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MacOS: Could not start video source #67

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HenriqueDerosa opened this issue Mar 6, 2022 · 20 comments
Closed

MacOS: Could not start video source #67

HenriqueDerosa opened this issue Mar 6, 2022 · 20 comments

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@HenriqueDerosa
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Hey there, I'm seeing a black screen. The camera was not able to start.

The error is saying

Uncaught (in promise) DOMException: Could not start video source

image

However, when I ran it from the code it asked me to allow access to camera, and worked well. 🤔

More details

  • macOS Monterey, Version 12.2 (21D49)
  • Tested with the macbook native camera only

Screenshot

Screen Shot 2022-03-05 at 21 08 51

@daltonmenezes
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It happens here also on v3.3.1, but the v3.2.5 works properly.

@HenriqueDerosa
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HenriqueDerosa commented Mar 6, 2022

Just tested and v3.2.5 doesn't work either 😬
Same error, same line.

To double-check I tried a few times again, removing some cache from /Library/Application Support/mini-video-me.

I found some issues on the web related to the getUserMedia, but the way it's implemented seems right! 🤔

@daltonmenezes
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@HenriqueDerosa make sure the app has the permission to use the camera
Captura de Tela 2022-03-05 às 21 42 56

@HenriqueDerosa
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I don't see it there. Any idea why? 👀
image

@daltonmenezes
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daltonmenezes commented Mar 6, 2022

@HenriqueDerosa Try it on terminal:

sudo tccutil reset Camera

Then, reboot your Mac and try to run the app again, if it not work, try to check the Camera tab one more time.

@daltonmenezes
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@HenriqueDerosa Now, It's not working for me hehe, but I just downloaded the v3.2.4 and its working. Can you also try it? 🤔

@daltonmenezes
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Hi @HenriqueDerosa , could you please test the new release 3.3.2? It works as well for me.

@HenriqueDerosa
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Just tested all of them, @daltonmenezes , not working :/

@HenriqueDerosa
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the actual issue might be the app not being visible on the privacy settings. 🤔

@rogerpoliver
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rogerpoliver commented Mar 9, 2022

the actual issue might be the app not being visible on the privacy settings. 🤔

same problems for me with macbook air M1

@oneberto
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same issue here. Using version 3.3.2

@ellismarjr
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same here. Using the latest version and Macbook Pro M1

@caiotracera
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caiotracera commented Apr 10, 2022

Same problem here using version 3.3.2 :(
I'm using a Macbook Air m1 2020

@ederssouza
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Same problem in version 3.3.2 (Macbook Air m1 2020)

@daltonmenezes
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daltonmenezes commented Apr 22, 2022

Hi @ederssouza @oneberto @HenriqueDerosa @caiotracera @ellismarjr @rogerpoliver
Can you guys test this build please?

Also, move the extracted app to the Applications folder, then if it's not work, try to sign the app manually by performing the following on terminal:

codesign --force --deep --sign - /Applications/Mini\ Video\ Me.app

Wait until the command finishes.

If it's not work, try to give this permission to Mini Video Me:

Captura de Tela 2022-04-22 às 19 59 08

In last case, try to give the following permissions too
Captura de Tela 2022-04-22 às 19 59 51
Captura de Tela 2022-04-22 às 20 00 01

@caiotracera
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caiotracera commented Apr 25, 2022

Hey, @daltonmenezes.
After doing all the mentioned steps and restating, it worked! Now I can see myself, but after stating the app, the icon is not
showing neither at the dock nor "Force Quit" tab.

Captura de Tela 2022-04-25 às 07 47 03

So, how can I close the app without needing to restart?

@daltonmenezes
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@caiotracera here
Captura de Tela 2022-04-25 às 08 52 42

@birobirobiro
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Awesome @daltonmenezes i'ts works for me too.

@ellismarjr
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@daltonmenezes I did what you ask, it works just fine now. thanks, man.

@maykbrito
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Should be fixed in the version 4.0.0

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9 participants