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row evolution exporty fails if you try to export data from second page #4473

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RMastop opened this Issue Jan 3, 2014 · 13 comments

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RMastop commented Jan 3, 2014

When one tries to export data from line higher than or equal to 25 in a row evolution, you get no data.
Exporting from a row evolution from line 1 to 24 works well.

The URL behind the export option contains query parameter: "&filter_limit=#INT#" where #INT# is 24.
I've seen cases where #INT# is 100.

I'm using version Piwik 2.0.2.

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mattab Jan 5, 2014

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Thanks for the report. I have not reproduced yet, can you please explain exactly the procedure you use? What is the export URL created?

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mattab commented Jan 5, 2014

Thanks for the report. I have not reproduced yet, can you please explain exactly the procedure you use? What is the export URL created?

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mattab Jan 21, 2014

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Can you please explain exactly what you do in the user interface? do you open Row evolution? Then what do you do next?

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mattab commented Jan 21, 2014

Can you please explain exactly what you do in the user interface? do you open Row evolution? Then what do you do next?

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RMastop Jan 27, 2014

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Attachment: select a row to export
rowevaluation.png

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RMastop commented Jan 27, 2014

Attachment: select a row to export
rowevaluation.png

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RMastop Jan 27, 2014

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Attachment: Export to CSV
exportCSV.png

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RMastop commented Jan 27, 2014

Attachment: Export to CSV
exportCSV.png

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Attachment: Resulting file
result.png

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RMastop commented Jan 27, 2014

Attachment: Resulting file
result.png

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I've added some screenshots that might explain the issue a bit more.

It can be reproduced on the current demo piwik environment.
Go to Actions ->
Page Titles ->
Second page, somewhere in the middle select row evaluation.
Choose export to CSV.

The Exported file only contains the word 'Date'.

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RMastop commented Jan 27, 2014

I've added some screenshots that might explain the issue a bit more.

It can be reproduced on the current demo piwik environment.
Go to Actions ->
Page Titles ->
Second page, somewhere in the middle select row evaluation.
Choose export to CSV.

The Exported file only contains the word 'Date'.

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mattab Apr 6, 2014

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See also #4779

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mattab commented Apr 6, 2014

See also #4779

@RMastop RMastop added this to the 2.x - The Great Piwik 2.x Backlog milestone Jul 8, 2014

@RMastop RMastop added T: Bug labels Jul 8, 2014

@mattab mattab removed P: low labels Aug 3, 2014

@mattab mattab modified the milestones: Mid term, Short term Oct 11, 2014

@mattab mattab added Task Bug and removed Bug Task labels Dec 1, 2014

@mattab mattab modified the milestones: Short term, Mid term Apr 7, 2015

@mattab mattab modified the milestones: Long term, Mid term Dec 5, 2016

@mattab mattab modified the milestones: Mid term, Long term Dec 5, 2016

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urmet0 Jun 27, 2017

Do you have any news on this?

I have trouble with the same thing. Reading this bug i have seen, that i also have a duplicate filter_limit parameter. Once with false and once with 10.
When i remove the parameter with 10, the export returns a correct csv.
Otherwise it returns only "Date".

It seems that there is only a problem for the period year, but it works with month.
And it works with different URLs (period year) and there are 2 filter_limit parameters too.

I could "reproduce" this behaviour on demo site using the following URL. But i saw, that the label in the URL is not valid. However...the result is the same. :)
http://demo.piwik.org/index.php?module=API&method=Actions.getPageUrls&format=CSV&idSite=3&period=year&date=2013-01-01,2017-12-31&label=&date=2013-01-01%2C2017-12-31&filter_limit=false&format_metrics=1&expanded=1&translateColumnNames=1&language=de&label=virtual-%E2%80%8Bdrums.%E2%80%8Bcom/%E2%80%8Bphotos.%E2%80%8Bphp/%E2%80%8Bvirtual-%E2%80%8Bdrums-%E2%80%8Blaval-%E2%80%8Bvirtual-%E2%80%8B002/&token_auth=anonymous&filter_limit=5

I use Piwik 2.14.1

urmet0 commented Jun 27, 2017

Do you have any news on this?

I have trouble with the same thing. Reading this bug i have seen, that i also have a duplicate filter_limit parameter. Once with false and once with 10.
When i remove the parameter with 10, the export returns a correct csv.
Otherwise it returns only "Date".

It seems that there is only a problem for the period year, but it works with month.
And it works with different URLs (period year) and there are 2 filter_limit parameters too.

I could "reproduce" this behaviour on demo site using the following URL. But i saw, that the label in the URL is not valid. However...the result is the same. :)
http://demo.piwik.org/index.php?module=API&method=Actions.getPageUrls&format=CSV&idSite=3&period=year&date=2013-01-01,2017-12-31&label=&date=2013-01-01%2C2017-12-31&filter_limit=false&format_metrics=1&expanded=1&translateColumnNames=1&language=de&label=virtual-%E2%80%8Bdrums.%E2%80%8Bcom/%E2%80%8Bphotos.%E2%80%8Bphp/%E2%80%8Bvirtual-%E2%80%8Bdrums-%E2%80%8Blaval-%E2%80%8Bvirtual-%E2%80%8B002/&token_auth=anonymous&filter_limit=5

I use Piwik 2.14.1

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mattab Jul 10, 2017

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I use Piwik 2.14.1

Please upgrade to Piwik 3 and let us know if you still experience this issue?

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mattab commented Jul 10, 2017

I use Piwik 2.14.1

Please upgrade to Piwik 3 and let us know if you still experience this issue?

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urmet0 Jul 18, 2017

Thank you for your reply.

Hm, but i tried to reproduce it on your demo site and it worked. Not good enough?
Is there any bugfix for this, that it is worth to upgrade to the actual version?

I have this problem in production environment (could not reproduce it in development) and there are people working there. The upgrade includes UI changes, so it is not the best option for me.

urmet0 commented Jul 18, 2017

Thank you for your reply.

Hm, but i tried to reproduce it on your demo site and it worked. Not good enough?
Is there any bugfix for this, that it is worth to upgrade to the actual version?

I have this problem in production environment (could not reproduce it in development) and there are people working there. The upgrade includes UI changes, so it is not the best option for me.

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mattab Jul 24, 2017

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Yes, this bug was fixed

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mattab commented Jul 24, 2017

Yes, this bug was fixed

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urmet0 Jan 3, 2018

My problem seems to be fixed after upgrading to Piwik 3.2.0.
Now the report is completely shown.

Thank you.

urmet0 commented Jan 3, 2018

My problem seems to be fixed after upgrading to Piwik 3.2.0.
Now the report is completely shown.

Thank you.

@mattab mattab removed the Lower priority label Sep 13, 2018

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