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SBIR Framework for giving positive feedback

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Putting words together to give positive feedback is hard! You know the emotions you feel but lack the words.

To organize my thoughts, I use the SBIR Framework. This acronym defines the structure of how to deliver positive feedback:

Situation: State the specific situation where you observed the behaviour. Behaviour: Explain the precise behaviour you saw. Impact: Describe the exact impact the person’s actions had on you. Request: State the explicit request you would like to make of the person.