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Performance report don't work in page report #19725

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niklasternstedt opened this issue Sep 13, 2022 · 4 comments
Open

Performance report don't work in page report #19725

niklasternstedt opened this issue Sep 13, 2022 · 4 comments
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Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced.

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@niklasternstedt
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Expected Behavior

If I go to the page report and want to se how one page performance is I click on the small icon for performance. When the report pops up it is empty.

Current Behavior

Be able to se how one webpage performance is over time.

Steps to Reproduce (for Bugs)

  1. Go to pages
  2. Choose one url
  3. Click on the icon for performance
  4. The report pops up but empty

Your Environment

  • Matomo Version: Latest version
@niklasternstedt niklasternstedt added the Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. label Sep 13, 2022
@sgiehl
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sgiehl commented Sep 13, 2022

Hi @niklasternstedt

Thanks for creating this report. Do the performance reports work anywhere else in Matomo for you?
Just wondering if the required data is actually available. It's e.g. expected that those reports can't work when doing log import.

@niklasternstedt
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Hi @sgiehl,

Yes, it works fine if I look in performance report. But it don't work for at specific page. I've tested in different environments.

@Birkaransingh94
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@sgiehl this issue can also be replicated on a cloud instance. One of the users reported.

@utrautmann
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utrautmann commented Jun 8, 2023

Hi @sgiehl ,
I hope I can give a detailed update to this issue.

The problem occurs when the page report is set to "flat". The page performance metric - opened via the icon for a specific url - shows in that case now performance metrics - the graph in the overlay is empty.
If you set the page reports to "hierarchical", the page performance metrics are displayed.

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