circumstances to maintain its secrecy), including, without limitation:"
730,"(A) At the end of each License Term, the License Term for the Services may be renewed under this Agreement with mutual written consent.Reserved."
713,"(2) License Agreement. All software, including Application software, is provided subject to the license agreement provided with the software, either pre-loading on the system or as part of the software package. Ordering activity agrees that it will be bound by the license agreement."
5631,"Infringement Indemnity. COMPANY agrees to defend any claim made against you which asserts that the Software infringes a patent, copyright or registered trademark of a third party in the United States, Canada or the European Union and will indemnify you from actual damages, reasonable costs and expenses (including reasonable legal fees) finally awarded against you by a court of a competent jurisdiction or agreed to in settlement, provided that: (a) you give COMPANY prompt notice of the claim and appropriate consultation; (b) COMPANY will have the right to intervene in the proceedings at its own expense, through counsel of its choosing; and (c) you provide reasonable assistance to COMPANY, at COMPANY’s expense. COMPANY will have no obligations to you if the infringement claim is based on or relates to: (a) your continuing use of a version of the Software which is no longer commercially released by COMPANY, if COMPANY makes available a newer version of the Software that would avoid or reduce the infringement claim; (b) use or combination of the Software with third party products not provided by COMPANY if such use or combination results in the infringement claim; or (c) use of the Software which is in breach of this Agreement or use which is not in accordance with the User Documentation. Nothing contained herein shall be construed in derogation of the U.S. Department of Justice’s right to defend any claim or action brought against the U.S., pursuant to its jurisdictional statute 28"
6833,"PROPRIETARY RIGHTS INDEMNITY. Subject to the limitations set forth below, COMPANY shall indemnify defend and hold harmless Customer with respect to any losses, third-party claim, suit or proceeding (each, a “Claim”) brought against COMPANY, the Customer or any Permitted User to the extent it is based upon a claim that the Software as used in accordance with this Agreement by Customer infringes upon any U.S. patent, trademark, copyright or trade secret of any third party; provided, however, that Customer (i) promptly notifies COMPANY in writing of such Claim; (ii)"
118," to the extent consistent with FAR 22.103 and in accordance with the AGENCY Schedule Contract and AGENCY Schedule Pricelist, the Company shall be entitled to charge an overtime rate of:"
3564,"Changes to Work and Delays. Subject to AGENCYR Clause 552.238-81, Modifications (Federal Supply Schedule) (April 2014) (Alternate I – JUN 2016) and (Alternate II – JUN 2016), and 52.212-4(f) Excusable Delays (JUN 2010) regarding which the AGENCYR and the FAR provisions take precedence."
6394,"nothing in this agreement grants to either Party the right to make commitments of any kind for, or on behalf of, the other Party."
8222,The warranties in this Section shall not apply to Restricted Release(s).
3362,"B. Company “Platinum” Bundle (includes the terms and conditions for the Company “Silver” and “Gold” Bundle as well as the additional terms below):
1. Company Help@Work for iOS is a custom SDK designed to allow Customer to develop the Help@Work for iOS app, which will allow the Customer’s help-desk administrator to remotely view the screen of a managed iOS device, while working with the individual device-holder on troubleshooting workflows.
2. Authorized Developer. Customer represents and warrants that it has a valid Apple iOS Developer Program Enterprise License Agreement and hereby appoints Company as an Authorized Developer under such agreement solely in connection with Company’s provision of Help@Work for iOS to Customer.
3. Help@Work for iOS Display Finder. If Customer at its option chooses to download the Help@Work for iOS Display Finder component, Customer will be required to accept the accompanying Apple end-user software license agreement (EULA), which solely governs the Apple software included therewith.
4. ServiceConnect Integrations. (a) “ServiceConnect Integrations” are software modules provided by Company that integrate Company Core or Company Cloud with separate third party products and/or services not licensed or distributed by Company (e.g. ServiceNow or Splunk). In order to be licensed to use a ServiceConnect Integration, Customer is required to obtain a license to the relevant third party product or service, directly or indirectly, from the third party (“Underlying Third Party”). (b) Customer may not use any part of any ServiceConnect Integrations, including third party code, in a manner not related to the Company Core or Company Cloud product. (c) Customer agrees that the Underlying Third Party does not in any way warrant the accuracy, reliability, completeness, usefulness, non-infringement, or quality of any ServiceConnect Integration and that the Underlying Third Party shall not be liable or responsible in any way for any losses or damage of any kind, including lost profits or other indirect or consequential damages, relating to Customer’s use of or reliance upon any ServiceConnect Integration. (d) Company disclaims all warranties and indemnities in connection with the ServiceConnect Integrations and the third party product or services on which the ServiceConnect Integrations run. The Underlying Third Party makes no warranties or indemnities and disclaims all obligations and other liabilities with respect to any ServiceConnect Integration. (e) The Underlying Third Party may, at any time and for any reason, discontinue its product or service, or discontinue or disrupt interoperation with the ServiceConnect Integration. Company shall have no liability for any such discontinuance or disruption.
"
2167,"4.1.1 To repair any defect arising from reasonable wear and tear, accident, abuse, misuse, wilful damage, negligence, abnormal working conditions, or failure to follow COMPANY’s instructions relating to the use of the Product (whether oral or in writing); or,"
9107,"Wherever used in this EULA, “you”, “your”, “Ordering Activity”, and similar terms mean the person or legal entity accessing or using the Services. If you are accessing and using the Services on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to this EULA."
3132,"Any and all other information which is disclosed by COMPANY Ltd to You orally, electronically, visually, or in a document or other tangible form which is either identified as or should be reasonably understood to be confidential and/or proprietary; and,"
1171,"10. INDEMNIFICATION.
a. Reserved
b. Customer. This is an obligation in advance of an appropriation that violates anti-deficiency laws (31 USC 1341 and 41 USC 6301), since the Government customer commits to pay an unknown amount at an unknown future time
c. Company will indemnify and defend Customer, and its affiliates and their employees, directors, agents, representatives and clients (“Customer Indemnified Parties”) from any actual or threatened third party claim finally settled in a court of competent jurisdiction to the extent directly arising out of (1) infringement of intellectual property or privacy rights based on Customer’s authorized use of the Software in accordance with this Agreement; tor (2) Company’s material breach of, this Agreement, or its gross negligence or willful misconduct if: (a) the applicable Customer Indemnified Party gives Company prompt written notice of the claim; (b) the applicable Customer Indemnified Party provides assistance in connection with the defense and settlement of the claim as Company may reasonably request; and (c) the applicable Customer Indemnified Party reasonably complies with any settlement or court order made in connection with the claim. Company will indemnify each of the Customer Indemnified Parties against (i) all damages, costs, and attorneys’ fees finally awarded against any of them in any proceeding under this Section; (ii) all out-of-pocket costs (including reasonable attorneys’ fees) reasonably incurred by any of them in connection with the defense of such proceeding (other than attorneys’ fees and costs incurred without Company’s consent after Company has accepted defense of such claim); and, (iii) if any proceeding arising under this Section is settled, Company will pay any amounts to any third party agreed to by Company in settlement of any such claims. Nothing contained herein shall be construed in derogation of the U.S. Department of Justice’s right to defend any claim or action brought against the U.S., pursuant to its jurisdictional statute 28 U.S.C. §516."
2219,"4.3. Where we validly terminate this Agreement for your breach or you terminate this Agreement prior to the expiry of all Subscription Periods, the Licensor may retain any prepaid Fees but will otherwise be regarded as discharged from its obligations. Such termination is without prejudice to any Fees you may owe us at the time of termination.
"
5030,Force Majeure. Excusable delays shall be governed by FAR 52.212-4(f).
3224,"APPLICATION PORTAL LICENSE
A Application Portal refers to a single logical instance of Application with a unique URL address, dedicated database instance, security layer, and portal configuration. A single Application Portal may be supported by either a single web application server or a cluster of web application servers in a load-balanced/high-availability configuration. In the latter case, the Application server software will be installed on each of the web application servers (see Note below). A Portal License is required to operate a single Application Portal in either case."
135,"
Support and Maintenance Plan
☐ Silver ☐ Gold ☐ Platinum
Initial Support and Maintenance Term (if applicable)
☐ One (1) Year ☐ Three (3) Years ☐ Other - ____ Years
If the license to the Licensed Software is purchased for less than a perpetual term, the Initial Term for Support and Maintenance Services must be equal to the term of the license to the Licensed Software.
"
6397,"Nothing in this Section precludes a party from seeking specific enforcement, injunctive relief or other equitable remedy. "
2207,"4.2. In the event of a material breach of this Agreement, the non-breaching Party may notify the other Party in writing of the material breach and the breaching Party will have thirty (30) days to affect a cure to such material breach. If the breaching Party does not affect such a cure to the material breach within the aforementioned thirty (30) days, the non-breaching Party may terminate this Agreement immediately without further notice to the breaching Party."
3133,Any and all rights not expressly granted herein are reserved by COMPANY.
9104,"WHEREAS, the AGENCY (“AGENCY”) has requested certain modifications to the Agreement; and"
764,"(c) Disassemble, decompile or unlock, reverse translate, reverse engineer, or in any manner decode the Software or documentation or any part thereof for any reason;"
4574,"During the term of this Agreement and for a period of seven (7) years after its expiration or termination for any reason, the Receiving Party shall not disclose, directly or indirectly, any of the Disclosing Party’s Confidential Information to any third party except: (a) in accordance with any applicable judicial or other governmental order, provided the Receiving Party gives the Disclosing Party reasonable notice prior to such disclosure in order to enable the Disclosing Party to seek a protective order, and provided further that if the Disclosing Party is unsuccessful, the Receiving Party will disclose such information only to the minimum extent required by law; and (b) to the Receiving Party’s and its Affiliates’ officers, directors and employees on a need- to-know basis solely for the pursuit of the transactions contemplated hereby, provided that (i) the Receiving Party has informed such persons of the confidential nature of and obligations and restrictions with respect to such Confidential Information; (ii) such persons are obligated to maintain the confidentiality of such Confidential Information under obligations that are at least as restrictive as the obligations of this Agreement; and (iii) the Receiving Party shall be liable to the Disclosing Party under this Agreement for any breach by any such person of the provisions of any non-disclosure agreement to which he/she is a party."
