qBittorrent SMTP Settings, not sending emails

[redtripleAAA]

##Subject
qBittorrent SMTP Settings, not sending emails

Expected Behavior

To send emails when it complete a download

Current Behavior

Is not sending any emails

Steps to Reproduce

Complete the info from any SMTP services

Environment

OS: Synology NAS DSM
CPU architecture: x86_64
How docker service was installed:
Docker Package + Portainer

Asked on Discord with no answer
https://discord.com/channels/354974912613449730/506925392603512839/811076295920058448

[j0nnymoe]

Could you please provide some logs and also info on how you're testing that this isn't working?

Also, Please provide more info about how you're deploying with portainer as we need to be able to see the environment variables you're using.

[redtripleAAA]

@j0nnymoe the logs are not useful, I basically entered the SMTP info and ran a torrent to test, but it didn't send any message

The only I have
(N) 2021-02-18T23:00:54 - WebAPI login success. IP: ::ffff:172.20.0.1

From # /volume1/docker/qBittorrent/config/qBittorrent/logs/qbittorrent.log

Do you have any recommendation on more debug logs I can get from the container?

[github-actions]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[redtripleAAA]

Any update on this please?

[j0nnymoe]

@ansred Sorry for the delay, this slipped my mind. Just tested here and all seems to be working ok.

[redtripleAAA]

@j0nnymoe did you receive the email notification when the download was completed?

What settings did you use?

FYI, I tested my settings on PowerShell and I was able to send emails, so my settings are correct. but not sure why it's not working for me on qBittorrent

[j0nnymoe]

Yep that's what the screenshot is showing.
I just filled in all the request information.
To and from addresses/SMTP server then it's authentication.

[redtripleAAA]

Is it logged somewhere the smtp traffic/logs in docker? where can I find it.
It's not sending for me.

Do you have this checked?

This server requires a secure connection (SSL)

Which SMTP service you are using?

[j0nnymoe]

Yep I had that checked and it's my own personal server (back end is cpanel).
I would suggest you ask at qbittorrent for support with this as it's not an issue with the container.

[redtripleAAA]

I found the log file

/volume1/docker/qBittorrent/config/qBittorrent/logs/qbittorrent.log

It says the following

(N) 2021-03-22T06:17:39 - Torrent: music (2021) MP3 [320 kbps], sending mail notification

but I don't see anything received though.

Do you have this checked?

This server requires a secure connection (SSL)

And which port you used?

[j0nnymoe]

Also, there is only basic logs for the smtp sending it seems in the qbittorent log file.

[j0nnymoe]

Im not specifying a port.

[redtripleAAA]

Im not specifying a port.

Sorry, I meant did you check this option

This server requires a secure connection (SSL)

And which SMTP provider you are using?

[j0nnymoe]

it's my own personal server (back end is cpanel).
And yes

[redtripleAAA]

I see, I am using SendInBlue SMTP server

I am going to test with SendGrid and see if anything changes

[redtripleAAA]

okay, good news, I used smtp2go service and it worked fine.

Not sure what's wrong with SendInBlue.

We are good.

Thanks for the brainstorming!