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Connection outside US Region - Unable to pull data #578

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vigurusa opened this issue Mar 14, 2023 · 5 comments
Open

Connection outside US Region - Unable to pull data #578

vigurusa opened this issue Mar 14, 2023 · 5 comments

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@vigurusa
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When I tried using LocalTunnel outside US region, the application was unable to respond back with the data as the query to pull the data from localhost was taking longer than usual and errors out. Is there any limitation on the data size or anything specific outside US region?

Has anyone seen this behavior? If so, is it possible to fix this problem using any LocalTunnel settings to address this?

@TheBoroer
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What region are you connecting from? There shouldn't be any limits. If you're in countries like china or Iran with strict country wide censorship then that could be interfering.

Would you mind sharing the output from the command: taceroute localtunnel.me

@vigurusa
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Region we are connecting from is APAC, the machine is located in Singapore. Will share the traceroute shortly.

@nikhildere
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Here is the output for traceroute:

image

@TheBoroer
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Thanks for sharing!
I don't see anything wrong with your traceroute other than high latency (~200ms) which is kind of normal for packets travelling to the other side of the world. If you add some packetloss into the equation then I can definitely see requests timing out and erroring :/

Can you run ping localtunnel.me for like 10-15min and then when you ctrl+c to exit tell me what the % packet loss stats and average response time was for you guys? Also if you're able to ping your WAN IP from the outside, you can try pinging yourself via https://ping.pe and let me know what locations have decent ping to you (less than 100ms is ok, 50ms would be awesome).

Random... but do you happen to know of any cheap vps provider in or near the APAC region that provides unlimited bandwidth by any chance?

@nikhildere
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I ran ping localtunnel.me for 15 minutes and here are the results:
image

I don't believe we can ping WAN IP from outside.

Unfortunately, I don't have much clue about cheap vps providers in APAC. A quick check on Bing Chat listed these options:
image

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