4025,"Compensation for damages: Licensee and End User acknowledge that any actual or threatened breach of this License would likely cause Licensor irreparable harm that could not be fully remedied by monetary damages. Licensee shall indemnify and hold harmless the Licensor for and against any damage, loss, liability, expense, or other claims, including costs and fees for defending such claims, that Licensor may incur as a result of, related to or in connection with Licensee’s or End User’s failure to comply with any applicable law, regulation or order. In addition, Licensor will have the right to seek injunctive or other equitable relief from a court of competent jurisdiction, without proof of actual damage, as may be necessary to prevent such breach. "
4279,"Customer Reference
You agree (i) that COMPANY may identify you as a recipient of services and use your logo in sales presentations, marketing materials and press releases, and (ii) to develop a brief customer profile for use by COMPANY on COMPANY.com for promotional purposes.
"
7137,"Restrictions. LICENSEE shall not (and will not allow any third party to): (i) reverse engineer, reverse compile, reverse assemble, translate or otherwise attempt to discover any source code or underlying ideas or algorithms of the Software; (ii) provide, lend, disclose, or otherwise allow others to use the Product Solution for the benefit of any third party, except as expressly and specifically authorized in a signed writing by COMPANY on a case-by-case basis, (iii) sell, lease, or otherwise make available to third parties any Product Solution, (iv) transfer any Software from the Product Solution to any other hardware, (v) remove, alter or deface any copyright or other proprietary notices, labels or marks from the Product Solution, (vi) distribute any copy of any Software to any third party, including without limitation selling the Product Solution in a secondhand market, (vii) use Software outside the Licensed Field, (viii) use any Update or Upgrade beyond those to which LICENSEE is entitled or with any Software to which LICENSEE does not have a valid, current license, (ix) circumvent or disable COMPANY’s protection mechanisms or license management mechanisms; (x) use the Product Solution in violation of any applicable law, regulation, or directive, or to support any illegal activity; (xi) conduct any benchmarking or comparative study or analysis involving the Software (“Benchmarking”) for any reason or purpose except, to the limited extent absolutely necessary, to determine the suitability of the Software to interoperate with LICENSEE’s internal networks; (xii) disclose to any third party any Benchmarking or any other information related thereto; (xiii) use the Product Solution or any Benchmarking in connection with the development of products that compete with the Product Solution; (xiv) reproduce, alter or modify the Product Solution or Software, or (xv) hack, crack, phish, SQL inject or otherwise compromise the security or integrity of the Product Solution or Software,"
6459,"Notwithstanding the terms of the Federal, State, and Local Taxes Clause, the contract price excludes all State and Local taxes levied on or measured by the contract or sales price of the services or completed supplies furnished under this contract. Vendor shall state separately on its invoices taxes excluded from the fees, and the Customer agrees either to pay the amount of the taxes (based on the current value of the equipment) to the contractor or provide evidence necessary to sustain an exemption, in accordance with FAR 52.229-1 and FAR 52.229-3."
2358,"5.2 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL, EXEMPLARY OR INDIRECT DAMAGES OF ANY TYPE OR KIND (INCLUDING LOST PROFITS, LOST SAVINGS, CURRENCY CONVERSION LOSSES, OR LOSS OF OTHER ECONOMIC ADVANTAGE) ARISING FROM BREACH OF WARRANTY OR BREACH OF CONTRACT, OR NEGLIGENCE, OR ANY OTHER LEGAL CAUSE OF ACTION ARISING FROM OR IN CONNECTION WITH THIS AGREEMENT OR COMPANY'S PERFORMANCE HEREUNDER, INCLUDING WITHOUT LIMITATION THE SOFTWARE OR ANY INTERRUPTION OF USE OF THE SOFTWARE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
IF YOU HAVE PURCHASED A LICENSE, IN NO EVENT SHALL COMPANY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EXCEED THE TOTAL AMOUNT PAID BY YOU TO COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PROCEEDING THE EVENTS FIRST GIVING RISE TO A CLAIM."
2534,"7. MAINTENANCE. Customer is responsible for installing Updates (as defined below) of the Software Product on a regular basis upon release of such Updates, updating all non-Company software used in conjunction with the Software Product, and regularly upgrading any hardware and memory on the system in which Customer uses the Software Product. The term “Updates” as used herein means modifications to the Software Product which contain corrections of errors and minor functionality enhancements, or which add bug fixes or patches to the Software Product."
6862,provide procedures for the proper disposal of Client Data.
7815,"The applicable terms and conditions in this Schedule 2 shall apply in addition to the terms in the main body of the MSA. For clarity, all cross-references to Sections of the MSA shall be referred to as “Sections” and all cross-references to provisions of the Terms of Services shall be referred to as “Paragraphs.”"
1781,"2.5 m or 1.5 m resolution, as the case may be, covering some parts of the world."
757,"(b) TO ENSURE TIMELY INSTALLATION OF SERVICES. Customer agrees to obtain and provide all necessary facility space and power, access to the facility, Customer Equipment and software, third party vendor services, and sufficient personnel for an acceptance testing process (collectively with Section 13 (a) “Customer Responsibilities”) on a timely basis to allow COMPANY to timely complete the installation of Customer’s requested Services by the installation date. If Customer fails to comply with or provide any of the Customer Responsibilities in a timely manner, which results in a delay of the service installation date, Customer will be charged for the Services beginning on the original Billing Commencement Date. Additional Customer Responsibilities may be required from Customer as set forth in the attached Exhibits and Attachments."
3654,"COMPANY agrees to use its best efforts to deliver the software and hardware ordered by Customer on the Delivery Date specified below; provided, however, that Customer acknowledges that COMPANY will be procuring hardware from third parties and that COMPANY shall have no liability hereunder for any late delivery related to delays by any third party. COMPANY'S delivery and installation obligations described herein shall be extended to the extent that any delays are caused by Customer failing to fulfill its obligations set forth herein. COMPANY shall notify Customer promptly of any anticipated delays as soon as COMPANY becomes aware of the same. COMPANY shall state separately on invoices taxes excluded from the fees, and the Customer agrees either to pay the amount of the taxes (based on the current value of the equipment) or provide evidence necessary to sustain an exemption, in accordance with FAR 52.229-1 and FAR 52.229-3."
6901,"Purchases of Software Subscription for Software Maintenance Program. Customer agrees to purchase a software subscription as described and defined in Exhibit A to purchase scheduled version releases, help desk support, enhancements and new features of the Licensed Software Programs. These costs are included in any annual Software as a Service fees."
7433,"Solely with respect to Third Party Software, and as Company ’s sole liability and Customer’s exclusive remedy, Company will defend, indemnify and hold harmless Customer from and against any and all third party claims alleging that the Third Party Software provided by Company in conjunction with the Software under the Agreement infringes the intellectual property rights of such third party; provided, that Customer: (i) is promptly notifies Company of the claim in writing; (ii) cooperates with Company in the defense of the claim; and (iii) grants Company sole control of the defense and settlement of the claim. Company will have no obligations to defend, indemnify or hold Customer harmless pursuant to this Section 8(c) if the infringement claim is caused by (i) Customer’s misuse or modification of the Third Party Software or the Company Software and without such misuse or modification the infringement would not have occurred; (ii) Customer’s failure to implement updates or enhancements provided to Customer by Company within a reasonable period of time; and/or (iii) Customer’s use of the Software including any Third Party Software in combination with any product not owned or developed by Company and without such non-authorized combination the infringement would not have occurred. "
6253,"NEITHER PARTY WILL BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES OF THE OTHER ARISING OUT OF ANY PERFORMANCE OF THIS AGREEMENT OR IN FURTHERANCE OF THE PROVISIONS OR OBJECTIVES OF THIS AGREEMENT, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON TORT, WARRANTY, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT ALLOWED BY APPLICABLE LAW, EACH PARTY’S MAXIMUM CUMULATIVE LIABILITY IN CONNECTION WITH THIS AGREEMENT AND THE EXCLUSIVE REMEDY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL BE LIMITED TO THE CONTRACT PRICETOTAL AMOUNT OF FEES PAID OR PAYABLE UNDER THIS AGREEMENT IN THE IMMEDIATELY PRECEDING TWELVE (12) MONTH PERIOD . "
9017,"Warranty. (a) COMPANY warrants that product manufactured or services rendered by COMPANY will be free from defects in material or workmanship for a standard one year after delivery to Buyer. Product defects caused by misuse, mishandling, abuse, neglect, willful physical damage, vandalism, or placement in contraindicated conditions or environments are excluded from this warranty. If notified of the defect within the warranty period, COMPANY will repair or replace at its option defective product or service. Buyer must obtain authorization from COMPANY prior to returning product to COMPANY. Product returned to COMPANY without authorization will not be accepted. (b) Product not manufactured by COMPANY is covered only by the manufacturers warranty accompanying product delivered."
