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Error message while accessing tracking code when Tour plugin is disabled #21200

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heurteph-ei opened this issue Aug 29, 2023 · 1 comment · Fixed by #21029
Closed

Error message while accessing tracking code when Tour plugin is disabled #21200

heurteph-ei opened this issue Aug 29, 2023 · 1 comment · Fixed by #21029
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@heurteph-ei
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Context

I disabled the Tour plugin.
When I try to access ⚙️ > Measurables > Tracking Code
I get following red error message: The plugin Tour is not enabled. You can activate the plugin on Settings > Plugins page in Matomo.
In the log viewer, I see:

Uncaught exception in API: .../core/Plugin/Manager.php(303): The plugin Tour is not enabled. You can activate the plugin on Settings > Plugins page in Matomo. [Query: ?date=today&module=API&format=json&method=Tour.detectConsentManager&idSite=3&filter_limit=-1&segment=&period=day, CLI mode: 0]

Expected Behavior

No error message when accessing the Tracking code section while Tour is disabled.

Your Environment

  • Matomo Version: 4.14.2
  • PHP Version: 7.3.33
  • Server Operating System: RedHat 7
  • Additionally installed plugins:

Plugins Activated:

API, AbTesting 4.2.4, Actions, ActivityLog 4.1.2, AdminNotification 4.0.0, Annotations, AnonymousPiwikUsageMeasurement 4.1.0, BulkTracking, Cohorts 4.0.8, Contents, CoreAdminHome, CoreConsole, CoreHome, CorePluginsAdmin, CoreUpdater, CoreVisualizations, CoreVue, CustomDimensions, CustomJsTracker, CustomReports 4.1.4, CustomTranslations 4.1.1, CustomiseTranslations 1.0.3, DBStats, Dashboard, DevicePlugins, DevicesDetection, Diagnostics, Ecommerce, Events, ForceSSL 4.0.1, FormAnalytics 4.4.1, Funnels 4.1.6, Goals, GroupPermissions 4.0.5, Heartbeat, HeatmapSessionRecording 4.5.9, HidePasswordReset 4.3.3, ImageGraph, Insights, Installation, Intl, IntranetMeasurable, InvalidateReports 4.1.1, JsTrackerForceAsync 4.0.0, KPIWidgets 1.1.6, LanguagesManager, Live, LogViewer 4.1.1, LoginLdap 4.7.3, LoginSaml 4.3.0, MarketingCampaignsReporting 4.1.3, MediaAnalytics 4.2.1, Monolog, Morpheus, MultiSites, Overlay, PagePerformance, PrivacyManager, Proxy, QueuedTracking 4.0.7, Referrers, ReferrersManager 4.0.3, Resolution, RestrictLanguageSelection 4.0.2, RollUpReporting 4.1.3, ScheduledReports, SecurityInfo 4.0.2, SegmentEditor, SitesManager, TagManager, TasksTimetable 4.0.2, Transitions, TreemapVisualization 4.0.2, TwoFactorAuth, UserId, UserLanguage, UsersFlow 4.1.1, UsersManager, VisitFrequency, VisitTime, VisitorInterest, VisitsSummary, WebsiteMeasurable, WhiteLabel 4.0.8, Widgetize

Plugins Deactivated:

DiagnosticsExtended 0.1.9, Feedback, GeoIp2, LanguageToogle 0.3.5, Login, Marketplace, MobileAppMeasurable, MobileMessaging, ProfessionalServices, RssWidget, SEO, Tour, UserCountry, UserCountryMap

@heurteph-ei heurteph-ei added Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. To Triage An issue awaiting triage by a Matomo core team member labels Aug 29, 2023
@sgiehl sgiehl added this to the 5.0.0 milestone Aug 31, 2023
@sgiehl sgiehl added Bug For errors / faults / flaws / inconsistencies etc. and removed Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. To Triage An issue awaiting triage by a Matomo core team member labels Aug 31, 2023
@sgiehl
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sgiehl commented Aug 31, 2023

hi @heurteph-ei
Thanks for the report. This seems to be a bug. It will be fixed as part of #21029

@sgiehl sgiehl self-assigned this Aug 31, 2023
@sgiehl sgiehl changed the title The plugin Tour is not enabled error message while accessing tracking code Error message while accessing tracking code when Tour plugin is disabled Sep 19, 2023
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2 participants