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Bug: User online status shows "offline" in Boards until updated #2539

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chenilim opened this issue Mar 14, 2022 · 3 comments
Open

Bug: User online status shows "offline" in Boards until updated #2539

chenilim opened this issue Mar 14, 2022 · 3 comments
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Bug Something isn't working Sev/3 Issue affects minor, non-critical functionality

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@chenilim
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Steps to reproduce the behavior

  1. Open the Mattermost Desktop App (tested on v5.0.4)
  2. Note that user status on the Channels tab shows you are logged in
  3. Select the Boards tab
  4. User status shows you are not logged in / offline.

Note: This also repros in Chrome. The user state on Boards always shows "offline".

Expected behavior

User status in the Boards tab should always match the one in the Channels tab

Screenshots

Channels tab:
Screen Shot 2022-03-14 at 12 11 46 PM

Boards tab:
Screen Shot 2022-03-14 at 12 11 53 PM

Edition and Platform

  • Edition: Mattermost plugin
  • Version: v0.15.0
  • Browser and OS: Chrome on Mac and Mattermost Desktop 5.0.4

Additional context

If you change your status in Channels, the status is updated correctly in the Boards tab.
However, if you refresh the Boards tab, it shows "offline" again.

@chenilim chenilim added Triage Bug Something isn't working Sev/3 Issue affects minor, non-critical functionality labels Mar 14, 2022
@chenilim chenilim changed the title Bug: User online status shows "offline" in Boards Bug: User online status shows "offline" in Boards until updated Mar 14, 2022
@chenilim
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Note: This doesn't repro 100% of the time for me. When refreshing the Boards tab in Chrome (against community-daily), I see this issue maybe 80% of the time.

@wuwinson
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wuwinson commented Mar 21, 2022

@harshilsharma63 Can you update your explanation from the channel to here?

Addressed by mattermost/mattermost-webapp#9288

@harshilsharma63
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harshilsharma63 commented Feb 21, 2023

This is fixed now when running boards as a product.

My bad, it still doesn't work when opening boards in a different tab.

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Bug Something isn't working Sev/3 Issue affects minor, non-critical functionality
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