6216,"Monitoring Usage. You acknowledge and agree that COMPANY may, from time to time, collect and use technical data and related account activity information, including but not limited to technical information about your use of the Software (for example: session length, device type, operating system) that is gathered periodically to facilitate the provision of updates, Technical Support and other services to you related to the Software. COMPANY may use this information to improve its products and Technical Support or to provide services to you. Such information does not include Customer Data (as defined below) and is de- identified, aggregated or anonymized data used by COMPANY internally. The foregoing shall not in any way limit COMPANY’s obligations under Section 16 (Confidentiality) of this Agreement. “Customer Data” means any data, information or other material (proprietary, copyrighted or otherwise) which is uploaded, entered, created or otherwise provided by you in the course ofusing the Software, including, but not limited to, any third party data obtained by you. The Software and all Customer Data remains on your premises. You retain ownership and control of, and are solely responsible for lawfully obtaining, all data, information or other material (proprietary, copyrighted or otherwise) used in connection with the Software, for the accuracy, quality, integrity, completeness, legality, reliability, appropriateness and intellectual property ownership of or right to use all such data. You represent and warrant that you are in compliance with and will comply with all applicable privacy and data protection laws and regulations with respect to any such data used in connection with the Software and your use of the Software. You will indemnify, defend and hold COMPANY harmless from any claims, losses and causes of action arising out of or related to your breach of this section."
6286,"No Illegal, Harmful, or Offensive Use or Content"
7569,"Support Term
The initial term during which Company shall provide Support shall commence on shipment of the Solution and shall continue for the period specified in the Order. Company The initial term is referred to as the “Support Term”."
6395,"Nothing in this Agreement is intended to or shall operate to create a partnership between the parties, or authorize either party to act as agent for the other, and neither party shall have the authority to act in the name or on behalf of or otherwise to bind the other in any way (including, but not limited to, the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power)."
3009,"Affiliated Companies. The term ""Affiliated Companies"" shall mean any and all companies or other forms of business entities which are wholly owned or controlled by LICENSEE."
5074,"g. Company recognizes that Federal agencies are subject to the Freedom of Information Act, 5 U.S.C. 552, which requires that certain information be released, despite being characterized as “confidential” by the vendor.
h. When the end user is an instrumentality of the U.S. Government, neither this Rider, the Manufacturer’s Specific Terms nor the Schedule Price List shall be deemed “confidential information” notwithstanding marking to that effect.
i. This Agreement, together with the underlying GSA Schedule Contract, Schedule Pricelist, and Purchase Order(s), sets forth the entire agreement and understanding of the Parties relating to the object hereof and merges all prior discussions and agreements of the matter hereof between them. A negotiated purchase order would take precedence as the negotiated purchase order would demonstrate any changes to these terms to meet the ordering activity’s minimum needs.
"
4521,"Dispute Resolution, Law & Jurisdiction"
8399,"This Agreement will be governed by the Federal laws of United States. This Agreement, together with the underlying AGENCY Schedule Contract, Schedule Pricelist, Purchase Order(s) (and any associated order form or other agreements referenced herein) constitutes the entire agreement between you and COMPANY with respect to the subject matter of this Agreement, and supersedes and replaces any other prior or contemporaneous agreements, or terms and conditions between you and COMPANY applicable to the subject matter of this Agreement. In the event of a conflict between a Purchase Order and this Agreement, the Purchase Order prevails. This Agreement creates no third party beneficiary rights."
845,[Reserved]
2205,"4.2 Third Party Software. Use of some third-party materials (including open source materials) included in the Software or upon which the Software is dependent is subject to terms and conditions found in a separate agreement or “Read Me” file located in or near such materials (where the material is included with the Software), as well as posted on the Software’s about page. You acknowledge such separate written agreements terms and conditions; (c) and that Your breach of such terms and conditions shall also be deemed a breach of this Agreement."
8907,USE OF UPGRADES IS LIMITED TO COMPANY EQUIPMENT FOR WHICH ORDERING ACTVITIY IS THE ORIGINAL END USER PURCHASER OR LEASEE OR WHO OTHERWISE HOLDS A VALID LICENSE TO USE THE SOFTWARE WHICH IS BEING UPGRADED
6018,"LIMITATION OF LIABILITY. COMPANY WILL HAVE NO LIABILITY OR OBLIGATION FOR ANY PRODUCTGES OR REMEDIES, INCLUDING, WITHOUT LIMITATION, THE COST OF SUBSTITUTE GOODS, LOST DATA, LOST PROFITS, LOST REVENUES OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, GENERAL, PUNITIVE OR CONSEQUENTIAL PRODUCTGES, ARISING OUT OF THIS LICENSE OR THE USE OR INABILITY TO USE THE SOFTWARE. IN NO EVENT WILL COMPANY'S TOTAL AGGREGATE LIABILITY (WHETHER IN CONTRACT (INCLUDING FUNDAMENTAL BREACH), WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, INTELLECTUAL PROPERTY INFRINGEMENT OR OTHER LEGAL THEORY) WITH REGARD TO THE SOFTWARE AND/OR THIS LICENSE EXCEED THE LICENSE FEE PAID BY YOU TO COMPANY. FURTHER, COMPANY WILL NOT BE LIABLE FOR ANY DELAY OR FAILURE TO PERFORM ITS OBLIGATIONS UNDER THIS LICENSE AS A RESULT OF ANY CAUSES OR CONDITIONS BEYOND COMPANY'S REASONABLE CONTROL. The foregoing exclusion/limitation of liability shall not apply to (1) personal injury or death resulting from COMPANY’s negligence; (2) for fraud; or (3) for any other matter for which liability cannot be excluded by law."
390,"""Use or Using"" means to access/open, install, download, copy, or otherwise benefit from the Software or the Documentation. “You” means the U.S. Government end use customer (licensee), under AGENCY Schedule contracts"
1253,"11. FEES. Ordering activity are responsible for paying COMPANY from which Ordering activity obtained the COMPANY (""Reseller"") the fees specified in the Purchase Order Documentation (""Fees"") for the right to use the COMPANY in the Initial Term and any Renewal Term(s) (as defined below). Notwithstanding the terms of the Federal, State, and Local Taxes Clause, the contract price excludes all State and Local taxes levied on or measured by the contract or sales price of the services or completed supplies furnished under this contract. COMPANYshall state separately on its invoices taxes excluded from the fees, and the Customer agrees either to pay the amount of the taxes (based on the current value of the equipment) to the contractor or provide evidence necessary to sustain an exemption, in accordance with FAR 52.229-1 and FAR 52.229-3."
2484,"6.1 Third-Party Providers. “Third-Party Providers” are third parties (other than Company) that offer products or services related to the Services. For example, Third Party Providers might (1) offer complementary products for integrated use with the Services; (2) provide integrations with other products and services; (3) provide assistance with evaluating, deploying, customizing, integrating, acquiring and/or supporting the Services (such as resellers, implementers and integrators). Company makes no representation, warranty or promise regarding Third-Party Providers or the products or services they may offer, whether or not such products or services are presented within the Services or on the Site. Company includes such items and information only as a convenience and without implying any endorsement of the Third-Party Provider. You should review applicable terms and policies, including privacy and data gathering practices, and should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any Third-Party Provider. You do not agree to be bound by any third party terms without reviewing them and agreeing to them in writing."
7878,the Customer shall immediately notify the Company if a Claim is made against the Customer and agrees to grant the Company exclusive control of all litigation and negotiations in connection with such Claim;
3988,"COMPANY, Inc.:"
2827,"9. Entire Agreement - This Agreement, together with the underlying GSA Schedule Contract and Schedule Pricelist, and any Company order agreement that you may have used to order COMPANYconstitute the entire agreement of the parties as to the subject matter thereof, and supersedes any and all prior oral and written understandings and agreements as to that subject matter. Company Company"
1638,"2. “Device” means any physical or virtual device for which any function is performed by the Software (including but not limited to delivering, installing, updating, migrating or repairing any computer program or data file; or monitoring, tracking, or reporting on the status, history, or security vulnerabilities of any software or hardware components or software licenses on or used by the device). For the purpose of certification as set forth in the Agreement, the number of Devices includes the highest number of Devices that were in place at any point during the previous year. A “Device” may have also been referred to in legacy license models as “Desktop” or “Endpoint Device”."
6592,"Ownership. All right, title, and interest, including without limitation all intellectual property rights, in and to the COMPANY Solution are the sole and exclusive property of COMPANY and its licensors. Customer shall not remove, and shall reproduce on any permitted copies, all proprietary, copyright, trademark and trade secret notices contained in or placed upon the COMPANY Solution. Customer will take reasonable precautions (including the precautions used for Customer's own confidential information) to prevent the unauthorized use or disclosure of the COMPANY Solution, the Documentation, or the results of any performance or benchmark tests of the COMPANY Solution. Customer will not allow the Software or any performance or benchmark test results to be made available to any third party (except for Customer’s third party personnel with a need to know) unless COMPANY approves that disclosure."
8814,"Under the terms and conditions of this End User License Agreement (EULA), COMPANY grants to the END USER a non-exclusive, non-transferable license to use PRODUCT data and any derived products."
2302,"5. Licensee may modify the Licensed Software except altering or removing any details of ownership, copyright, trademark or other property right connected with the Licensed Software."
2021,"3.4 Survival. Upon any termination of this Agreement, Sections 1.3, 1.4, 2.1, 2.2, 2.3, 3.4, 4.1, 4.2, 5.2, 5.3, 5.4, 6.2, 6.3, and all provisions under Sections 7 and 8, shall survive such termination and Customer’s rights under Section 1 shall immediately cease. In the event of any termination hereunder, Customer shall not be entitled to any refund of any payments made by Customer."
5338,"If Licensee wishes to reinstate lapsed Support and Maintenance for a perpetual license, Licensee may do so only within ninety (90) days from expiration of the Support and Maintenance term by paying COMPANY an amount equal to (i) the then-applicable annual Support and Maintenance fee plus (ii) one-hundred fifty percent (150%) of the fees that would have been due had Licensee remained enrolled during the lapsed period. "
4800,"EXCEPT AS SPECIFICALLY PROVIDED IN SECTION 10.1, THERE ARE NO WARRANTIES WITH RESPECT TO THE SERVICES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NONINFRINGEMENT."
6966,"Regulations and end-user, end-use, and country destination restrictions issued by the United States and other governments."
4528,"Disputes. Any dispute between COMPANY and Client in connection with this Agreement will be resolved in accordance with FAR 52.233-1 (Disputes (May 2014)), and/or any other dispute resolution provision contained in this Agreement."
