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Security Action Plan
operations

If you suspect that your site is compromised, follow this action plan without delay.

  1. Diagnose

    Run a scan to establish the security status of your Magento store.

  2. Clean

    Hire a qualified consultant or online service to clean your site of all malicious code. Check the /media folder for leftover executable code. Remove all unknown Admin users and reset all Admin passwords.

  3. Protect

    Keep your Magento installation up to date with the most current release. If you are using an older version, apply all security patches as they become available. Review and follow Adobe Commerce Security Best Practices. Subscribe to the Adobe Security Notification Service.

  4. Report

    If you think that you have found a specific vulnerability in Magento, send a description of the problem with technical details to [security@magento.com](mailto:security@magento.com?subject=Possible Magento Vulnerability).

  5. Upgrade

    For the additional peace of mind that comes from 24/7 support, plan your upgrade to Adobe Commerce on Cloud infrastructure now.