getting a extraction error with subtitles

[morpheus2n2]

for the last 2 days I get this error with any file that has a subtitle track, the process will continue just fine after but just wondering why this has started popping up.

2016-01-23 20:05:01 - MANUAL - INFO - Reading video stream.
2016-01-23 20:05:01 - MANUAL - INFO - Video codec detected: h264.
2016-01-23 20:05:01 - MANUAL - INFO - Pix Fmt: yuv420p.
2016-01-23 20:05:01 - MANUAL - INFO - Reading audio streams.
2016-01-23 20:05:01 - MANUAL - INFO - Audio detected for stream #1: ac3 [eng].
2016-01-23 20:05:01 - MANUAL - INFO - Creating audio stream 0 from source audio stream 1 [iOS-audio].
2016-01-23 20:05:01 - MANUAL - INFO - Creating audio stream 1 from source stream 1.
2016-01-23 20:05:01 - MANUAL - INFO - Reading subtitle streams.
2016-01-23 20:05:01 - MANUAL - INFO - Subtitle detected for stream #2: srt [eng].
2016-01-23 20:05:01 - MANUAL - INFO - Ripping eng subtitle from source stream 2 into external file.
2016-01-23 20:05:03 - MANUAL - ERROR - Unabled to create external subtitle file for stream 2.
Traceback (most recent call last):
File "C:\Converter\mkvtomp4.py", line 439, in generateOptions
for timecode in conv:
File "C:\Converter\converter__init__.py", line 243, in convert
timeout=timeout, preopts=preopts, postopts=postopts):
File "C:\Converter\converter\ffmpeg.py", line 553, in convert
total_output, pid=p.pid)
FFMpegConvertError: <FFMpegConvertError error="Exited with code 1", pid=21968, cmd="C:\ffmpeg\bin\ffmpeg.exe -i d:\downloads\to convert\Chicago.Fire.S04E11.The.Path.of.Destruction.1080p.WEB-DL.DD5.1.H.264-NTb.mkv -an -sub_charenc UTF-8 -c:s:0 srt -map 0:2 -metadata:s:s:0 language=eng -f srt -y d:\downloads\to convert\Chicago.Fire.S04E11.The.Path.of.Destruction.1080p.WEB-DL.DD5.1.H.264-NTb.eng.srt">
2016-01-23 20:05:03 - MANUAL - INFO - {
"subtitle": {},
"audio": {
"0": {
"channels": 2,
"map": 1,
"codec": "aac",
"bitrate": 256,
"language": "eng"
},
"1": {
"channels": 6,
"map": 1,
"codec": "copy",
"bitrate": 768,
"language": "eng"
}
},
"video": {
"map": 0,
"codec": "h264",
"bitrate": 2000,
"level": 4.1
},
"format": "mp4"
}

[mdhiggins]

Try updating to the latest version. Think this issue might be fixed in a recent commit depending on the last time you've updated.

Sent from my iPhone

On Jan 23, 2016, at 17:13, morpheus2n2 notifications@github.com wrote:

for the last 2 days I get this error with any file that has a subtitle track, the process will continue just fine after but just wondering why this has started popping up

2016-01-23 20:05:01 - MANUAL - INFO - Reading video stream
2016-01-23 20:05:01 - MANUAL - INFO - Video codec detected: h264
2016-01-23 20:05:01 - MANUAL - INFO - Pix Fmt: yuv420p
2016-01-23 20:05:01 - MANUAL - INFO - Reading audio streams
2016-01-23 20:05:01 - MANUAL - INFO - Audio detected for stream #1: ac3 [eng]
2016-01-23 20:05:01 - MANUAL - INFO - Creating audio stream 0 from source audio stream 1 [iOS-audio]
2016-01-23 20:05:01 - MANUAL - INFO - Creating audio stream 1 from source stream 1
2016-01-23 20:05:01 - MANUAL - INFO - Reading subtitle streams
2016-01-23 20:05:01 - MANUAL - INFO - Subtitle detected for stream #2: srt [eng]
2016-01-23 20:05:01 - MANUAL - INFO - Ripping eng subtitle from source stream 2 into external file
2016-01-23 20:05:03 - MANUAL - ERROR - Unabled to create external subtitle file for stream 2
Traceback (most recent call last):
File "C:\Converter\mkvtomp4py", line 439, in generateOptions
for timecode in conv:
File "C:\Converter\converter__init__py", line 243, in convert
timeout=timeout, preopts=preopts, postopts=postopts):
File "C:\Converter\converter\ffmpegpy", line 553, in convert
total_output, pid=ppid)
FFMpegConvertError:
2016-01-23 20:05:03 - MANUAL - INFO - {
"subtitle": {},
"audio": {
"0": {
"channels": 2,
"map": 1,
"codec": "aac",
"bitrate": 256,
"language": "eng"
},
"1": {
"channels": 6,
"map": 1,
"codec": "copy",
"bitrate": 768,
"language": "eng"
}
},
"video": {
"map": 0,
"codec": "h264",
"bitrate": 2000,
"level": 41
},
"format": "mp4"
}

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[morpheus2n2]

already had latest version but I deleted the entire folder and re-downloaded and it seems to have fixed it so must have been something was left over.