843,[Reserved]
9059,"Websites accessed, and the type of website accessed."
4619,Each Party hereby covenants and warrants that it is not aware of any potential or actual conflict of interest or other legal or contractual obligation that would in any way interfere with its ability to perform and uphold its obligations under this agreement.
6892,"Publicity. Notwithstanding Section 8 above, Licensor may state on its Web site, and may state in Licensor’s sales and investment oriented presentations, the fact that Licensee is a customer of Licensor for Software Platform and may utilize Licensee's trademark on Licensor’s Website. "
6476,Object Code. The License Software Programs shall be provided to Customer in Object Code only.
4359,"Data Transfers. COMPANY uses HTTPS standards to protect data integrity during transfers. In addition, COMPANY will maintain the following security measures:"
8642,to alter or modify the PRODUCT to produce VAPs and/or DERIVATIVE WORKS;
1067,"1.2.2 Singular includes Plural
Unless the context requires otherwise, the singular includes the plural and vice versa."
1608,"2 Customer may terminate this Agreement upon thirty (30) days written notice to Company. Company may terminate this Agreement immediately upon written notice to Customer in the event of any material breach of this Agreement by Customer and/or its Agents, including without limitation, any breach of Section 2.1 and/or failure to pay any Fees or other amounts when due hereunder. Recourse against the United States for any alleged breach of this agreement must be made under the terms of the Federal Tort Claims Act or as a dispute under the contract disputes clause (Contract Disputes Act) as applicable. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any request for relief, claim, appeal, or action arising under the contract, and comply with any decision of the Contracting Officer."
1124,"1.6 “Solution Document(s)” means, unless otherwise defined, the documentation, descriptions, user manuals and release notes associated with the Company Solutions."
926,"1. Grant of License. ApplicationLimited Edition is a functionally limited version of the Applicationsoftware and is intended specifically for use with third party client management software. Subject to all of the terms and conditions of this Agreement, underlying GSA Schedule Contract and the applicable Order Confirmation COMPANY grants Ordering Activity a limited, internal use, non-exclusive, non-transferable license to use ApplicationLimited Edition solely for Ordering Activity’s Internal Purposes at Ordering Activity’s site(s) only. COMPANY grants Ordering Activity the right to install and use ApplicationLimited Edition. For the purposes of this Section, ApplicationLimited Edition shall also include any Documentation of ApplicationLimited Edition provided to Ordering Activity under this Agreement."
5476,"In no event shall Company be liable for any loss, death, or bodily injury that you suffer, or that you cause to any third party, in connection with your use of Company products. Company warrants that the SOFTWARE will, for a period of ninety (90) days from the date of your receipt, perform substantially in accordance with SOFTWARE written materials accompanying it. Except as just stated, Tto the fullest extent legally permitted, Company EXPRESSLY DISCLAIMS ANY IMPLIED OR EXPLICIT WARRANTY OF FITNESS for a particular usage, the particular nature and circumstances of said usage being unforeseen and unforeseeable to Company."
6824,"proper handling and processing of notices sent to Customer (or any of Customer’s Affiliates) by any person claiming that Customer Content violates such person’s rights, including notices pursuant to the U.S. Company Copyright Act or similar laws of other countries."
6975,Release from Restrictions. The obligations of Recipient specified in Section 4(b) shall not apply with respect to any
7954,"The following sentence is added to the end of Section 7, Intellectual Property Rights, of the Agreement:"
3873,"COMPANY Software or Software means the specific object code version or release of the COMPANY software program(s) that are licensed to Customer herein, together with all Updates provided to Customer by COMPANY in accordance with this Agreement and customization work, if any. Software does not include the source code."
1285,"11.1 Evaluation Software. This Section 11.1 only applies to Licensed Software designated by Company as “Evaluation Software.” Subject to Section 2, Company grants to Customer a non-transferable, non-exclusive limited license to use the Evaluation Software for its internal evaluation purposes only. The term of this license is for a period of thirty (30) days following delivery of the Evaluation Software (“Evaluation Period”). Company may extend the Evaluation Period in writing at its discretion. Unless otherwise agreed in writing by Company , Customer agrees to use the Evaluation Software in a non-production environment. Customer bears the sole risk of using the Evaluation Software. Company provides the Evaluation Software to Customer “AS-IS” and gives no representation, warranty, indemnity, guarantee or condition of any kind. To the maximum extent permitted by law, Company 's total aggregate liability and that of its third party licensors and partners is expressly limited to five hundred dollars ($500) for any and all damages regardless of the nature of the claim or theory of liability. Because the Evaluation Software is provided “AS-IS,” Company may not provide Services for it. This Section 11.1 supersedes any other inconsistent term in the Agreement for purposes of the Evaluation Software."
954,1.0 DEFINITIONS. Capitalized terms shall have the meanings set forth below. Capitalized terms not defined in this Addendum shall have the meaning set forth in the Master Agreement.
2701,8. Reserved.
5100,General Description of COMPANY’s Information Security Program.
997,"1.1.2 “Ordering Activity”, means the entity which purchases the Product."
6548,"Other License Restrictions. Licensee shall keep and use the Software only within the Country. Except as expressly permitted in this Agreement, Licensee shall not, directly or indirectly (through any other party), during the Term or thereafter, engage or permit any other person or party to copy, reverse engineer, decompile, disassemble, modify, translate, or make any attempt to discover the source code of, or create Derivative Works from, the Software. “Derivative Works” means every translation, portation, modification, correction, addition, extension, upgrade, improvement, compilation, abridgment or other form in which an existing work may be recast, transformed or adapted. “Derivative Works” includes derivative technology and any materials derived from existing trade secret material, including materials protected by copyright, patent and/or trade secret, and all documentation and software of Company and its vendors. If at any time, licensee or anyone else makes any modification to the Software, whether authorized or unauthorized, such modification shall be considered Derivative Works and owned by Company or its applicable third party vendor."
1398,"13. Buyer agrees that unless prior authorization is obtained from the U.S. Department of Commerce, neither Buyer nor its subsidiaries shall export, re-export, or release, directly or indirectly, any technology, software, or software source code (as defined in Part 772 of the Export Administration Regulations of the U.S. Department of Commerce (""EAR"")), received from COMPANY, or export, re-export, or release, directly or indirectly, any direct product of such technology, software, or software source code (as defined in Part 734 of the EAR), to any destination or country to which the export, re-export or release of the technology, software, software source code, or product is prohibited by the EAR. Buyer shall furnish the assurances provided herein to COMPANYin compliance with Part 740 (Technology and Software Under Restriction) of the EAR."
191,"
THE COMPANY PRODUCTS ARE FOR PERSONAL/NON-COMMERCIAL USE ONLY. IF YOU WISH TO LICENSE AND SUBSCRIBE TO COMPANY PRODUCTS AND SERVICES FOR COMMERCIAL OR BUSINESS PURPOSES, PLEASE REFER TO THE OTHER Company PRODUCTS FOUND AT http://www.Application .com/business/compare.html.
"
8619,"Time-limited Beta versions of Product may be provided to You, at no cost, at Your own risk, without warranty of any kind, “AS IS” and subject to the “General Confidentiality” provision described in this EULA (see Article 19 “General Confidentiality”), as well as the clear understanding that You are obliged to provide truthful, accurate and complete feedback on the Beta version of the Product, with no expectation of remuneration, and You agree to waive any claims for royalties or any other forms of remuneration, with COMPANY Ltd on any use made by COMPANY Ltd of the feedback provided, in whatever form."
6796,"Products or Services provided by Company to Customer may contain Third Party Materials subject to various other terms and conditions imposed by the licensors of such Third Party Materials. As applicable, Customer’s use of Third Party Materials is subject to and governed by the third party licenses covering such Third Party Materials if Customer executes such a document in writing with the third party.
"
8629,Title: Date: _
1188,"10. Modifications to Features and Functionality. Customer acknowledges and agrees that Company has the right to modify the features and functionality of the Services and the Site from time to time without prior notice to Customer, including the right to discontinue any feature or functionality. Without limiting the foregoing, Company has the right to discontinue any features of the Services or the Site that rely on third-party tools and/or applications (including APIs, content delivery networks and computational tools) in the event that such tools and/or applications are no longer available to Company or are no longer available on terms that Company deems to be commercially reasonable. Company will not modify or discontinue features or functionality in a manner that, in its sole, good faith judgment, substantially diminishes the Services for which Customer has a paid subscription without making an appropriate adjustment to the fees Customer is paying for the Services during the period of time that Company deems such Services to be substantially diminished. Customer acknowledges that the preceding sentence does not apply to temporary unavailability of features or functionality as a result of site maintenance, outages, bugs, the circumstances specified in Section 13.10 below, or otherwise."
3092,alter or remove any copyright notice or proprietary legend contained in or on the PRODUCT;
1903,"3. Intellectual Property.
3.1 License for Deliverables. Subject to the terms and conditions of this EULA, and solely for your internal business purposes, we grant to you a limited, worldwide, non-exclusive, non-transferable license, without a right to sublicense, to use and display the Deliverables as set out in in the applicable Order Form."
4128,Consequences of Termination. If this Agreement terminates in accordance with the Contract Disputes Act:
8722,to use the PRODUCT for its own internal needs;
7808,"The Anti-Assignment Act, 41 USC 6305, prohibits the assignment of Government contracts without the Government's prior approval. Procedures for securing such approval are set forth in FAR 42.1204."
7511,Subsection 15.2 of the Agreement is modified in its entirety to read as follows:
1789,"2.6 Other License Types.
(a) NFR Version. We may designate the Software or Services as “trial”, “evaluation”, “not for resale”, or other similar designation (“NFR Version”). You may install and use the NFR Version only during the period and only for the purposes that we have stated when we provide the NFR Version. You must not use any materials you produce with the NFR Version for anything other than non-commercial purposes.
