Upgrade Button Spins with No Progress or Changes #4818
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Status: Logs Needed
Logs are needed to proceed with this issue
Status: Needs Triage
New Issue needing triage
Status: Waiting for OP
Action Required from OP
Type: Bug
Issue is a bug
Comments
Normanras
added
Status: Needs Triage
bakerboy448
added
the
Status: Logs Needed
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👋 @Normanras, In order to help you further we'll need to see logs. You'll need to enable trace logging and replicate the problem that you encountered. Guidance on how to enable trace logging can be found in our troubleshooting guide. |
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Trace logs after hitting update and the update log as well
Not an issue for the upgrade and unrelated |
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Apologies. Here are the trace logs - totally glossed over the enabling part. |
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So the updater logs aren't showing at all - they just show the previous update log. Would you like me to include that? And I did trigger the update with trace logs activated, but it appears to not be showing. Let me restart everything and try again. |
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If the update logs aren't being made then the trace logs showing the start of the update dying or otherwise not starting show be what's needed - it's not even starting the updater |
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Okay, so let's see if this help. When I enabled trace logs, the Install update button was just spinning.
When I refreshed, the button became clickable, but nothing was added to the logs. I then restarted Lidarr, enabled trace logs, and looked at them. I do see some items for For what it's worth, I also noticed that if I click restart from within the Lidarr UI, the install button remains spinning when I navigate back to that page. Only when I Full Trace Logs were too long so I cut it off a minute before I pressed the Install Button (20:10:30). |
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So the update task is running. Anything after that? f12 browser dev console & network calls, anything breaking/erroring? Quick and dirty workaround would be to just re-install in place and upgrade existing. Functionally the same thing the upgraded does PS don't use the restart button in the UI it's less than great |
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Good to know about that restart button. I figured the answer to this was just a reinstall, but before I did that I at least wanted to post and see if I was missing something. Only interesting thing in the network tab is a I've left the page open in case you want me to look into any specific there. |
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Hmm yeah. Okay one more thing and if we don't get anything out of it, I'd say blame this on gremlins and just re-install. Can re-visit if others see it or it reoccurs.
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Yeah, I'm just going to reinstall. Didn't think to look at the tasks but the fact that some things show 20 days ago and other things in the queue with 2 months ago makes it seem something wonky is going on. Always a bit nervous to reinstall, but that's how it goes. Thanks for your help bakerboy! |
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Is there an existing issue for this?
Current Behavior
I cannot update Lidarr from the UI despite it giving me the alert that I have a new version available for update.
Expected Behavior
When I click the update button within System > Updates, it successfully updates. This used to work until recently. I am still trying to track down the specific cause for this error.
Steps To Reproduce
Environment
What branch are you running?
Master
Trace Logs?
Under
systemctl status lidarr, this has been showing up, which I think is the main culprit.However, looking through the log files, this one is a bit odd. Permissions haven't changed and (to my knowledge) I haven't tried installing Lidarr multiple times:
I know that I'm running
2.1.7.4030, the latest update is2.3.3.4204and I'm skipping over2.2.5.4141, but I could have sworn that I had skipped over versions in the past.There are no logs in the file with
trace.Trace Logs have been provided as applicable. Reports may be closed if the required logs are not provided.
trace- that are relevant and show this issue.The text was updated successfully, but these errors were encountered: