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Troubles with Desktop version #71

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AlexeyevLL opened this issue Sep 20, 2022 · 6 comments
Closed

Troubles with Desktop version #71

AlexeyevLL opened this issue Sep 20, 2022 · 6 comments

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@AlexeyevLL
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Used widget for a while and everything was ok. Don't know what happen, but now widget catch Spotify only in browser and totally ignore desktop version.
Windows 10. Widget 1.5.0.0

@MarcoPNS
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Hello! Thanks for the info, unfortunately I do not quite understand the problem. What exactly is not working?

@AlexeyevLL
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AlexeyevLL commented Sep 20, 2022

widget does not capturing Spotify desktop app
https://ibb.co/TPs4vKT

@MarcoPNS
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Hi! Thanks for the screenshot, are you from Russia by any chance? Currently no Spotify API access is allowed from Russia.

@BrigadeMindless
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I am a web streamer having the same exact issue. Presented with the previous version after using it almost daily with no issues. Upgraded to 1.5 and the issue is persisting.

Shows connected to Spotify, but the track/title window does not propagate. I have tested this with both the Windows 10 App as well as a Chrome browser window.

I am based in the United States.
2022-09-21.log
2022-09-14.log
2022-09-21.log

@AlexeyevLL
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AlexeyevLL commented Sep 22, 2022

Hi! Thanks for the screenshot, are you from Russia by any chance? Currently no Spotify API access is allowed from Russia.

I am from Kazakhstan. The same? However your widget workes with spotify in browser correctly

@MarcoPNS
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MarcoPNS commented Sep 22, 2022

As there are two versions of the Spotify desktop app - one from the spotify website and one from the Microsoft app store, could you try to install the one you do not currently have to see if that would make any difference.

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