(b) Pre-release Version. We may designate the Software or Services as a pre-release or beta version (“Pre-release Version”). Pre-release Version does not represent the final product and may contain bugs that may cause system or other failure and data loss. We may choose not to commercially release the Pre-release Version. You must promptly cease using the Pre-release Version and destroy all copies of Pre-release Version if we request you to do so, or if we release a commercial version of the Pre-release Version. Any separate agreement we enter into with you governing the Pre-release Version will supersede the provisions on Pre-Release Version set out in this section.
(c) Education Version. If we designate the Software or Service as for use by educational users(“Educational Version”). You may install and use Educational Version only in the country where you are qualified as an educational user. If you reside in the European Economic Area, then the word “country” in the sentence preceding this one means the European Economic Area"
770,"(d) Controlling Law. This Agreement shall be governed by and construed in accordance with the laws of Hillsborough County, Florida, without regard to its conflict of law principles. If either party employs legal counsel to enforce any rights arising out of or relating to this Agreement, the prevailing party shall be entitled to recover its reasonable attorneys’ fees in addition to any award, relief or remedy to which that party may be entitled.
"
6789,"PRODUCT, PRODUCT, PRODUCT, PRODUCT, PRODUCT, PRODUCT, ‘COMPANY’, PRODUCT, PRODUCT"
1092,"1.3 Upon request, Company may agree to provide integration and other professional services related to the Services (“Professional Services”). The applicable terms (including fees) relating to such services shall be as set forth on the applicable Schedule. For clarity, all modifications, enhancements, software, code, inventions, discoveries, and other technology and materials (and all related intellectual property rights) created, developed or reduced to practice by or on behalf of Company in the course of providing such services shall be owned by Company, and Ordering Activity hereby makes all assignments necessary to accomplish the foregoing."
2773,"8.5 If the Licensed Materials are being acquired by or on behalf of any unit or agency of the United States Government, the following provision shall apply: If the Licensed Materials are supplied to the Department of Defense, it shall be classified as “Commercial Computer Software” and the United States Government is acquiring only “restricted rights” in the Licensed Materials as defined in DFARS 227-7202-1(a) and 227.7202-3(a), or their equivalent . If the Licensed Materials are supplied to any other unit or agency of the United States Government, rights will be defined in Clause 52.227-19 or 52.227-14 of the FAR, or if acquired by NASA, Clause 18-52.227-86(d) of the NASA Supplement to the FAR, or its equivalent. If the Software was acquired under a contract subject to the October 1988 Rights in Technical Data and Computer Software regulations, use, duplication and disclosure by the Government is subject to the restrictions set forth in DFARS 252 227.7013(c)(1)(ii) 1988, or its equivalent.
"
603,"“Reseller” means a third party reseller of the Product Solution, authorized by COMPANY, from which LICENSEE licenses or purchases the Product Solution, subject to the terms of this End User License Agreement (EULA)."
8913,"Use the Licensed Materials, solely for the design, simulation, implementation and manufacture of Licensed User Products, subject to all of Permitted Uses and the user number, geographic and other restrictions set forth in this EULA as they apply to the types of license(s) You have purchased from COMPANY."
8966,Waiver of Jury Trial. Waivers of Jury Trials are subject to FAR 52.233-1 Disputes (JULY 2002). The Government will not agree to waive any right that it may have under federal law. All clauses governing a waiver of jury trial in the Manufacturer Specific Terms are hereby superseded.
5057,"furnished or authorized by COMPANY; or (b) any content or data provided by the Customer, End Users, or third parties."
356,"""Licensed Materials"" means collectively the Software, the User Documentation and the Documentation."
5453,"In addition, the PRODUCT and the satellite imagery data contained therein are protected by articles L 341-1 to 343-7 of the French Code of Intellectual Property Law as amended by the statute of 1 July 1998, relative to database copyright and to similar statutes in European countries that have incorporated EU Directive n° 96/9 of 11 March 1996 on database copyright into their laws."
2634,"7.3. Company reserves the right to delete your Free Projects from Company servers if you have not used Pro Tools | First, Pro Tools Software or Pro Tools | HD to access your Free Projects online for 90 consecutive days or, in the case of Pro Tools Software and Pro Tools | HD, you do not have a current and valid Pro Tools support or upgrade plan. Company will attempt to send an email to the address designated in yourCompany account prior to such deletion."
8535,"This License shall be effective until terminated. When the End User is an instrumentality of the U.S., recourse against the United States for any alleged breach of this Agreement must be brought as a dispute under the contract Disputes Clause (Contract Disputes Act). During any dispute under the Disputes Clause, Company shall proceed diligently with performance of this Agreement, pending final resolution of any request for relief, claim, appeal, or action arising under the Agreement, and comply with any decision of the Contracting Officer. Company may, in its sole and absolute discretion, at any time and for any or no reason, suspend or terminate this License and the rights afforded to You hereunder with or without prior notice. Furthermore, if You fail to comply with any terms and conditions of this License, if Your Company’s applicable agreement with Company expires or is terminated, or if You or Your Company fail to timely pay applicable License fees, then this License and any rights afforded to You hereunder shall terminate automatically, without any notice or other action by Company. Upon the termination of this License, You shall cease all use of the Platform and uninstall Your access to the Platform. Company may, without notice to You, disable the Platform. Company will not be liable to You or any third party for compensation, indemnity, or damages of any sort as a result of terminating this License in accordance with its terms, and termination of this License will be without prejudice to any other right or remedy Company may have, now or in the future. These obligations survive termination of this License."
5813,"License Grant. Subject to the terms and conditions of this License, COMPANY grants to you a personal, non-exclusive, non-transferable, and limited license to use the Software solely to create, compile, test and deploy, in source or object code form, your own application programs (""Works""). You may create redistributable applications based on your unique development work using the Software and you may sublicense to end users of such Works (""End Users"") the personal, non-exclusive, non-transferable right to install and execute the files, and/or libraries that are necessary to use the Works created using the Software. Use of such files and/or libraries by such End Users is limited to runtime purposes only. You may not provide any End User with access to the development or interactive capabilities of the Software libraries or technology, nor may you expose the base programming language as a scripting language within the Works to any such End User. When you pay the license fee established by COMPANY, you will receive a license key (the ""License Key"") from COMPANY that authorizes you to use the Software only in the following specific contexts:"
8508,This Help Desk Policy is for informational purposes only. Neither this policy nor Customer’s use of the COMPANY Help Desk shall create nor be deemed to create any legal obligations for either party.
658,“Supported Version” means the most current supported version of the Software identified on COMPANY’s website. “Trademarks” means the trademarks registered or applied for by COMPANY and/or its affiliated and parent company(ies).
6567,"Our Incident Management team receives LICENSEE Issues by phone, email, or through our online Customer Portal as described in the How to Get Help section of this document. They will gather the relevant details in order to ensure they have a good understanding of the Issue."
2050,3.6.3 The Ordering Activity or Product users shall provide appropriate assistance to COMPANY Support Centre in diagnosing issues with the Product and with resolving those issues.
1161,"10. Applicable Laws and Exclusive Jurisdiction
The validity, performance and construction of this contract shall be governed by the Federal laws of theUnited States. The provisions of the United Nations Convention on Contracts for the International Sale of Goods are hereby excluded and shall not apply to this Agreement. "
7782,TERMS AND CONDITIONS
5121,"General Terms. Company is a software manufacturer and subcontractor to various prime contractors. Pursuant to purchase orders authorized by GSA or other governmental authorities, Company grants the prime contractors limited, non-exclusive licenses for the sole purpose of transferring such licenses to GSA or such other governmental authorities on a non-exclusive, non-sub-sublicensable, non-transferable, basis and as described in each purchase order.
The purchase order includes such license to deploy and use Company’s Software, as identified in the purchase order, on either a perpetual or subscription basis and either a Concurrent User or Named User basis, all as noted in the purchase order and as described herein, for up to the maximum number of Concurrent Users or Named Users as stated in the purchase order, and only by the Ordering Activity identified in the purchase order (sometimes referred to herein as the “licensee” and/or “end user group”).
Company will provide the applicable warranties, support and training services described herein directly to the licensee end user group, including remote deployment assistance for the Software and Company’s related user manuals and other applicable documentation. "
3826,"Company shall be obligated to provide Support only with respect to the current major release and the immediately preceding major release of the Software. A major release is signified by a change to the number to the left of the version’s first decimal point (e.g., from 1.x to 2.x)."
8074,"The Product is licensed for United States Patent No US 6,584,569."
6101,LOSS ARISING FROM ANY DELAY TO THE CUSTOMER’S PROJECT(S) INCLUDING ANY INCREASED COSTS;
4796,"Except as otherwise set forth in the Order Form and associated Purchase Order, the Subscription Term shall automatically renew in additional one-year increments, unless either party gives the other written notice of non-renewal at least 90 days prior to the end of the relevant Subscription Term. All fees will be due annually in advance 30 days prior to the applicable anniversary date, and any pricing or Subscription User changes for such renewal term will be reflected on such Identity Automation invoice.
"
1891,"3. COPYRIGHT. All title and copyrights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and ""applets,"" incorporated into the SOFTWARE), any accompanying printed materials, and any copies of the SOFTWARE, are owned by COMPANY or its licensors or suppliers. You may not copy any printed materials accompanying the SOFTWARE. All rights not specifically granted under this EULA are reserved by COMPANY or its licensors or suppliers."
918,"1. Definitions:
1.1. “Licensee” means the “ordering activity” authorized to order under GSA Schedule contracts as defined in GSA Order OGP 4800.2I as may be amended from time to time. Licensee may not distribute, transfer or otherwise make available the Product to any individual for legal entity or other type of organization which is not included in this definition, without the prior express written consent of Licensor, except as expressly provided in this License."
575,“Person Record Ceiling” means the total number of person records allowable under the Licensed Software Program as stated in Exhibit A. Inactive person records shall not count against the Person Record Ceiling.
