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Bad position of popup windows on multiple monitors configuration (sometime make popup invisible) #4343

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flyingoverclouds opened this issue Apr 16, 2021 · 3 comments
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❔ investigate We need to look into this further ✅ no response No customer response
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@flyingoverclouds
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Storage Explorer Version: 1.18.1
Build Number: 20210304.5
Platform/OS: Windows 10
Architecture: x64
Regression From: No.

Bug Description

If you have multiple monitors attached to your computer, storage explorer popup windows does not appear center on the storage explorer windows, but center in the global area (global bounding box) including all the monitor. In some case, popup are not visible or partially truncated on another monitor.
If the monitors are configured with different DPI (my case), the popup open using the DPI of the main storage explorer windows and can be ridiculous small on high DPI monitor.

Steps to Reproduce

Test the application on a desktop with multiple monitor.
See my professional setup here (screen 1 is my ms corp lenovo X1 high dpi monitor) : image
Open Storage explorer, move it to screen 2 (standard dpi monitor)
Run an action that open a popup (for example, renaming a blob, uploading a blob already existing, . . . ).
The popup will open at extreme bottom right area of screen 1 , using standard DPI on a high dPI screen (and thus unreadable). Only the left part of the popup is visible (the hidden part is out of screen)

Expected Experience

A popup windows should open centered on the window where the user made the action triggering the popup.
(= centered top on the storage explorer window)

Actual Experience

bug_storage_explorer

Additional Context

don't hesitate to contact me for more detailed information or test.

@MRayermannMSFT MRayermannMSFT modified the milestones: 1.21.0, 1.20.0 Apr 19, 2021
@craxal craxal added this to Committed in Storage Explorer via automation Apr 23, 2021
@MRayermannMSFT MRayermannMSFT self-assigned this May 26, 2021
@MRayermannMSFT
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Hi @flyingoverclouds

I have a build with some additional logging to try and figure out what is going on with your display setup and this bug.

If you could please:

  1. Install the build
  2. Repro the issue
  3. Go to Help -> Open Logs Directory
  4. Look for a file with a name similar to main.log
  5. Attach that file to a reply to this issue
  6. Take screenshots of your display settings in Windows so that we can see things like resolution, display scaling, arrangement, etc. of each display

Thanks. :)

@MRayermannMSFT
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Oh, and of course, let me know what monitor you opened storage explorer on and what window the dialog opened on.

@MRayermannMSFT MRayermannMSFT added the ❔ investigate We need to look into this further label Jun 7, 2021
@MRayermannMSFT MRayermannMSFT modified the milestones: 1.20.0, 1.21.0 Jun 14, 2021
@JasonYeMSFT
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Closing due to lack of response. If you still run into this issue, please open a new one instead.

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