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Question: How to use with Custom Identity Provider? #58

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mrsamse opened this issue Nov 22, 2022 · 2 comments · Fixed by #72
Closed

Question: How to use with Custom Identity Provider? #58

mrsamse opened this issue Nov 22, 2022 · 2 comments · Fixed by #72
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enhancement New feature or request

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@mrsamse
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mrsamse commented Nov 22, 2022

I would like to use the react implementation of this widget, but I'm not sure how it works with a Custom Identity Provider. As far as I see, I don't have access to the custom_identity_provider object which is shown in the documentation: https://developers.livechat.com/docs/extending-chat-widget/custom-identity-provider

@mrsamse mrsamse added the bug Something isn't working label Nov 22, 2022
@walaszczykm walaszczykm added enhancement New feature or request and removed bug Something isn't working labels Jan 7, 2023
@walaszczykm
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Hello, @mrsamse 👋 thanks for reporting the issue.

You are right, the LiveChat Chat Widget supports an advanced feature called Custom Identity Provider. Still, at the moment, Chat Widget Adapters does not expose a way to pass such provider via props into LiveChatWidget component (regardless of the chosen framework).

It's a good topic for enhancement in the package 👌 Because of that, I have changed the label from "bug" to "enhancement", as your issues do not relate to any miss functionalities of currently supported features.

We will plan to add the support for passing Custom Identity Provider to the Chat Widget instantiated via adapters 👍 We will use this issue to drop further updates how it's going so stay tuned 😉

@dgebara00
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The newest package is published on NPM with the latest release v1.3.0

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3 participants