4538,"do not accept the agreement” BUTTON DURING THE INSTALLATION, IN WHICH CASE YOU WILL NOT AND MAY NOT RECEIVE, INSTALL OR USE THE PRODUCT. This clause (d) does not apply to You if You are a U.S. Government customer purchasing Product under AGENCY Schedule contracts or similar government frameworks for whom FAR 1.601(a), and FAR 43.102 apply."
2493,"6.1. Term. The term of this Agreement will commence on the Effective Date, and shall continue in effect unless terminated in accordance with the FAR, the underlying GSA Schedule Contract and any applicable ordering activity purchase order."
7143,Return of the price paid (if any) for the Product; or
2741,"8.2 Amendments, modifications and alterations to this Agreement shall be made in writing signed by both parties."
8063,"The present Agreement will authorize the client to utilize the number of copies of the SOFTWARE that have been specified on the purchase order. The SOFTWARE is deemed ""utilized"" from the moment it is either stored in the temporary memory of the computer (read-write memory or RAM) or installed in the permanent memory of that computer (hard drive, optical disk or any other archiving/storage system). Furthermore, an installation on the server network for the sole purpose of an internal distribution to the network does not constitute a ""utilization"" requiring a separate license provided that the client is the authorized officer of the distinct license for which the SOFTWARE is distributed."
4736,"Entire Liability. THE FOREGOING STATES THE ENTIRE LIABILITY OF COMPANY WITH RESPECT TO INFRINGEMENT OR ALLEGED INFRINGEMENT OF ANY PATENT, COPYRIGHT, TRADE SECRET OR OTHER PROPRIETARY RIGHT."
3034,"Agreement. Additionally, except as authorized below, each Party agrees to maintain in confidence and not disclose any Confidential Information acquired directly or indirectly from the other Party. “Confidential Information” shall include, but is not limited to, matters of a technical, financial, commercial, business, or other proprietary nature. The results of any performance, penetration and/or benchmark tests of the COMPANY Solution shall be the Confidential Information of COMPANY. Confidential Information does not include any information which (a) is or becomes publicly known other than through a breach of this Agreement by the receiving party; or"
8571,THIS PROPOSAL IS A TRADE SECRET & CONFIDENTIAL INFORMATION OF COMPANY.
4442,Denial of Service (DoS). Inundating a target with communications requests so the target either cannot respond to legitimate traffic or responds so slowly that it becomes ineffective.
6129,Maintenance of availability schedules Maintenance of working hours Maintenance of holiday plans Maintenance of time zones
6201,"Modification, Waiver, and Remedies. No modification, alteration, amendment or addition shall be effective unless made in writing, dated and signed by a duly authorized representative of each Party. No waiver of any breach hereof shall be held to be a waiver of any other or subsequent breach. Each party’s rights and remedies are in addition to any other rights and remedies provided by law. No choice of any remedy shall constitute an election of remedies."
8867,"Upon receipt of an order for PRODUCTS, COMPANY shall send to the CLIENT a proposal describing the appropriate satellite programming conditions. The CLIENT shall confirm in writing his acceptance or refusal of this proposal within the deadlines indicated. The acceptance of COMPANY’ proposal shall imply the express adherence by the CLIENT to these Conditions, and shall irrevocably bind him to purchase all the PRODUCTS obtained in compliance with the accepted proposal."
5649,"Installation services. The terms in this Section apply only to the extent these services are included in this Agreement or an Order. Provided Customer has complied with any specifications that COMPANY may provide to Customer and the other terms of this Agreement, COMPANY will install the Software and Hardware. COMPANY will contact Customer to review Customer’s installation. COMPANY may assign a project coordinator who will serve as a single point of contact during this process. Customer is obligated to pay the amount that has been billed for products and services delivered or provided to date regardless of the stage of Customer’s implementation."
4840,Excusable delays shall be governed by FAR 52.212-4(f);
1880,"3. Order of Precedence/Conflict. To the extent there is a conflict between the terms of this Rider and the terms of the underlying Schedule Contract or a conflict between the terms of this Rider and the terms of an applicable GSA Customer Purchase Order, the terms of the GSA Schedule Contract or any specific, negotiated terms on the GSA Customer Purchase Order shall control over the terms of this Rider. Any capitalized terms used herein but not defined, shall have the meaning assigned to them in the underlying Schedule Contract. "
1679,"2. Ownership. COMPANY owns and will retain ownership of all right, title, and interest in and to the Software, including but not limited to all copyrights, trademarks, trade secrets, and patents in the Software. The Software is protected by the copyright laws of the United States and international copyright treaties.
Right, title and interest in and to the content accessed through the Software will be retained by the applicable content owner and may be protected by applicable copyright or other law. This Agreement gives neither party rights to such content.
Licensee shall retain ownership of all rights whatsoever in Licensee’s Products, and all related patent rights, copyrights, trade secrets, trademarks, service marks, related goodwill and intellectual property, including but not limited to, source code, programming code, and software license."
5824,"License Term. Unless agreed otherwise, the License Term for the Licensed Software shall commence on the Date of Installation (Effective Date) and shall continue for a period of one (1) year after the Date of Installation. The Licensee acknowledges and agrees that upon expiration or termination of the License Term for any reason (except termination for cause by Licensor), Licensee may either (i) renew this Agreement for an additional term by paying the required license fee for such additional term, or (ii) have the right, for an additional one-time period of sixty (60) days, to continue to use a read-only version of the License Software solely for the limited purpose of viewing, backing up and exporting data and images previously input using the Licensed Software, at the end of which Licensee’s right to use the Licensed Software for any purpose shall terminate. LICENSEE SHALL BE SOLELY RESPONSIBLE FOR ALL BACKUP AND PROTECTION OF ANY DATA AND INFORMATION THAT MAY BE LOST THROUGH SUCH AUTOMATIC CESSATION OF THE LICENSED SOFTWARE OR OTHERWISE FOLLOWING SUCH EXPIRATION OR TERMINATION."
1555,"16.6. Nothing in this Agreement is intended to, or shall be construed to constitute COMPANY and Licensee as partners or joint venturers; it being intended that the relationship between COMPANY and Licensee shall at all times be that of an independent contractor."
4923,Fees
1860,"3 When a customer submits a problem report through the Client Portal at clients.COMPANY.com, the acknowledgement will generally be under five minutes. When possible, a solution or a workaround will also be provided."
1426,13.12 This Agreement and the Addenda may be executed in multiple counterparts all of which taken together shall constitute one single agreement between the Parties. The signatories to this Agreement or any Addendum represent that they are duly authorized to sign this Agreement on behalf of their respective companies.
3343,AUTHORITY TO SIGN. The COMPANY representative signing any agreement or other document has the authority to sign and bind COMPANY.
7613,"System Requirements are subject to change. Current System Requirements can be found on our website: ww.company.com
"
2033,"3.5. Third-Party Licenses. THE LICENSE RIGHTS GRANTED IN THIS EULA ARE TO THE LICENSED MATERIALS DEVELOPED SOLELY BY OR FOR COMPANY. YOU UNDERSTAND AND AGREE THAT THE LICENSED MATERIALS MAY CONTAIN COMPUTER SOFTWARE AND INTELLECTUAL PROPERTY BELONGING TO THIRD PARTIES, AND THAT THE LICENSE TO SUCH THIRD- PARTY COMPUTER SOFTWARE AND INTELLECTUAL PROPERTY EXTENDS ONLY TO THEIR USE FOR DEVELOPMENT PURPOSES. YOU UNDERSTAND AND AGREE THAT IT IS YOUR SOLE OBLIGATION AND RESPONSIBILITY, AND IN NO EVENT COMPANY’S OBLIGATION OR RESPONSIBILITY, TO DETERMINE WHAT, IF ANY, THIRD-PARTY LICENSES YOU MUST OBTAIN IN CONNECTION WITH SUCH THIRD-PARTY COMPUTER SOFTWARE OR INTELLECTUAL PROPERTY IN THE EVENT YOU DESIRE TO DISTRIBUTE COMMERCIAL PRODUCTS THAT INCORPORATE OR ARE BASED UPON SUCH THIRD-PARTY COMPUTER SOFTWARE AND/OR INTELLECTUAL PROPERTY. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD COMPANY, AND COMPANY’S OFFICERS, DIRECTORS, EMPLOYEES, SUBSIDIARIES, AFFILIATES, RESELLERS AND DISTRIBUTORS COMPLETELY HARMLESS FROM ANY AND ALL LIABILITY, INCLUDING BUT NOT LIMITED TO ATTORNEYS’ FEES AND EXPERTS’ FEES, ASSOCIATED IN ANY MANNER WITH YOUR FAILURE TO OBTAIN OR PROPERLY MAINTAIN ANY SUCH REQUIRED THIRD-PARTY LICENSES."
2508,"6.2. COMPANY warrants that it and the Solution shall comply, at COMPANY’s expense, with all federal and state statutes, regulations, rules and orders, including without limitation Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), which apply to it and the Solution."
8475,"THIS END USER SERVICE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (THE “CUSTOMER” “You” or “Ordering Activity”) AND COMPANY, INC. (“COMPANY”) AND GOVERNS THE USE OF THE COMPANY SERVICES. IF CUSTOMER REGISTERS FOR A FREE TRIAL VERSION OF THE COMPANY SERVICES, THIS AGREEMENT WILL ALSO GOVERN SUCH FREE TRIAL. BY BOTH PARTIES EXECUTING THIS AGREEMENT IN WRITINGCLICKING THE “I AGREE” BUTTON INDICATING YOUR ACCEPTANCE OF THIS AGREEMENT OR BY EXECUTING AN ORDER FORM THAT REFERENCES THIS AGREEMENT, YOU AGREE TO ALL OF THE TERMS OF THIS AGREEMENT. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “YOU”, “YOUR” OR “CUSTOMER” SHALL REFER TO SUCH ENTITY AND ITS AFFILIATES. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE COMPANY SERVICES."
