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Lost credentials on Android update #230

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juanapp opened this issue Aug 18, 2020 · 5 comments
Open

Lost credentials on Android update #230

juanapp opened this issue Aug 18, 2020 · 5 comments

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@juanapp
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juanapp commented Aug 18, 2020

Hi all,

We are using in one of our apps this library to store the login credentials and what we notice is that on every update, a lot of users have to relogin.
As well, I have the feeling that some of the users are not able to keep the credentials saved.
Is there any known issues on different Android versions where this might happen?

Thanks

@mCodex
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mCodex commented Aug 18, 2020

Hi all,

We are using in one of our apps this library to store the login credentials and what we notice is that on every update, a lot of users have to relogin.
As well, I have the feeling that some of the users are not able to keep the credentials saved.
Is there any known issues on different Android versions where this might happen?

Thanks

From which version have you upgraded?

@juanapp
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juanapp commented Aug 18, 2020

@mCodex We currently use version 5.5.5 and we haven't updated. The only thing that we have updated it's our application but the version of Sinfo is the same.

@mCodex
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mCodex commented Aug 18, 2020

I see, that is strange. Maybe something to investigate. 🤔

@mudassiriqball
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@mCodex I am also facing this issue. It's not saving data with android version 8. Giving this error: "Error storing data [Error: Failed to obtain information about key]"

@namdao
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namdao commented Mar 25, 2022

hi @mCodex , I have using version 5.5.8 and a lot of user have to relogin, I was debug on some device which is relogin then token have response null (on iOS). But I can't reproduce when develop.

Environment:
redux-persist: 6.0.0
react-native-sensitive-info: 5.5.8
react-native: 0.64.2

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