RT-Extension-OneClickClose - sets status of a given Ticket to resolved and returns to the previous Search/Results page
Sometimes it is cumbersome to go through several pages and to close a ticket, OneClickClose resolves a ticket and returns to the previous Search Page. Just add AfterSubmit=1 to the "Close" Link
Works with RT 4.2
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perl Makefile.PL
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make
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make install
May need root permissions
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Edit your
/opt/rt4/etc/RT_SiteConfig.pm
If you are using RT 4.2 or greater, add this line:
Plugin('RT::Extension::OneClickClose');
For RT 4.0, add this line:
Set(@Plugins, qw(RT::Extension::OneClickClose));
or add
RT::Extension::OneClickClose
to your existing@Plugins
line.to use it use an URL like this
'OneClickClose/TITLE:OneClickClose'
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Clear your mason cache
rm -rf /opt/rt4/var/mason_data/obj
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Restart your webserver
Mark Hofstetter University of Vienna mark.hofstetter@univie.ac.at
All bugs should be reported via web to
L<https://github.com/MarkHofstetter/RT-Extension-OneClickClose/issues>.
This software is Copyright (c) 2015 by Mark Hofstetter
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991