8689,"To submit an issue through the Client Portal, the Key Contact will log into the Client Portal User Center and complete the request form with all relevant information about the issue. Upon submission, COMPANY will generate a support request."
6530,"Ordering activity :
Primary Contact for the Ordering Activity:
Address:
Office Phone:
Cell Phone:
Email:
24/7 Emergency Account Phone #:
Billing Contact Name:
Billing Contact Phone:
Lead System Administrator Name:
Lead System Administrator Phone:
Ordering activity:
Primary Contact for the Ordering activity:
Address:
Office Phone:
Cell Phone:
Email:
24/7 Emergency Account Phone #:
Billing Contact Name:
Billing Contact Phone:
Lead System Administrator Name:
Lead System Administrator Phone:"
3254,"As a condition for receiving Services under this Agreement, Licensee agrees to:"
4333,"D. Company Professional Services – Additional Terms
If you purchase Company Professional Services, the following Additional Terms apply to your access to and use of such Services in addition to the Terms Applicable to All Services."
3698,COMPANY for PRODUCT 6 and 7 satellites imagery data.
5501,"In order to receive Maintenance and Support, Customer agrees, subject to Government security requirements to provide COMPANY with full and timely access to the COMPANY Appliance at reasonable times, including COMPANY paid shipping the Appliance to COMPANY, if requested. On-site assistance will be provided to resolve a problem if COMPANY reasonably determines that such on-site assistance is required to resolve a problem after the above stated efforts have failed to resolve the problem remotely. In the event that Licensee consents to such on-site assistance to resolve such problem, Licensee shall reimburse COMPANY for all travel and living expenses associated with the provision of such on-site assistance in accordance with applicable Federal travel regulations. In the event that Licensee declines to receive on-site assistance, or denies COMPANY any reasonably required remote access to the COMPANY Software or COMPANY Appliance, COMPANY shall be deemed to have fulfilled its support obligations under the Agreement with respect to such COMPANY Software or COMPANY Appliance."
4887,"Export. Licensee is only being granted the right to use the Licensed Software and Documentation at permitted Sites. Licensee shall not export or re-export, directly or indi- rectly (including via remote access), any Products (including Licensed Software), Documentation, COMPANY Confidential Information, or any other information or materials provided to Licensee under this Agreement, to any country for which the United States or any other relevant jurisdiction requires any export license or other governmental approval at the time of export, without first obtaining such license or ap- proval. It is Licensee’s responsibility to comply with the lat- est applicable export regulations."
4332,d. “Deliverables” shall mean the work product of any Professional Services performed under a Statement of Work to this Agreement.
2998,Administrative configuration
5509,"In the case of multi-site configuration of a single Application Portal, the second, third, etc., instance of the same Application Portal will also require a separate Portal License purchase."
236," applicable jurisdiction, including but not limited to the United States Export Administration "
8321,"This Agreement is a legal agreement between you , the Ordering Activity under GSA Schedule contracts (“You” or “Ordering Activity”)the customer, and Company (“Company”), as defined below, regarding the license, installation and subscription to use Company's Software and/or the Public Cloud (hereinafter to each of, and collectively to, the “Company Products and Services”). In this Agreement, “you” and “your” refer to the Ordering Activity under GSA Schedule contracts you, the customer, and your agents, and “we”, “us” and “our” refer collectively to Company."
7478,"Subject to Sections 6 and 7.1.3, COMPANY will indemnify and defend LICENSEE and its Affiliates and any officer, director or employee thereof from and against any third party claim that LICENSEE’s use or distribution of the Program or Documentation in accordance with this Agreement infringes a valid United States patent or copyright, and pay the amount of any judgment against LICENSEE awarded by a court of competent jurisdiction or the amount of any settlement paid to a third party, if COMPANY determines that a settlement is in its best interest; and any related costs and expenses, including reasonable attorneys’ fees, incurred by LICENSEE which are related to such claim or action."
2542,"7. LIMITATION OF LIABILITY. EXCEPT TO THE EXTENT PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES SHALL AT&T, ITS COLLABORATORS, SUPPLIERS OR LICENSORS, NOR THEIR OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, BE LIABLE FOR ACCIDENTS, PROPERTY DAMAGE, PERSONAL INJURY, DEATH, OR FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SALE OR DISTRIBUTION OF, THE PERFORMANCE OR NON-PERFORMANCE, OR YOUR ACCESS OR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM AND ANY THIRD PARTY CONTENT, WHETHER OR NOT THE DAMAGES WERE FORESEEABLE AND WHETHER OR NOT SUCH PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, Company’S AGGREGATE LIABILITY TO YOU (WHETHER UNDER CONTRACT, TORT, STATUTE OR OTHERWISE) SHALL NOT EXCEED THE GREATER OF (i) THE INITIAL PURCHASE PRICE PAID BY YOU FOR THE PLATFORM, (ii) THE AGGREGATE AMOUNT YOU PAID TO Company FOR THE PLATFORM DURING THE ONE MONTH PRECEDING THE DATE THAT THE CLAIM ARISES, OR (iii) TWO DOLLARS ($2.00). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THIS AGREEMENT SHALL NOT IMPAIR THE U.S. GOVERNMENT’S RIGHT TO RECOVER FOR FRAUD OR CRIMES ARISING OUT OF OR RELATED TO THIS CONTRACT UNDER ANY FEDERAL FRAUD STATUTE, INCLUDING THE FALSE CLAIMS ACT, 31 U.S.C. 3729-3733. FURTHERMORE, THIS CLAUSE SHALL NOT IMPAIR NOR PREJUDICE THE U.S. GOVERNMENT’S RIGHT TO EXPRESS REMEDIES PROVIDED IN THE GSA SCHEDULE CONTRACT (E.G., CLAUSE 552.238-75 – PRICE REDUCTIONS, CLAUSE 52.212-4(H) – PATENT INDEMNIFICATION, AND GSAR 552.215-72 – PRICE ADJUSTMENT – FAILURE TO PROVIDE ACCURATE INFORMATION). THIS SECTION SHALL SURVIVE TERMINATION OF THIS LICENSE."
4566,"During initial setup of Application and the assignment of Active status and the License Type to each user, the ""License Checked Out"" status may indicate ""false"" to a user who has been assigned both Active status and a specific license type. If this is the case, the user has been assigned a license but it has not been checked out from the license server yet and only upon login by the user, will the ""License Checked Out"" status change from ""false"" to ""true"". When the user logs out, the ""License Checked Out"" status will remain ""true"", indicating a license remains checked out and allocated to that user. The license will only be released if the user is made Inactive or the Application server is shut down."
8660,"to install the PRODUCT on as many individual computers as needed in its premises, including internal computer network (with the express exclusion of the Internet, except as provided under paragraph (g) below) for the Permitted Uses specified in this Article 2.1;"
373,"""Software Assurance"" means the delivery of Updates to the Software, including minor and major versions, for purposes of correcting errors, improving performance, modifying the user experience, or to increase functionality by enhancement of existing features or by addition of new features and includes Technical Support."
7239,Security
2287,"5. Application. Ordering Activity may have rights to use the following Application programs embedded within the Software solely in conjunction with the Software: Applicaiton 1,Application 2, Application 3, and Application 4."
3547,Case Management Database: Clients may create and view case history related to their past requests. Cases viewed in this manner will include all of a Client’s cases in the database.
919,"1. Definitions:
1.1. “Licensee” meansthe “ordering activity” authorized to order under GSA Schedule contracts as defined in GSA Order OGP 4800.2I as may be amended from time to time. Licensee may not distribute, transfer or otherwise make available the Product to any individual for legal entity or other type of organization which is not included in this definition, without the prior express written consent of Licensor, except as expressly provided in this License. Licensee may only use the Product internally.
1.2. “End User” means any individual or legal entity or a different type of organization that is part, is employed by or belongs to a Licensee, including foreign nationals assigned or detailed to the Federal Civilian Government. Private individuals and legal entities or other types of organizations are expressly excluded from this License, except as expressly provided herein.
1.3. “Value Added Product” means unique products developed and produced by the Licensee that contain imagery data from the Product, as long as it purports a significant modification of the original Product, through manipulation techniques and/or addition of other data.
1.4. “Derivative Works” means any derivative product or information developed by the Licensee from the Product which does not contain any imagery data from the Product and is irreversible and uncoupled from the source imagery data of the Product."
5640,"install and maintain a working, tuned network firewall to protect Client Data;"
1754,"2.3 Time of Performance. Subject to Section 10.4 of the Terms Applicable to All Services, we shall use commercially reasonable efforts to provide the Professional Services and deliver the Deliverables, if any, according to the schedule set forth in the applicable Order Form. Notwithstanding the foregoing, we may, in our sole discretion, alter the schedule for the Professional Services or extend the delivery date for any Deliverables by giving reasonable notice to you; provided further that we shall use commercially reasonable efforts to minimize further delays."
4070,Confidential Information shall mean as specified in the MNDA.
1385,13. ASSIGNMENT. Customer and Company may not assign all or part of this License without Companythe other party’s prior written consent.
