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Campaign: Decisions “within” time doubled if days are selected #12686

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IonutOjicaDE opened this issue Aug 31, 2023 · 2 comments
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bug Issues or PR's relating to bugs campaigns Anything related to campaigns and campaign builder mautic-4 Relates to Mautic 4.x stale Issues which have not received an update within 90 days

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@IonutOjicaDE
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Mautic Version

4.4.x series

PHP version

7.4.29

What browsers are you seeing the problem on?

Not relevant

What happened?

The actions on the negative branch of 2 and 3 are done after double of the time mentioned for the “within” decision.

Details: This will double the waiting time:
image

This will work as expected:
image

Go to Forum Topic by clicking here.

How can we reproduce this issue?

Step 1: Create this campaign:

image

Branch 1 (within 48 hours): work as expected.
Branch 2 and 3 (within 2 days): delay time is doubled.

It will show like this in the Contact history:
image

Relevant log output

No log output available.

Code of Conduct

  • I confirm that I have read and agree to follow this project's Code of Conduct
@IonutOjicaDE IonutOjicaDE added bug Issues or PR's relating to bugs needs-triage For new issues/PRs that need to be triaged labels Aug 31, 2023
@mautibot
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This issue has been mentioned on Mautic Forums. There might be relevant details there:

https://forum.mautic.org/t/campaign-decisions-within-time-doubled-if-days-are-selected/28335/9

@PatrickJenkner PatrickJenkner added campaigns Anything related to campaigns and campaign builder mautic-4 Relates to Mautic 4.x labels Sep 1, 2023
@jos0405 jos0405 removed the needs-triage For new issues/PRs that need to be triaged label Sep 26, 2023
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stale bot commented Mar 13, 2024

This issue or PR has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. If you would like to keep it open please let us know by replying and confirming that this is still relevant to the latest version of Mautic and we will try to get to it as soon as we can. Thank you for your contributions.

@stale stale bot added the stale Issues which have not received an update within 90 days label Mar 13, 2024
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Labels
bug Issues or PR's relating to bugs campaigns Anything related to campaigns and campaign builder mautic-4 Relates to Mautic 4.x stale Issues which have not received an update within 90 days
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