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Wacom Intuos BT S - not detected, Linux Mint 21.1 #627

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mateimm opened this issue Jan 19, 2024 · 3 comments
Open

Wacom Intuos BT S - not detected, Linux Mint 21.1 #627

mateimm opened this issue Jan 19, 2024 · 3 comments

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@mateimm
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mateimm commented Jan 19, 2024

  • Device name: Wacom Intuos BT S

  • Device model identifier: CTL-4100WL

  • libwacom version: -- not sure how I could check that

  • [X ] I understand that libwacom does affect whether the device works (see Troubleshooting)

Bug description

Hello,

I am having issues with my tablet

Name=Wacom Intuos BT S
ModelName=CTL-4100WL

I have not used it in some time and before today it was working fine.

I can connect it to the Bluetooth but is not detected in the Graphics Tablet application.

I am using a Linux Mint 21.1 OS

Using command libwacom-list-devices
I see it listed as:

- { bus: 'bluetooth', vid: '0x056a', pid: '0x0377', name: 'Wacom Intuos BT S' }
- { bus: 'bluetooth', vid: '0x056a', pid: '0x03c6', name: 'Wacom Intuos BT S' }

I have checked $ ll /usr/share/libwacom
and I can find my model under the name intuos-s-p3-wl.tablet
Looking inside this file I see the above vid:pid listed at the DeviceMatch as below:
DeviceMatch=usb:056a:0376;bluetooth:056a:0377;usb:056a:03c5;bluetooth:056a:03c6

I am still not sure what's wrong and why it can't be detected.

Any help would be much appreciated.
Thank you,
Matei

@whot
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whot commented Jan 22, 2024

libwacom-list-local-devices does not show it?

Does it show up with e.g. libinput record?

@mateimm
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mateimm commented Jan 22, 2024

libwacom-list-local-devices does not show it?

Does it show up with e.g. libinput record?

I get the below both with the tablet connected or disconnected from bluetooth:

$ libwacom-list-local-devices
Failed to find any devices known to libwacom.

@whot
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whot commented May 7, 2024

Does it show up with e.g. libinput record?

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