2688,"8. Indemnification.
a. Company Company Reserved.
b. Solely with respect to the Company Software, and as Company ’s sole liability and Ordering Activity’s exclusive remedy, Company will defend, indemnify and hold harmless Ordering Activity from and against any and all third party claims alleging that the Software provided by Company under the Agreement infringes the intellectual property rights of such third party; provided, that Ordering Activity: (i) promptly notifies Company of the claim in writing; (ii) cooperates with Company in the defense of the claim; and (iii) grants Company control of the defense and settlement of the claim. Company will have no obligations to defend, indemnify or hold Ordering Activity harmless pursuant to this Section 8(b) if the infringement claim is caused by (i) Ordering Activity’s misuse or modification of the Software and without such misuse or modification the infringement would not have occurred; (ii) Ordering Activity’s failure to implement updates or enhancements provided to Ordering Activity by Company within a reasonable period of time; and/or (iii) Ordering Activity’s use of the Software in combination with any product not owned or developed by Company and without such non-authorized combination the infringement would not have occurred. If the Software is, or in Company ’s opinion, likely to be held to be infringing, Company may, at its expense and sole option, either: (x) procure the right for Ordering Activity to continue using it; (y) modify the Software to make it non-infringing, provided the modifications do not materially change the functionality of the Software; or (z) replace the Software with a non-infringing product with materially similar functionality. If Company determines, it is sole discretion, that x-z are not commercially feasible, Ordering Activity shall return the Software and Company will refund Ordering Activity a pro-rated amount of pre-paid fees for such Software (calculated based on a percentage of time remaining in the Initial Term or the Renewal Term then in effect).
c. Solely with respect to Third Party Software, and as Company ’s sole liability and Ordering Activity’s exclusive remedy, Company will defend, indemnify and hold harmless Ordering Activity from and against any and all third party claims alleging that the Third Party Software provided by Company in conjunction with the Software under the Agreement infringes the intellectual property rights of such third party; provided, that Ordering Activity: (i) is promptly notifies Company of the claim in writing; (ii) cooperates with Company in the defense of the claim; and (iii) grants Company sole control of the defense and settlement of the claim. Company will have no obligations to defend, indemnify or hold Ordering Activity harmless pursuant to this Section 8(c) if the infringement claim is caused by (i) Ordering Activity’s misuse or modification of the Third Party Software or the Company Software and without such misuse or modification the infringement would not have occurred; (ii) Ordering Activity’s failure to implement updates or enhancements provided to Ordering Activity by Company within a reasonable period of time; and/or (iii) Ordering Activity’s use of the Software including any Third Party Software in combination with any product not owned or developed by Company and without such non-authorized combination the infringement would not have occurred.
d. Nothing contained herein shall be construed in derogation of the U.S. Department of Justice’s right to defend any claim or action brought against the U.S., pursuant to its jurisdictional statute 28 U.S.C. §516."
6898,"purchase should You decide that You are not in need of such Extensions for the period you originally purchased them. In the event that You wish to extend the time period for any such Time-Limited Licenses You must make an additional In-App Purchase of the same prior to the expiration date of Your then-current License. In the event that You fail to do so, any such Time-Limited Licenses to Extensions shall terminate and such Extensions shall be unavailable to You unless You later re-purchase such Licenses. COMPANY will maintain any personally identifying information provided by You as part of any In-App Purchase in keeping with its Privacy Policy posted on the or websites. In addition to In-App Purchases, Licenses to Extensions may be purchased by You at such websites."
6747,PRIORITY LEVELS
4471,"DISCLAIMER OF LIABILITY. IN NO EVENT SHALL COMPANY BE LIABLE FOR A) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE PRODUCTGES, INCLUDING BUT NOT LIMITED TO LOST DATA, LOST PROFITS, PRODUCTGED HARDWARE OR EQUIPMENT, AND CLAIMS BY ANY THIRD PARTIES, OR FOR EXEMPLARY PRODUCTGES, ARISING FROM, RELATING TO, OR RESULTING FROM THIS AGREMEENT, LICENSEE’S USE OF OR INABILITY TO USE THE SOFTWARE, OR ANY SUPPORT SERVICES RENDERED WITH RESPECT THERETO, HOWEVER ARISING, WHETHER IN CONTRACT OR TORT OR UNDER ANY OTHER THEORY OF LIABILITY, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH PRODUCTGES, B) PRODUCTGES (REGARDLESS OF THEIR NATURE) FOR ANY DELAY OR FAILURE BY COMPANY TO PERFORM ITS OBLIGATIONS UNDER THIS AGREEMENT DUE TO ANY CAUSE BEYOND COMPANY’S LEGAL CONTROL, AND/OR C) CLAIMS MADE SUBJECT OF A LEGAL PROCEEDING AGCOMPANYT COMPANY MORE THAN TWO YEARS AFTER ANY SUCH CAUSE OF ACTION FIRST AROSE."
2190,"4.1.7 To repair damage, malfunction or degradation of performance resulting from any use of the Product in any manner, or in any environment, not meeting with operating specification set forth in the Product Materials; or,"
3781,"Company or the Ordering Activity may initiate change requests. The Project Lead of the party initiating a change shall submit each change request to the other party’s Project Lead, and then both Project Leads shall review such request for validation. Upon the initiation of a change request, both parties must agree within twenty-four (24) hours of the receipt of the Change Request Form by the non-initiating party whether or not to continue performance of the Services or to stop all Services being performed until a mutually agreed upon Change Request Form has been signed by both parties."
5564,Incident Support
8920,"Use the Service in connection with a service bureau, commercial time-sharing or other configuration whereby any third party may use the Software, except as set forth in a separate written agreement with COMPANY;"
7645,"Taxes. To the extent applicable, sales, use, excise, value-added, service, consumption, and other similar taxes shall be an additional obligation of the Licensee to be collected by Licensor in addition to the amounts payable to Licensor under this Agreement. Licensor shall state separately on its invoices taxes excluded from the fees, and the Customer agrees either to pay the amount of the taxes (based on the current value of the equipment) to the contractor or provide evidence necessary to sustain an exemption, in accordance with FAR 52.229-1 and FAR 52.229-3."
7620,"System Stability
Routine System Monitoring. COMPANY utilizes monitoring tools to monitor software (applications, operating system, databases, etc.) and hardware (routers, switches, servers, etc.) performance and integrity. These tools are configured to send prioritized alerts to designated engineers in case of any downtime or failure of any infrastructure or application. The COMPANY System Administrator and/or Technical Manager also regularly monitor the COMPANY data center for Preventative Maintenance issues, such as the availability of updates, patches, and/or other changes to the operating system of the Hosted Software.
Routine System Reporting. COMPANY’ monitoring tools provide COMPANY and Licensees with weekly reports of Licensee’s system usage including Service Levels, response times, and CPU, memory, disk, and bandwidth utilizations.
Redundancy, Backups, and Disaster Recovery.
Power Redundancy. COMPANY utilizes battery backups and a natural gas powered generator to provide a continuous power supply to COMPANY’ data center in case of power outages. COMPANY’ electronic building entry system is also powered by a backup generator for continuous security.
Redundant Cloud Infrastructure. COMPANY utilizes multiple Internet Service Providers (“ISP”), switches, and servers to provide for automatic fallover with minimum downtime in case of any interruptions to COMPANY’ cloud-based Hosted Software.
Backup and Recovery. COMPANY utilizes mirrored databases to avoid any catastrophic data loss caused by hardware failures. COMPANY performs, and stores locally, daily incremental and weekly full backups of all databases. COMPANY also maint ain a Company redundant disaster recovery site in a separate location and replicates all databases to that remote site every two (2) hours. Restoration of data will first be attempted from local backups to minimize downtime. COMPANY conducts a simulated restoration from both local and remote backups every six (6) months to test the backup procedures and quality of backup data.
Preventative Maintenance.
“Preventative Maintenance” includes installation of patches, bug fixes, upgrades to the operating system, hardware, and/or firmware upgrades, and any other measures that COMPANY deems necessary to ensure the proper functioning and security of its data center and Hosted Software, in its sole and exclusive discretion.
Licensee acknowledges that COMPANY shall have the exclusive right to schedule and implement Preventative Maintenance measures, including those resulting in system and application downtime, rendering the Hosted Software temporarily inaccessible (“Scheduled Downtime”).
COMPANY will make every commercially reasonable effort to perform Preventative Maintenance and Scheduled Downtime so as to minimize any Licensee impact.
Updates and patches to the operating system and Hosted Software will be tested for performance and stability issues in a secure environment before they are implemented on behalf of the Licensee. Virtualized test instances are made available to the Licensee for patching, upgrades, and troubleshooting on an as-needed basis in COMPANY’ sole and exclusive discretion.
COMPANY will maintain a log that identifies: (i) the date and time of Preventative Maintenance; (ii) the individual performing the Preventative Maintenance; (iii) the individual who provided access to the data center and Services if other than the individual performing the Preventative Maintenance; (iv) the Preventative Maintenance performed; and (v) any equipment removed or replaced during Preventative Maintenance.
"
6450,"Notwithstanding the terms of the Federal, State, and Local Taxes Clause, the contract price excludes all State and Local taxes levied on or measured by the contract or sales price of the services or completed supplies furnished under this contract. COMPANY shall state separately on its invoices taxes excluded from the fees, and the Customer agrees either to pay the amount of the taxes (based on the current value of the equipment) to the contractor or provide evidence necessary to sustain an exemption, in accordance with FAR 52.229-1 and FAR 52.229-3. "
2301,"5. Indemnification.
(i) You will defend, indemnify, and hold harmless us, our licensors and each of our respective employees, officers, directors, and representatives from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) to the extent that they arise out of or relate to any third party claim concerning: (a) your or any End Users’ use of the Services (including use by your employees and personnel), except for any claim arising from the infringement or alleged infringement by the Services of any third party’s intellectual property rights; (b) Your Materials , including any claim involving alleged infringement or misappropriation by you of third-party rights or the use, development, design, production, advertising or marketing of Your Materials; or (c) a dispute between you and any End User .
"
8617,Time and date of use of device when using mobile data or WiFi;
7325,"Severability. In the event that any provision of this Agreement shall, in whole or in part, be determined to be invalid, unenforceable or void for any reason, such determination shall affect only the portion of such provision determined to be invalid, unenforceable or void, and shall not affect in any way the remainder of such provision or any other provision of this Agreement. The parties agree that they will negotiate in good faith or will permit a court to replace any provision of this Agreement so held invalid, unenforceable or illegal with a valid provision that is as similar as possible in substance to the invalid, unenforceable or illegal provision."